“I love this VAN'S store the staff is just amazing everyone is always super helpful they will provide 101% customers service Congrats to the store owner for having such valuable employees. From the Castleberry family My review is for the El Cajon store on 2nd. I am not sure why my review went for the Alpine store. :( I want to make sure the staff from the correct store.”
“World class customer service here. Went in December 1st in the evening and a younger gentleman helped us out. Very helpful and polite! Answered all of our questions and made our shopping experience great. Will definitely keep coming here! Love the clothes as well.”
“I dont leave reviews- ever, but their client service was nothing less than exceptional I was well taken care of throughout my time in the store (4pm and left at 6:30pm on a Friday). I had the pleasure of speaking with Daniel and Angelica, they both are knowledgeable of every product, thorough explainers of how to care for my items and wonderful people overall.
Im a picky person when it comes to clothes and Daniel was so attentive to my concerns, he was patient enough to adjust sizes while I was trying on other styles, checked in their inventory for similar styles, and even shared with me his advice for my future purchases and looks I can achieve with certain pieces- a gem! ?
I left the store with detailed instructions on how to care for the jeans- Angelica and I had similar taste in styles so she made sure that I understood exactly what kind of pieces I was leaving with, it just felt like I purchased a new handbag mind you I purchased 15 items with out intending to- thats how much ease the entire experience brought me I hope they receive a raise/bonus for their work (and not just a sticker!!) I'll definitely be back just for them ! Thank you ?”
“It has been a long time since I have been here. It is bigger than I remember and it’s beautiful. There are several brand stores and there were several Memorial Day deals.”
“I bought some used suspension that was missing parts and the team at ishock was able to get me those parts directly from the manufacturer and also rebuild my shocks. One of my shock shafts was damaged and Darren hook me up and being super honest on what needed to be done. Communication was on point and customer service exceeded my expectations. Thanks again ishock you guys are awesome.”