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March 2024 by Anna Zucker
Clean standard Holiday Inn rooms. Our first room was in a horrible location by an exterior door that kept slamming . Went to front desk and De Andre was super polite and helpful and got us moved to a better location. Greatly appreciated his helpful service. Was quiet in hotel, didn’t hear other guests moving around. Breakfast was mediocre but edible. Bagels a bit stale. Sausage and egg omelets were fine and several yogurt options, fruit and cereal appeared to be available. Only other hitch we had was when coming back later one night none of the side doors worked with our key card. Ended up walking around most of the building to get to front entrance.
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March 2024 by Jason McDonald
Stayed here for 2 nights for a quick trip into town to help family move. Everything went very smoothly and the experience was pleasant. The room was clean and nicely appointed (pretty standard for the Holiday Inn Express). The staff who helped us were all very nice and courteous. My only real complaint was the breakfast: the eggs and sausage were pretty nasty and drenched in water. There was no creamer for the coffee. And the first yogurt I grabbed was expired. At least my bagel and cream cheese saved the day. My mother seemed to enjoy her cinnamon roll too. But overall, we just weren't super impressed by the breakfast. We both have had better at other Holiday Inn Express locations.But overall we enjoyed our stay. 4/5 stars.
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March 2024 by Chester Cunningham
I was initially thrilled with this place and the facilities did not disappoint me. My room was neat, clean, well-stocked, and an easy and convenient 3-minute walk to about five restaurants. Indian, Panda Express, and a Wing store. You could even join the Marine Corps.The room had a refrigerator, a coffee maker, a microwave, an iron/board, a controllable thermostat, a safe, and ample outlets to plug in electronics.This town is considered the southern edge of Napa Valley and northern Vallejo, which is not a very safe place to be when examining crime statistics. Avoid Vallejo and you should be fine.I was on the second floor, of a three-story building. I could hear every door above me and below me. It was not nearly as quiet as I would have liked.
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February 2024 by Moe Hegazy
Very good
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February 2024 by Golnessa Fathi
Room was clean and the front desk staff was friendly. However we had some issues with the room we were given. We were assigned a room on the first floor right next to the side exit. We had a safety concern because our room could be easily accessible from the window or from the exit. No bar on the windows. The exit door was constantly slamming throughout the night and kept us awake. We also shared a wall with people who had a barking dog. Overall we didn’t have a good nights sleep and were provided any compensation.
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February 2024 by Golnessa F.
Room was clean and the front desk staff was friendly. However we had some issues with the room we were given. We were assigned a room on the first floor right next to the side exit. We had a safety concern because our room could be easily accessible from the window or from the exit. No bar on the windows. The exit door was constantly slamming throughout the night and kept us awake. We also shared a wall with people who had a barking dog. Overall we didn't have a good nights sleep and were provided any compensation.
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February 2024 by Ojeleye Sunday
What a nice place.
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January 2024 by Chrystal B.
I found 2 bugs in my bed; 1 dead & 1 still alive. I was told no bed bug spray available because maintenance wasn't in but I could move rooms. I sprayed my personal pillow & pjs with disinfect and placed in plastic bag. I moved all of my stuff by myself to new room. I can't sleep now AND I don't have a useable pillow or pjs so it's almost 1am & I'm just up writing this review....NO SLEEP after traveling 2500 miles...TEARS!! This is BAD?!!!Rooms: BUGS IN BED!
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November 2023 by Lisa Denney
Do not stay here ! I was at 2 day golf trip went swimming and while holding rail after taking sandals off immediately slipped on my wrist. I then noticed 1/2 pool had algae !Left home early next morning. Spoke to Bianca mgr there she referred me to Lucy district manager. She won't return my calls. I want the1 night refunded! I didn't sleep I was in pain ALL night! Bad service 'no 2 weeks later I haven't healed yet!Safety: Clean your pool
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November 2023 by Jeff Miller
We are seeking out Holiday Inn Express more these days because they are modern, clean, comfortable, good price and offer a decent free breakfast. We recently spent 4 nights at the Holiday Inn Express & Suites Napa Valley which is located in American Canyon. The location is across from a park with very easy access to the 29. Our room was very clean and with the exception of a broken toilet, all was well. The staff were very friendly and they even gave me a 20% credit for the night we experienced problems with the latrine. Parking is plentiful and they have several points of access from the outside parking area. We would defintely stay here again on future visits and with the points I am racking up we might even get a night or two for free. If you plan to visit Napa, check out the Holiday Inn Express in American Canyon. You are not in the room much so save your money to purchase wine and dine out at all the wonderful restaurants in the Napa Valley.
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November 2023 by Marianna Paulla Kuper
Spent three nights here. The hotel is extremely clean, the beds are very comfortable, free parking, great staff, close to Napa, a heated pool. This was a really nice stay! The breakfast could been slightly better, but it was good enough to start the day with a full stomach. Definitely a place to come back to!
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November 2023 by Sindy SIS
I recently stayed at this location and i can only speak highly of my over-all 2 night stay. The staff was very friendly and welcoming; my favorite part of the Holiday-in express is their continental breakfast and how clean the property and rooms are, I've stayed at the Holiday-in-express for years all over the world and i am proud to say its been the same experience, I have to point out their growth and new small details that matter to me such as dove soap and new door-hangers & soft pillows, heated pools are always a plus in the Bay-area during this time of year.Thank you for a wonderful stay.Sindy Sis.
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November 2023 by Jeff M.
We are seeking out Holiday Inn Express more these days because they are modern, clean, comfortable, good price and offer a decent free breakfast. We recently spent 4 nights at the Holiday Inn Express & Suites Napa Valley which is located in American Canyon. The location is across from a park with very easy access to the 29. Our room was very clean and with the exception of a broken toilet, all was well. The staff were very friendly and they even gave me a 20% credit for the night we experienced problems with the latrine. Parking is plentiful and they have several points of access from the outside parking area. We would defintely stay here again on future visits and with the points I am racking up we might even get a night or two for free. If you plan to visit Napa, check out the Holiday Inn Express in American Canyon. You are not in the room much so save your money to purchase wine and dine out at all the wonderful restaurants in the Napa Valley.
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October 2023 by Jon Lee
Visited for 3 nights. Rooms were very clean, all workers were really friendly and nice, great breakfast, and surrounded by many popular stores. Close enough to Napa. STRONGLY RECOMMENDED. will visit again.
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October 2023 by 577glennt
This hotel is 'basically' OK - decent location, decent price, good breakfast, decent room BUT the service was just terrible! We personally requested at the front desk at noon today that our room be cleaned, and got back at 7 PM to a dirty room. I carried our dirty towels (the room hadn't been cleaned for two days) down to the front desk. Three days without cleaning. They were contrite and sent someone back with clean towels, supplies, and to empty our trash cans, etc. They apologized and said 'things got backed up', offered us points, etc. (which we appreciated). The other huge issue is that the hotel cleaning staff uses the hotel common area as their lunch room; they are extremely loud and as a guest I have felt very uncomfortable spending time down there for the past few days. We needed to work in the common area today (because the wifi was slow or non operational at times in our room) and the noise was horrific. One staff member had a loud birthday party in the common area, which is something I have never seen before. We travel a lot and this is a new one to us. I talked to the front desk person and she assured me that the staff has a break room, and that she would talk to management. Hopefully these issues will be resolved but - wow - this was a new one to us and we were really shocked that the hotel staff seems to have free rein over the hotel property. Definitely not up to Holiday Inn Express brand standards but hopefully they will correct these issues.
