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March 2024 by Carmen Paez
The young men helping me yesterday was very helpful he was trying to give me the best shipping rate him and his coworker worked together to find the best optionBest customer service ever
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January 2024 by MOHAMMAD AKBARYANI
Friendly employees and responsibility
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December 2023 by Louann Van Riper
YOU HAVE GREAT HELP AND THEY ARE VERY HELPFUL AND ACCOMMODATING.
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December 2023 by Gabrielle M
This store is lazy...lines are long...and the employees are slow and lazy...there was a female employee recently who was fast.friendly.amazing...i dont see her anymore...if she quit, im changing ups stores to laguna niguel
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November 2023 by Nancy Bell
I love this UPS Store. I use this address for my nonprofit business. I’m overly impressed with the team here. I had an issue with a delivery and they took the time to search for it each time I came. Noah and the team are the bomb! Kudos to to everyone-Great team work!!
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October 2023 by Frank Carvajal
Very convenient for having something packed and shipped. However, it's a little pricey for their boxes and packing materials. And they're not the friendliest crew around. They're obviously employees and not owners.
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September 2023 by Kori R.
Friendliest team working here. Always very helpful. Shout out to Shawn for suggesting/finding a way to reduce the size of my package to reduce my cost.
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July 2023 by Austin V.
I've been shipping things out of this store for years, not once have I had a bad experience with the customer service. They're always been fast, efficient, kind and very polite. Every time I've tried to save a buck or two shipping with another carrier I've regretted it.
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June 2023 by Marc Malsam
Easy access to drop off UPS packages ? with prepaid label.
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March 2023 by amber Contreras
Always great service. I come here all the time with my Amazon returns and the staff is always polite and friendly! Thank you!
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February 2023 by Nicole F.
Seth is the manager and it's clear why all the employees are so nice. I've been coming here for years for notary services, stamps and Amazon returns.
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February 2023 by Amy D.
I gave always had great service at the Aliso Viejo store! The added service of easy Amazon returns drop off is so convenient!
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February 2023 by Melanie C.
I always appreciate the service in the UPS store on Aliso Creek in Aliso Viejo. The employees are consistently courteous, super helpful and efficient regardless of the number of customers in the store. I'm not a person who enjoys running errands and I always leave there with a smile!
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December 2022 by Kenton Nicholls
Went with a prepaid label and shipping container for the return, and the employee tried to charge extra for the tape to close the bag (unlike usps or fedex). When I seemed surprised that they charge for tape, the employee got defensive and confrontational. If you’re looking to ship, go to a different ups store, or just go to fedex. Poor customer experience.
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December 2022 by Jon
I’ve gone to this location for years and the entire staff has always gone above and beyond. Exceptional service when navigating issues and always a pleasure to deal with.
