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June 2025 by Thomas St.Jacques
Thee Worst AAA Has Lost Its Value Poor Customer Service And Faulty Service Was Issued Registration Paperwork And Representative Failed To Issue Information Into The System Now I Have To Pause Driving Until Monday Morning To Go Into AAA To Have Corrected A Real Mess Anaheim Is Horrible Customer Service
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May 2025 by Yesenia Hernandez
Worst customer service
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March 2025 by Valerie Perez
Absolutely best customer service from when I walked in, sat down, and was helped through by Luis Olmedo! Excellent and highly recommended service, thank you Luis!
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February 2025 by Robert Specht
I drive to this location when I have others closer to my residence due to the fact they have the best customer service and friendly staff
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January 2025 by Herschel B Arms
I went to register a car today at this location and I was shocked at the customer service I received, Cynthia was absolutely the most respectful curtious person I have met in years, did not rush with my questions. I've been in customer services for 38years and I felt the sincerity she had helping me. I hope her company realized they did a excellent job in hiring a person of her qualities. Thanks again
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November 2024 by you’re my miracle
i went there 2weeks ago.
Throughout the consultation, Juan explained with a smileless face and answered in a voice that seemed to be annoying when i asked many questions.
It was hard for me to understand him because he was mumbling.
The whole time I was talking to him there, he looked like an angry person.
I went back to the Atesia branch last week and signed up for insurance with a friendly staff.
If you consult insurance at Anaheim, I extremely advises you to avoid Juan!!!!
Request another agent!!!!!
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June 2024 by Fidel Quintero
I have never been so embarrassed I'm my life after today!! I went in for a title change today on a 1995 nissan pathfinder that I received as a gift from a good friend in construction I was helped out by a gentleman I believe named Carlos and I honestly have trouble filling things like this I know that for some people this might be easy but for me I'm not the best!! I was missing I couple signatures from the previous owner and as we were filling out the paperwork I signed something with a signature that didn't belong to me thinking I was told to do because I thought that's what is was instructed there was another important signature that needed to get done but the previous owner had to do sign so I was told to leave and get it! I thought that was not a problem so left to get it and came back about 2 hours later. I knew I had to 470 dollar to get the process done due to a lack of payment on it yes 470 dollars on an almost 30 year old car. It was finally my turn again with the gentleman and the signature was placed on the wrong place even though he made it clear where it needed to i take fault for that of course but he said we need a whole new sheet and as he was reviewing it he noticed the previous signature that I had misunderstood and he just started causing a ridiculous scene telling me "Bro you're sketching me out! You signed this yourself I saw you sign it you are going to have to go to the DMV because I am scared right now" he said this to loud so everyone can hear! Like come on how does it make sense that someone wants to do a scam on a beat up 30 year old car I was going to have to pay 470 dollar to be able to go to work and make a living! Since when is being poor a crime at a Tripple AAA business
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June 2024 by Natalie Rose
Ash is professional, kind and patient. She took good care of my mom and myself with helping us with our vehicle registrations and titles. She went above and beyond to assist us and is she is absolutely the best. If you are blessed to have Ash assist you, you will most certainly be happy!
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June 2024 by Angel Torres
Theresa, the tall American white or hispanic older woman give me a hard time at the AAA office she was yelling at me for no reason,
I was trying to figure out why she needed more information , about the sell, she was asking for personal questions and bill of sale when I have everything with me ; unprofessional, rude , disrespectful and poor customer service skills, I will definitely change that person for another well trained person, I got so disappointed that I will never recommend anybody to go to AAA in Anaheim.
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April 2024 by David
Terrible company
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March 2024 by Miguel S
Very organized, clean, welcoming. I came in too do a title swamp with the dmv and I’ve never met a friendlier person
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March 2024 by Trinidad Gardea
Automobile Club on Euclid and the 5Frwy
Have some of the most friendly people working there always greets you with a smile and Exstrimly Friendly ???
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February 2024 by Kevin T.
Came here on a Monday during the holidays and it wasn't too busy at all. I had to fill out a form and I was called before I was even finished. Been here a couple times before and it's always been the same which is excellent service. Been a Member for over 10 years now and come to triple aaa whenever I need to update something about my cars.
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February 2024 by James “Jimmy” Burns
Service was quick and easy. I went in for a passport photo and the branch manager took care of me and was very accommodating. Highly recommend to get passport photos taken there.
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February 2024 by James Burns
Service was quick and easy. I went in for a passport photo and the branch manager took care of me and was very accommodating. Highly recommend to get passport photos taken there.
