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February 2024 by Maria Orozco
Very good service with trained staff to answer our questions
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January 2024 by joRnS henderson Google Maps Guide
Incrediblely Helpful... Exceeded Expectations!Had instant 1 on 1 extraordinary customer service...that was before they even asked if we were members.Had answers and the forms to literally every question. Even explained process on several complex DMV issues as well.Travel planning is so much better when time is maximized due to the effectiveness of the free logistics support.Also very Handi-Capaple friendly staff & location is large and interior layout is open & easy to navigate.Lots of parkingHighly RecommendbSafebHappybWell ?
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December 2023 by Derar Alkouri
Erin Lee in travel is a life saver, I had last minute travel changes so she went to work, she did not quit or complain she just went to work and made changes happen with minor cost. She changed my flights, my booking rooms took her two days to make it happen. Erin is amazing she did the changes with smile, kept me informed though out the process. Joseph Rojas did my original booking and he also was great.very helpful staff we are happy to be a part of AAA familyThank you Erin And Joseph.
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October 2023 by John R.
A million stars for this AAA location and their insurance specialist Rami Halwani. Exceptional and superior service by this young man surprised us , his attention to our needs and his efforts to do the best for us was priceless. Extremely and highly recommended and you be thanking me for this review if you give him a try for your insurance needs. Thank you Rami , you are such a quality human being.
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July 2023 by H Hasheminejad
Wonderful staff; professional, friendly, and helpful agents. Clean environment. Quality and competitive products...
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July 2023 by D A
Travel section reduced, not as good as AAA, I remember.
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June 2023 by Daniel Thurber
People ask me why I have been a member of AAA for over 25 years! I tell them the service and the options available to motorists is worth the investment. An example was recently I had my car stolen and after recovery I needed new plates. After multiple times traversing the DMV website for answers, I called this office and was told they could replace my old plates quickly and easily. I arrived at their office around noon, was greeted with a smile and was instructed to fill out a form for the new plates. In the middle of filling out the form I was called to a window and greeted with a smile and “How can I help you?” I explained the problem and immediately he started the process of issuing a new set of plates for my care. Everybody at this location is awesome and I have never experienced a bad situation when I go to any AAA office. Invest in AAA. You will not regret it!
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May 2023 by Mike J
There's fast service and very happy with them
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April 2023 by M L
The sign outside says “EZ DMV”. And it’s damn accurate.I walk in, get stuff done, and walk out in less than 5 minutes. Lots of parking, friendly staff, and the lady who helped me today was the Region 2 champion (employee of the year) — who had a trophy to prove it.God bless America and God bless AAA.
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March 2023 by Andre DeLoach
Had a great first meeting with AAA Travel Agent, Alwatheq (Al) Kawar. I'm starting to plan a big trip, and he shared helpful tour info and personal travel insights of his own. Look forward to working with him further.
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January 2023 by Luis Quintanilla
I was rear ended back in September 2022 by a AAA insured driver, after months of going back and forth with AAA and waiting patiently they just sent me a letter today that my claim was denied because they couldn’t get a hold of their client. Like it doesn’t take a genius to realize their client is avoiding the situation and by her doing that AAA just lets her be and denied my claim? Like, how is this possible? Claim adjuster Ishana Trivedi is rude and very unprofessional and has zero work ethic. Never answers and just avoids communication. Worst of the worst insurance will never ever consider AAA for any of my insurance needs if this is the type of business they run. Do yourself a favor and steer clear from these scammers. If you're ever rear ended make sure you have the person that hit you call their auto insurance on the spot and take responsibility for damages right then and there. If thats not possible call the police for a police report stating that the driver doesn't have insurance to avoid anything like this happening to you.
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October 2022 by Gabriel Haraldson-Decker
Your driver teachers are amazing! I loved Jeff M. Very patient and relatable guy! So grateful for every lesson with him! Stress-free and relaxed experience as a student driver here. Got my license and I’m driving stick, Jeff! Thanks man!
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June 2022 by John Raade
The absolute worst AAA ive ever been to. Incompetents best describes this place.
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June 2022 by Conner Bradley
They won't take debit cards and charge you to use credit....get with the times.
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June 2022 by Tammy E.
Excellent service from David Brookfield, member specialist yesterday, 6/7/2022! What a wonderful experience, David assisted my client with her disabled placard( first time) ,he explained in detail all of the perks and regulations. He also assisted as a humanitarian, we had found a small dog that was still on a leash, but running around confused. I tethered it to a trash can in the shade and called animal control ( no ID) David brought a cup and bottled water to keep the dog hydrated, he also returned my call next day to confirm, the dog had been picked up! Good news, his owner was located by chip tracking via shelter! This office is efficient but David receives major accolades, for going above reasonable customer service!!! GREAT JOB DAVID, Thank you from Carmen A. and Tammy