-
February 2024 by Carl Cullings
Good job of repair work. No issues requiring return visits.
-
November 2023 by Tim Yuniskis
Juan is the man!! He took care of us and I highly recommend! Friendly guy and very caring too!
-
October 2023 by Cliff Murakami
I've taken 2 cars there in the last month. Today, I picked up the second one, and it looks brand new. Lee has taken care of me both times. He's very helpful. Great customer service and work.
-
September 2023 by Samir Mohamedy
A part of the body work was very good, but another portion was shoddy. The hood now overlaps the grill, which was not the case before the accident. Customer service is poor. Lee didn't communicate timely or accurately and Jerry had a condescending attitude. The shop seemed unenthusiastic to work on my 2006 Tacoma.Services: Painting
-
August 2023 by Jeannette Ramirez
Communication was beyond great! Knew what was happening from the beginning and every step of the way until completion. The car looked like before the accident, maybe even better! Like nothing ever happened.Services: Painting
-
April 2023 by Bob Kunihiro
They did a fantastic repair on my 2013 Venza. Lee, who texted me every day to keep me informed on the status regarding my car. We did have an issue with the insurance appraiser who took so long to get the estimates on my car (almost two weeks).So far, my vehicle runs like a charm.Services: Body & Trim
-
March 2023 by Samuel Granados
Called the evening before and came in the day after without an appointment. My hood was not closing all the way after popping a tire. The team checked for damage and adjusted the hood free of charge! I would recommend them.
-
February 2023 by Greg Smith
Do not go here! It only took them about 4 weeks to repair my car (they blamed Covid). Then, when the car was done, they refused to give me my car back! They said the insurance had not paid them. The insurance had not paid them because they had not turned in the correct paperwork!!! Even after I contacted the insurance company and they agreed to send an email that they would pay the full amount, when i picked up the car, they still blamed the Insurance company, which was not true. In addition, they promised to put on a new Honda bumper instead of an OEM part. When I asked them if they had, they said the person who promised this was fired 2 days ago and they would not honor their word. Boss Auto Body kept their word but Kaizen, who now runs this shop, does not. I told them that I will never come back here again.Service: Body & Trim
-
August 2022 by Aaron So
Did a good job repairing my bumper. It came out looking brand new. Cost was also very reasonable.
-
June 2022 by Shirley B.
My car was damaged in an auto accident, and the team at Boss Paint & Body (now doing business as Kaizen Collision) did a spectacular job of making my car look new again. They had it cleaned inside and out, and I received stellar customer service from Juan Olayo, Dan and Jerry. I highly recommend this business!!!
-
May 2022 by Kevin E.
My vehicle was crashed into while parked at work and the front fender over the driver side wheel was pushed back that my front door wouldn't open. I was really worried when this happened because my vehicle has somewhat of a unique paint. This shop works with toyota of orange and so I was really glad they were able to match the paint to the t. I figured this job would take maybe two or three weeks minimum, but these guys/girls were able to fix my car as if nothing ever happened to it. Highly recommend this shop and they worked excellent with my insurance by the way and they are very honest and upfront. they weren't able to fix my rim for a specific reason and told me i would be getting the money instead of them trying to fix it which was totally fine by me. Great Job and Thanks Boss Paint.
-
January 2022 by Jimi B.
Unfortunately had to use them a few times as I tend to be an accident magnet. Always great service and even better quality. Would not go anywhere else. Have also referred many people and everyone has been as impressed as I always am.. unfortunately had to.leverage them again after being hit on new years eve.. glad to know I will soon have her back as good or better than before in just a few days time. Thanks Boss.
-
January 2022 by Tony V.
great spot if you want to be up sold! guy is a complete joke! answer your customers questions- know it all! way overpriced as well surprised they are still in business!
-
December 2021 by Roni P.
I was referred to Boss by Toyota. Very impressed with their service. They had my car done earlier than expected, customer service was great and my car looks amazing. Would definitely recommend them and hopefully won't have to use them again. LOL Veronica Pinault
-
November 2021 by Diana DePriest
Not that anyone wants to have a "go to" body shop, but I kind of do, so I can recommend this one emphatically. They're outstanding in every way. The customer service is outstanding and their work is above reproach. They're honest about the time it'll take and the cost. They meet their deadlines and handle everything with the insurance. If you need body work done on your vehicle, this is the place you should go.