H&R Block is known for its professional, friendly, and courteous staff who provide transparent service, giving clients peace of mind that their taxes are handled quickly, accurately, and thoroughly. The team is also very communicative, ensuring clients feel well-informed throughout the process. While the staff is generally friendly and helpful, some customers mention that communication within the team could improve, especially regarding important personal information. The service is especially appreciated by those who prefer professional assistance, especially when dealing with complex filings like W2s and 1099s, which can be costly. Overall, the staff’s helpfulness and dedication stand out, with some clients noting exceptional efforts, such as securing urgent appointments.
I really enjoyed the help from Channon! She was quick fast & efficient very freindly as well! She even provided me a coupon discounted on my filing my return.
February 2026
Lizza was very helpful, patient, organized, and always answered my questions. I would highly recommend.
February 2026
Superb service from a courteous, friendly with great attention to detail professional!
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
