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March 2024 by Danilo Badua
The staff is professional, friendly and courteous, and very transparent. It just give you the peace of mind that everything is done fast, accurately, and thoroughly.
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June 2023 by N T
Negative 5 Stars. I arrived to my appointment with the doors locked. When no one showed up after 10 minutes, I called customer service and was told the Rep had a medical emergency. No one bothered to call or offered to reschedule. I'm sorry about the Rep being ill, but I won't utilize their services.
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April 2023 by Christopher Castillo
Overall a great experience. I would recommend.
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March 2023 by Isabella Houg
Brenda Lewis is the BEST!
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March 2023 by sweat cap
I went in and the lady at the front desk asked me if I had an appointment but the door says walking ins welcome, I gave her my w-2 and she says only one I said I only have one job she you must be a good worker cause others come in with 5 or 6, I said those are hard workers and then they asked me for my health insurance. I don't understand the big deal, I just want to do my taxes. Thanks Turbo Tax for not judging my back pack.
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February 2023 by Ashley Hall
Professional and friendly, very communicative. However if you have a W2 and 1099s to file, it can get pretty expensive to file your taxes. It cost me a quarter of my tax return amount just to file and they charge you another fee just for them to get paid directly from your return. Kind of ridiculous, but besides that the staff are great.
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April 2022 by Ronak Patel
Mercedes who the front lady here was extremely pleasant and went u pans beyond to get me an appointment in this just tax return due in next two days.
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February 2022 by Jan Ferguson
Excellent staff, and the person who does my taxes is very knowledgeable, and friendly.
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February 2022 by Cindy Nguyen
Exceptional service. John was great ?
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February 2022 by Anthony V.
I have been going to same office (American canyon Ca)for many years. Also many times I used the drop and go, very convenient . However this year when I came to office with all my documents. I was standing at the counter right next to the big red sign that said "Drop and Go" and the representative told me I could not drop and go. I had to get a link then take pictures of my documents with my phone and send them to them. The documents were in my hand but they would not take them. So I walked away. To me this is beyond ridiculous. A longtime customer with all the documents and they would not accept them. I am baffled. I had been a customer for many years now maybe not anymore. They should probably remove their drop and go sign too.
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April 2021 by Anthony Barnacott
I am always treated with respect when I have H&R Block prepare my tax returns. John A. is patient and supportive throughout the process. This is a worrisome time for me, but I am always left with a feeling that someone cares enough to help alleviate those feelings. Thank you John for all your hard work.
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April 2021 by Bobby Jacquez
It was a fast visit no difficulties the people that tended to me were very polite and the environment was very comfortable
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April 2021 by Greg Connaughton
John Anderson did an excellent job preparing our 2020 returns. He was personable and knowledgeable.
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April 2021 by Angela Freeman
They were very professional and kind. Very helpful.
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March 2021 by princess harrison
Our agent was very professional, very personable, quick to explain what was going on, and answered questions promptly and in terms we could understand.
