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January 2024 by Rob Iverson
It's garbage to charge a fee when using a debit card and increase prices when using a credit card.
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December 2023 by Khay ThePharaoh
The old working at 3am outside smoking at the front door was extremely rude I said good morning 3 times he ignored me which of fine but then when I went to the counter before I can even sit my cup down he goes coffee 189 so I asked him to scan my app he quickly flashed the thing at my phone and said no discount but I saw he didn’t really scan it for real so I asked him to scan it again because I had rewards so he raised his voice at me yelling NO DISCOUNT NO DISCOUNT as he angrily scan my app again TURNS OUT like I said he didn’t even scan my app the first time. I said thank you and he just stared at me then walked off to go finish his cigarette. Like why are you so rude for no reason?
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November 2023 by Rafael Lopez
Easy in and out ...
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October 2023 by Tommy Loftis
Very rude. Watched the cashier take money from the cash register and put it in his wallet.
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October 2023 by Melissa Austin
I've been coming to this ampm for quite awhile and it has it's ups and downs my recent trip was to get pepsi from the soda fountain and when I press the button and the syrup splattered and the cashier told me they ran out also everytime I come there the soda sometimes tasted flat and the ice melts faster there are times where I tasted more syrup then the soda could someone please inspect the soda fountain before the customers buy your sodas from the soda fountain
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May 2023 by Dont Care
Purchase receipt.
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December 2022 by Jay D.
This was my absolute last time coming to this location I've never been treated with such disrespect the person working tonight is the first time I see him the regular man that works nightshift is a sweetheart but u know the saying one bad apple spoils the bunch I failed to get his name but u can call and join me on filing a complaint if u feel it was wrong what he did. Tonight 12-28-22 at around 2am I stopped to get gas some cookies and an ice cup wich I've gotten a gazillion times and I always get charged as an ice cup wich the size I got 22oz should be 69 cents it's clearly posted where u get the ice it has all the prices this man to begin with looked like someone had pissed him off before me or it was because around 2am they close for a certain amount of time and he got upset cause I got in between that regardless he charges the ice cup as a regular drink when I bring it to he's attention he starts to debate me I tell him I don't want it he change his demeanor and start running his mouth I'm disable and using crutches at the cashier they don't have nothing to hold on too meanwhile I'm getting my card out and punching the numbers one of my crutches is tapping the counter he tells me to stop that I ignore him because he knows I'm resting the crutch next to the counter top but at this point he is just looking for an excuse he canceled my order and said to get out we got into some words wich that in itself is very inappropriate unprofessional for a worker that his job is to attend to the customers in a respectful cordial manner this guy lost his composure and the worst part is what happened next the door was locked I couldn't get out he kept me against my will for a good few minutes wich felt like an eternity because he kept repeating run away laughing go ahead run away hahaha! Finally he opens the door and I let him know he's making fun of a disabled person I told him the cameras are recording he kept laughing saying the cameras don't pick up audio and still kept repeating run away due to an amputation I'm using crutches Finally I got to my car and left I had to drive on empty risking my car was gonna stall on me the closest gas station was some distance away. Please help address this issue to the higher upper they need to address this issue they cannot discriminate against disabled people race or color he did all of thee above if someone knows what to do in a situation like this feel free to message me thank you
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December 2022 by Norma Gaytan
This gas station Customer service, isn’t taking care of handicap people, they have 3 persons workin right now, and they have the right to said no help when in a gas station is only one worker at the time.I did ask for someone to help me to put gas on my vehicle. First thing, this guy doesn’t need to ask me WHY I need help, twice… my condition is obvious… I can’t walk very well, and my hands are with a lot of deformity, you only need to see me to know how bad I’m. And second thing is embarrassing to have to show him my hands only to tell me, no one can help. I really will like that people there or in other places just help without asking WHY… if some one needs help is for a reason.This guy really make me feel bad.People do not deserve to deal with this kind of person… No empathy… No sense.I only said thanks to him, and that I will go to other place, he just answer OK
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July 2022 by Raj J.
I wish I could give 0 star. I went here on July 19 to buy beer. I brought 3 pack of 24 oz beer which I paid $10.01. The sales guy never asked if I needed a bag or not while checking out. Later I realized I needed a bag then I asked for a bag and he asked for 10 cents. Since I had no cash I had to pay with Apple Pay.I went home and I found I've been charged $18.67 for a one plastic bag. I believe he did wrong charge intentionally. I immediately called him and told me to meet the manager tomorrow morning. Next morning I went to the store and after waiting long time my issue was addressed and he gave me a copy of both transactions and told me to be refunded after seeing the video. But still no refund and no response yet. These people are not doing a business, literally they are looting to customer especially at night time. Be careful doing business here.
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February 2022 by Mario S.
I'm updating this review because I think I'm the last review I jumped the gun the man that works here he's very cordial and respectful I guess that day he was going on break but he just didn't say nothing just lock the doors but anyways this place is not that bad I might as one star but that's because other bums that are outside other than that no problem I already been here a couple times since the last review so if you don't mind the homeless then you going to be okay
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February 2022 by Blue Ridge Phantom
Not sure why there is a separation in Google Maps of this business from Arco. This is part of Arco and the same employees attend the fuel station, store and car wash. The customer service isn’t all that great, minimal at its best. Restrooms are mostly closed for customers. There is room for improvement.
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September 2021 by Franklin M.
We parked in the lot next to the gas station so we could go across the street and indulge in an ice cream treat. It was Sunday and very busy around this area so parking was a bit scarce. I went inside to buy our office pool Lottery tickets and the cashier gave me a bit of an attitude when I was checking the total amount. Some cashiers make a mistake on the total cost so I always double check, Dude relax.
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July 2021 by Carlos P.
My Prius was light on gas so popped by Arco. Purchased 1 gallon enough to get me to Costco gas where it's way cheaper. Paid $4.38 which was the cost of 1 gallon (my Prius gets 55 miles per gallon). Pumped the gas and got 0.956 gallons. I did not get the full gallon I expected and was overcharged by 0.04. For every 100,000 gallons they're stealing an extra $4,400 and for every 1,000,000 gallons they're stealing an extra $44,000! This place is literally takes money without most noticing.
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July 2021 by Jessica C.
I went to this AMPM with my husband and my cousin to buy beer and snacks for a birthday party... a worker got all psycho on us and didn't let us get beer cause I was the only one who didn't have my ID.. i was pregnant at the time so I just came for the snacks... she calls us names and literally wanted to fight my husband saying she was from Mexico City.. started talking like a chola.. and she also insulted her co worker... we called corporate but I don't think they fired her... never again am I going to AMPM... very bad experience... this happened like 5 years ago but I just want to give their customers a heads up.. i don't know if she still works there..
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June 2021 by Yad C.
Used to be my fave store but nope, not since that guy Erick is there. Pretty high strung on himself makes you wait no matter what. That's the last straw. Every time I go in there and he's there. He acts like it's beneath him to provide customer service on you. Today I went in and he was pricing items on the counter... took a bit before he even rung me up. And practically screamed at me if I was doing okay. By then I was annoyed of him making me wait to be rung up. I then asked him why he's always rude and he laughs and denies it. Well, nope, you always are Erick. Won't be in here again. Thanks to him. I come here at least 3-4 times a week. Lost a customer. The girls are nicer but I won't come back if that sad excuse of an employee Erick is there
