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December 2023 by Nicole M.
I'm getting ready to check out of my week long stay and thought I would take a second to give a positive and well earned review. If you are ever in Alturas, give the Super 8 a try. Jimmy at the front desk is very kind and I felt welcomed the moment I checked in. Jose (maintenance) offered to help me with all of my luggage and quickly swapped out fridges when he noticed the freezer was slightly frozen over. He was so friendly and helpful. My room was clean, the bed was super comfy and I felt safe during my stay here. I look forward to staying here again when I come through Alturas again!
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November 2023 by Rod O.
I'm giving them 4 stars because the manager Jimmy was really great with customer service and made up for the hotel's shortcomings. We had a higher expectation of the room and "breakfast".Tip: If you don't want to pre-pay for the room, be sure to call and let them know you're coming so they can pre-heat the room in the winter. The rooms take awhile to heat up especially when it's well below freezing there.
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November 2023 by Draden Graf
Great experience. Great staff for the location. The property was well lit at night.The entryway has only a 7' clearance. Use the second driveway on the side street for large vehicles.Rooms: Clean. Semi upgraded. The old electric wall heater worked very well. Room was clean & everything functioned as it should.Walkability: Local eats & stores are close enough for a stroll.
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November 2023 by RoadTripper
Nice motel, good parking, good place to walk the dog in the nearby neighborhoods. Right off 395, so good
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October 2023 by melisa richardson
Managers are nice the staff are nice the room is nice rite aid is just across the street among other places like a gas station etc. I am now a resident out here my land is up in the mountains they say the weather gets terrible out here this would be my first winter but if you got the money you would love it here.
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September 2023 by Linda B
This motel looked so inviting from the street view, but.....inside it was filthy. My photos of the moldy tub, dusty drawers & dust ridden lamp-bedside table, it was just more than I could stand. Notice the unsafe electrical connections that went to the TV. The A-C unit was so high off the floor even the 6'2" hubby couldn't see the controls, but it didn't matter because it did not work. We tried calling the front desk but were put on hold so long we hung up. I refused to use the shower but hubby did as he needed one badly. The faucet wouldn't turn on so he called the desk and an elderly gentleman responded having trouble getting it on as well. The free breakfast comprised of mini yogurts, bread to toast, apples and bananas. Healthy perhaps to go with the coffee. Would I recommend or stay again? Heck NO. Wyndham needs to be aware of this poorly kept motel as it doesn't fit their usual profile.
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September 2023 by Chris Price
Good clean rooms at a good fair price great staff I’d recommend this
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September 2023 by Christel MacQuaid
Traveling throught the night unexpectedly from Nevada to Oregon. Tried to get a room at 3:30 am, as both my friend and I were too tired to drive safely. Place looked pleasant, and had a lot of empty parking spaces, so I went in and asked for a room.The woman at the front desk was very condescending and stared at me rudely. She told me she had no rooms available and gave me rude answers to everything I asked. I got the impression she didn't like my looks, & refused service based on that.
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June 2023 by Laura Wilson
We were in a "pet friendly" room and as soon as I opened the door I could smell a strong odor of urine. We had to go to the store and get some air freshener to spray the carpet. Wifi was poor. And breakfast consisted of cold cereal, yogurt and apples. However staff was very friendly.
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June 2023 by rickyobear1
After a quick and easy check-in, and after the pleasantries, I found my room (in the "other building") very nice. All I expect from the location, A/C, heat, a shower and clean bedding...then, no internet. Not intermittent, not dropping off...NO internet. I stopped Dom and asked about the service and was told, "Yeah, the internet hardly ever works in this building...". No offer to move me to another room (closer to the wifi?) , no offer of any compensation...then, of course, the obligatory email after my survey..."Thank you for taking the time to tell us about your experience..." and, "Interruptions with internet services, where not an often occurance, (sic) do happen everywhere in the world; and such, this is something beyond our control"..."In short, we feel you." again, no offer to compensate for my being unable to even check my mail. Oh, but I was offered to come and sit outside the office and use my laptop from the curb. Pick another spot. Even the Niles has better wi-fi...tho it's haunted.*edit*there is a solution, although it would cut into profits...
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June 2023 by Ken Spilker
Check in was quick, the room was clean, and the bed was comfortable. When planning on staying in Alturis, I will stay at Super 8.
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June 2023 by cody wynn
No remote ac didn't work.. friendly staff tho talk to them they will change your room
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May 2023 by Chris Beith
This is a really nice place. The rooms are clean, comfortable and quiet. The staff is super friendly and helpful. Dom, at the front desk is super. We will stay again. Thanks for a super relaxing stay.
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April 2023 by Jeremiah Cummings
The rooms were decent and clean, but the service wasn't good and breakfast was toast and a yogurt. The TV didn't work at first, and they told me I couldn't back in to the parking spots and made me move so others could back in and not get told anything. Kind of annoying. When you're there first and have to move for someone to do what you did and not get told anything. Maybe they're picking favorite and not telling friends, but I noticed several cars backed in after they told me I couldn't and made me move my truck. Not good for business!!
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April 2023 by Michael C.
We got stuck in a snow storm on our way from Lake Tahoe to Bend and these fine folks saved the day. Clean rooms for a fair price. Coffee, extra blankets, and breakfast is included. Thank you Jimmy!
