-
April 2024 by JOSE QUIROZ
Too much breading with the orange chicken and sometimes no chicken at all withing the breading.
-
April 2024 by Michael Martinez
Writing this review before an important luncheon tomorrow with multiple clients. I placed my order online and received a call almost immediately making sure that everything was okay. Milton (sorry if I spelled it wrong) the General Manager called me to confirm my order and make sure it was the way we needed it. That attention to detail made me write this review. His professionalism gave me the assurance that we will definitely use them in the future. In summary, if you have an event that you need a large order for, rest assured that they will take care of you and make sure you have everything you need. Excellent customer service experience even before receiving the delivery.
-
March 2024 by Kenneth “Kenny the Clown” Kahn
Good location. Good service. Good food.
-
January 2024 by Manu Tom
Slow service, slowest among all the pandas I visited so
-
December 2023 by Jeff L.
This place is getting worse and worse, came last week to eat and the rice was burnt.stopped by today and waited 15 minutes because they were out of rice and the orange chicken I got was cold dry and hard, not Shure if I will try again
-
December 2023 by Ken Yoon
I only come lunchtime but the manager looks like he’s doing a good job. Place is clean. Service is usually quick (yes sometimes it’s slow. It’s panda). Food is good (it’s panda, almost all are good). Specifically, chow mein noodles are not over cooked (that is one variation I’ve noticed). Parking is good. Only complaint is when it’s empty it can be cold - even in summer. But that is common at pandas not at malls. Probably bc the cool works over a jet engine
-
December 2023 by Mikado Palmer
Rude short asian woman would not greet or take the order right and seems to have a 7th grade education and height, please do not confront, she is passive aggressive and angry on
-
November 2023 by Natalie Lee
Food is stale and half of my orange chicken was fried fats…. Worst Panda ever. Plus one of the fortune cookie did not have a fortune inside… ?
-
November 2023 by Paul F.
This place sucks never again I will never spend my money here I live in Altadena ca and this is the place not to go that's y I go to la for good food
-
October 2023 by E G
Walked in with no one there and instead of being helped they began to work on a large online order. In the online order they gave large portions of food to the 6+ plates being ordered. When I ordered my food they gave me very small portions due to the (now) lack of food. When I asked about getting the same as the online order they told me that they give “exactly 7 pieces to each customer” which was obviously significantly smaller than the online orders. Then I had to wait for them to complete another order for a woman who walked in to pick up her online order and wanted explications about the application as my food sat there getting cold. No apologies for making me wait another 20 minutes to be served while prioritizing customers who weren’t there yet. I was visibly upset, and I apologize to the woman at check out who had to deal with me after asking for a donation for an overpriced meal. At the end of the day this place did not serve fast, cheap, or good food and did not offer any apologies for it. Try going to literally any other Panda, it’ll be a better experience.
-
October 2023 by Donna T.
I ordered from door dash. The food was cold, the greens in the orange chicken were replaced by beef flavored noodles. It tasted old as if they'd just thrown together last nights leftovers. It was inedible.
-
September 2023 by 1 DAY A.K.
$11 for small portions they act like the food is coming out of they're pockets give me the portions i paid
-
August 2023 by Tali N.
Came here for take out dinner over the week . It was pretty empty just 3 guest in total including myself Service could've been better . *fun fact Panda Express was my first job as undergrad before going into the medical field . So I know how customer service should be Service - Hispanic & Asian lady were working the line . Asian lady was mainly cashiering and with cooksNever was I greeted . The young Hispanic lady was busy packing a huge family meal order (which was placed online ). Then proceeded to assist my boyfriend first and took his order then went back to continuing to pack the big order instead of asking if we were going to order more .I had to wait for her to finish the huge order and call out + refill pans with food . After a few minutes she came back and ask if I was going to order more , by that time I was frustrated since it took a while to be assisted and I was just standing dumbfounded in addition 1out of 2 orders was ready and I had to wait for mine . By the time i made it to the register didn't help much with bettering quality of service ...Cashier : Asian lady was very rude she charged me fast and left with out making sure if there was anything else I need. I asked her for teriyaki sauce for my teriyaki chicken She made a smart remark under her breathe I couldn't hear it clearly and then after handed me my teriyaki she left again to speak to the cook and I had to literally raise my voice to say "excuse me " she had charge my order correct but forgot to give me one of the 2 cups charged instead she gave me 1 and had the audacity to say she charged only 1 with an attitude when the receipt clearly shows 2 drinks charged She handed it to me rudely I just decided to give up to ask for soy sauce And other ingredients .I will take my chances next time to drive further to have a better customer service @ Panda Express
-
June 2023 by Nini K.
Staff were very attentive, courteous and polite. Food is typical Panda Express selection but their service is spectacular. The restrooms are clean and well maintained. Awesome customer service too.
-
June 2023 by Gregory Strople ..
Appreciate the swiftness of the service. Fresh food, friendly staff, great service. 10/10
