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June 2025 by Michelle Rod
This low star is for this employee I think his name is Augui or something like that, he was wearing a mask and he is bald, I think hispanic. He was at self checkout and I had an issue with the scanner, I asked him for help and he was like not happy to help, he was rude. He had and attitude and he was talking to me like if I was stupid, he was looking at me in a weird way. I do a lot of Shopping at this store and pay with my phone, but there was a problem with the scanner. Just to let you know that you have to be grateful that we “customers” shop and ask for help so you can have a job and more hours. Or why are you there? If it wasn’t for us “customers asking questions you wouldn’t have a job.
When you work with customers you have to show you are willing to help, you have to say Hi, Welcome, How can I help you and Thank you. If you don’t like to work with customers or you don’t have patience look for another job but don’t make albertsons look like a poor quality customer service store.
Also when I asked him for his name he got more mad and rude😂 and was moving his hands like mad. Albertsons you can do better, do something about it. I saw another review with the same description so I think is the same guy with poor customer service skills. Read the review below.
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May 2025 by Jarvis Corley
Clean place
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May 2025 by Dawn
The staff was helpful with a smile. No long lines and shelves stocked.
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June 2024 by Kathleen Wilson
I come to this store ALL the time and have for over 20 years. I frequently must bag my own groceries because there is no one there to do it. Today, I had over $400 in groceries. I had to bag them myself and when I was done and went to pay, the manager checking me out said it was too late to enter my phone number and use my “deals” because he already started the checkout process. He said we could start over and re-do the whole order. Seriously?!? I am very disappointed and honestly don’t know if I will come back.
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May 2024 by Naomi Takara
Helpful employees. Organized and clean store
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March 2024 by Jesse M
The code for the restroom is
019411
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March 2024 by Patricia G.
Not only does the store smell bad but DO NOT BUY GIFT CARDS here they will be a zero balance by the time you gift them and the store can't help you
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March 2024 by Patti R.
Do not buy any gift cards there! I was gifted a $75 gift card from Nordstrom that was purchased there. When I went to use it I was told it had no value. I called Nordstrom but they said they could not do anything since it was purchased at Albertsons. The next day my friend, who bought it for me, and I went into the store and were told we had to come back in the morning and speak to a Berniece. Well, my friend went in, but Berniece could not do anything either and told her to take it up with her credit card company. Do yourself a huge favor and DO NOT BUY ANY GIFT CARDS HERE.
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February 2024 by Peggy D.
I have been shopping at this location for over 45 years, before it was Albertson's and never been this displeased. Their prices are fairly high, so I only buy certain things, but it's the only grocery store nearby so I've gone there for produce, bakery and deli, and staples and been very happy. Suddenly they have stopped manning their checkout lanes and have set up several self-check stations and are making people check out their own groceries! I don't want to do it myself and figure since they charge more for many items I pay for the service. They don't care and apparently want to stop paying checkers and downsize their payroll. I've never liked their meat department, which has always smelled like old meat, so I don't buy it there, but last week the whole store smelled like that and many shelves were under-filled. I don't know if that's because they've gotten rid of employees or if they are buying less, but I am going to take my business elsewhere. It's very upsetting that customer service has been reduced to this level and I wonder how long they will last with this philosophy.
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February 2024 by Lana C.
I would give this no stars if I could, this location is really unprofessional. I've had mishaps here only to be brushed away. Their customer service is run by this grouchy old man who makes up employees so you can leave the store to waste gas another day coming to speak to said "employee" only to be told they're not in or he didn't specify what days... this store is a joke and so are its employees who never seem to know what to do. I won't lie I have argued, but stayed calm... but enough is enough
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February 2024 by Robin K.
Meh.... Could use updates. Some things way over priced. Didn't do much shopping there. Not real comfortable there.
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February 2024 by Jerry A.
Definitely not the place to go to for meat went Friday, and they had very little prepackaged meat available and had no meat cutter to restock. Asked for boneless ribeye steaks when what they had out looked pale and dated was told no meat cutter so I looked for T bone none at all same thing with porterhouse steaks need less to say not a very satisfying visit. Didn't see the need to shop at 2 different stores, so I walked out on Albertsons. I'm not going to go back and risk a hit or miss on products that should always be there.
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December 2023 by Sarai V.
Ruben the deli guy is not the business . He made us wait until he was done with putting stuff in the pot instead of helping the like out and wanted us to finish shopping and then go back to him . It was pretty upsetting. I tried to get him help by talking to the manager but he just didn't appreciate it and sarcastically said thanks for being patient & then gets my order incorrect
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December 2023 by Ethan Harrison
Friendly staff, clean and well stocked store
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December 2023 by Bradley Martin
A little more expensive than most stores, but still a good place to grocery shop.
