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January 2024 by Trueline K.
Awesome service and amazing ability to remember each person's phone number. He just looks at you and punches in your phone number, and your order rolls around. 25 years they have then care of me without any issues
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November 2023 by Marilyn H.
My husband took our curtains to Crystal Cleaners the other day to have them ironed because I just got them and they had a few wrinkles, when I got them back, they were absolutely ruined. Cannot use them at all, took them back to the store and told them that this wasn't right they did it again and they even did a worse job The second time , we went in there with pictures. We took the rod everything the way they hang they still said we have a machine and that's just basically too bad. and they said if they had to do it again for their terrible job , they were going to charge us. They charged us $100 to iron these curtains. It's not rocket science. It's just so hard to believe a cleaners doesn't even know how to iron curtains we're taking them back Monday we'll see what happens and I will include that in my review. I hope they just give us back our money, and I will return the curtains because they're unusable. I wish I could include pictures so you can see what I mean
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October 2023 by Jessica S.
I had a wedding dress emergency and Jun was so quick and efficient and saved me so much stress. He answered right away and was able to take care of my dress within a few days. My dress was absolutely perfect for my wedding day and will continue to only come here for any dry cleaning, pressing or alteration needs.
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October 2022 by Jason S.
Very friendly staff. They use a card as a receipt, keeps track of your money spent there, you get 10% off, eventually. Prices are high. $6.50 per dress shirt. Suits are $18 or $19 each. The turnaround is pretty quick. They also off a rush feature if you needed it. Even with the 10% in savings, prices are too much.
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May 2022 by Steven B.
I've gotten my cloths serviced here 3 times, you can tell the ownership is sneaking with pricing and will charge you the you know what if you don't check your receipt. Make sure to specific on what you want done or the owner and his workers will charge you for premium service. I asked for laundry on 3 regular t shirt and they charged me 6$ each. 18$ for 3 shirts. This was after asked for a itemized receipt. I went back to resolve this issue and the Latina that works there was extremely rude and stood behind the ridiculous charge. Look I work in sales, I own my own business as well, I get that inflation has impacted all of us, but this does not mean rip your customers off. I will not return to this location ever again.
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March 2022 by Laura Crowe
Great quality! My neighbors recommended this place. My uniform looks really nice every time! Thank you!
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March 2021 by Andrew B
Did a great job
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July 2020 by Jenny K.
Check your receipt every time. Few times, they charged more than I requested. Most of time I bring few shirt for press and pants for dry-cleaning together. I put those on the counter separately with clear instruction. "Press and dry-cleaning". When I went to pick up, the price was too high. The reason was the owner put everything with dry-cleaning and charged extra money. It was not just one time. I was unsatisfied but I did not want to bother the lady who is working at the front. It was not her fault. The owner did every time. Today, I was picking up two button up shirt. The lady told me the price of adding extra button on it is $3 each. Two shirts and two buttons each. Total 4 buttons. What is the total price?? YES, $12. But the receipt showed $14. I asked her about the price. What is the exact price for adding buttons. (Because I had more shirts to bring.) She said $3 each. So I asked the total should be 12. She agreed and answered "yes, $12" I told her that she charged $14. AND she says the price is $3.50 now. I asked to the owner about the exact price and he said $3. I told him about she charged 14. Do you know what the owner said? "Yeah, the price is total $12 and she charged $14." and just looking at me. Then? That's it? I asked him back "so, you meant she charged extra, right?" And he answered same thing. "yes, $12. she charged $14" and looking at me again. He supposed to apologize first about charging more and how I want to get back the extra amount paid. Did I have too high expectation from that owner? He was not trying to say or do anything. Because only $2? What a thief mind he has. He takes money little bit more and more from each customer in that way. Beware.
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March 2020 by Kimberly L
I haven't the slightest clue why this dry cleaners doesn't have 5 stars across the board. Everytime I go I always get the warmest welcome from the owner or this beautiful latina woman who works there. Honestly, I've gone to other dry cleaners and they don't even come close to the customer service here. I just brought an old fleece jacket in that has had a stain on it from slamming my car door on it for over 15 years. I figured it was hopeless at this point. BOY...did they surprise me today! It looks brand spankin' new! No trace of the stain! My only regret now is that I didn't bring my coat in sooner!!
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March 2020 by Isaac Epps
Worst experience I ever had at a dry cleaners! I took one of my wife's maternity dresses here to get it hemmed. I went back a few days later on the day I could pick it up and they misplaced it. The lady told me she would call when they found it. I never heard anything for almost a week and a half so I went down there. When I arrived the lady was on here cell phone which was clearly a personal call. I asked her if they had found the dress and told here I had never heard from them but she ignored me, took my ticket, and continued to talk on the phone. She came back, hung up the dress, and continued to charge me for it while still on the phone. I looked her straight in the eye and, "You misplaced my wife's dress, never called to tell me it was ready, and now you want to charge me?" She laughed sarcastically with a big grin and said, "Fine it's free!" I grabbed the dress and walked out. She continued to talk on the phone, was laughing, and badmouthed me to the person on the other line while I was walking out. Never once received an apology! Totally unprofessional and will not go back there despite living 5 minutes away!
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July 2019 by Isaac E.
Worst experience I ever had at a dry cleaners! I took one of my wife's maternity dresses here to get it hemmed. I went back a few days later on the day I could pick it up and they misplaced it. The lady told me she would call when they found it. I never heard anything for almost a week and a half so I went down there. When I arrived the lady was on here cell phone which was clearly a personal call. I asked her if they had found the dress and told here I had never heard from them but she ignored me, took my ticket, and continued to talk on the phone. She came back, hung up the dress, and continued to charge me for it while still on the phone. I looked her straight in the eye and, "You misplaced my wife's dress, never called to tell me it was ready, and now you want to charge me?" She laughed sarcastically with a big grin and said, "Fine it's free!" I grabbed the dress and walked out. She continued to talk on the phone, was laughing, and badmouthed me to the person on the other line while I was walking out. Never once received an apology! Totally unprofessional and will not go back there despite living 5 minutes away!
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March 2019 by rene ramos
This place has terrible prices! Extremely overpriced and poor mannerism. I would never recommend this overpriced, bad customer service place to anyone. The owner went so far as to yell at me for picking up my laundry later than I had planned.
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October 2018 by George M.
Great service and personnel. They do good work and are the friendliest cleaners I've ever been too.
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March 2018 by D. P.
Great service and pricing! All my pressing is done by hand. I love that! Great alterations And price is reasonable. Good parking, and open late! Love it!
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March 2018 by Taylor Smith
Staff is very friendly and gets everything done in a timely manner! Would recommend to anyone.
