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February 2024 by Diana Lang
I had an obscure project I was working on for my RV and was in the fastener section probably looking quite puzzled. Meghan approached me and asked if I needed any help and proceeded to not only answer each and every single one of my questions, but was so incredibly kind in the process. By the time I left she felt like a really good friend.I came in the following day with more puzzled looks and was approached and assisted by Kris. Another ACE employee that made me feel more like a friend and not just an ignorant customer =) Thank you so very much for the above and beyond kindness from Meghan and Kris. It's so seen, felt and appreciated.
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February 2024 by Jennie Guillory
Loved ace hardware. Great customer service! Proct Selects are great also
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November 2023 by Sephena Sanchez
I didn't go to Ace Hardware. I went to Baron's Market, in the same shopping center.
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November 2023 by Raquel Fernandez, Coronado Realtor
Awesome little store with great customer service. Everyone there is so helpful. They take their time to ask questions to make sure you get everything you need.
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November 2023 by Travis Schnurr
Excellent customer service and knowledgeable staff. It's not the biggest home improvement store but will have most your needs!
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October 2023 by Shadow Shadowkins
I feel like this place is SUPPOSED to have what I need, but it's always out of stock. No matter what it is. There's a spot on the shelf for it, but it hasn't been ordered. Whenever I question when the item will be back in stock, I'm told they can order it and have it on the next order. I don't understand why it wasn't ordered when it was sold out. Why does a customer have to request the shelves be restocked? I also feel like most of the employees are very young, have little to no home improvement experience, and should be employed somewhere they can actually be of some assistance. I shouldn't be the most knowledgeable person in the store... Trust me.
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October 2023 by Thomas Rayborn
Somehow they have what I am looking for 99% of the time, even when it is a specialty item or something uncommon! For the convenience of only being a few minutes from my house the prices are reasonable.Very friendly employees and they have had the correct answer to almost every question I have asked.
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September 2023 by Sondra Rogers
This was my first time in the Alpine, CA Ace Hardware Store, and I needed help finding what I needed quickly. Megan was very helpful.
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August 2023 by Amir Abdullah
Ive never had the best customer service like this in a while, 4 young men were kind enough to help me, going by the names Omer, Issac, Jacob, and Alex I believe (excuse me if I misspelled or got a name or two wrong) each one did they’re part, they each helped my find my soil I needed for my garden project, recommended what concrete to use, and helped with my layout. Being apart of such a big gardening community, I couldn’t give thanks to these young men who helped finish my project off just right. Thank you. Five star rating.
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August 2023 by Fatima Davalos
Heard one of the employees in a blue vest being rude to another employee…0 stars
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July 2023 by Elizabeth C
Last week, I was on my way to go camping in Cuyamaca & realized I needed butane for my camp stove. I called Ace, as it was on my way. The employee who answered the phone was so helpful. She found 2 different types of butane for me & set aside 2 cans of the correct type. She was patient, kind, and friendly. This is one of the best customer service experiences I've had in a while. Highly recommend this store!
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May 2023 by David Hughes
Stopped in for a quick few items, The staff was very happy to be at work, which I always enjoy. The store was clean and organized. The selections were better than I even anticipated way to go Ace, keep it up!
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May 2023 by R Micks
The staff are very nice and helpful. The prices were reasonable.
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May 2023 by John Smith
Service was very good. Also knowledgable.
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April 2023 by MP Ryan
They carry most everything you need with competitive prices and a decent loyalty program. Do not get your keys done here, go to a locksmith. I had two duplicates made for a padlock, because we had a broken key. We lost the other key and neither duplicate we got here would work.
