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July 2023 by Jaime D.
Buyer beware, these are not honest people. I purchased a 2016 STI from here. I was offered no warranty or contract cancellation because "it was too much of a hassle" for them so they don't offer it because I brought my own financing. It was misaligned when I test drove it, I was told it would be aligned before I took delivery. The day of delivery, I was told they took it to a shop and had it aligned. As soon as I hopped into the car I could see it was never touched. The steering wheel was still very offset. I messaged them about this and was told they would "see" when their shop had an opening but never received a call back. I also discovered the air conditioning was not working. 3 weeks later I had a check engine light for several components. I did get a great deal on the car I will admit, and I understood it is sold as is, but I don't think it's unreasonable to expect the car to at least drive straight.
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June 2023 by Jai'lani Boshard
Great customer service! They answered all of my questions and gave me a great deal. The tires were bald so they gave me nicer tires. I had to come back the next day to pick it up, so when I did they had the Jeep detailed to perfection! I was so thrilled and so happy. Thank you! They were easy to work with and gave me a great deal. I would definitely recommend.
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June 2023 by Maribel Esparza
I wanted to test drive a car & the guy that came out said they would need to run my credit before I can test it out which is Insane lol never heard of that before. Also the car had a bunch of dents, side mirror had glue holding it together. Honestly big waste of time coming here don’t even bother.
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December 2022 by Jocelyne M.
Update: I couldn't make this stuff up even if I tried! I have received 3 people who reached out about vehicles they purchased from this lot. They all stated the cars broke down within days of purchase. 2 of them asked how I turned my car back in and got my money back. Here's what you need to know: 1. California cars Buyers bill of rights states you have 2 days or 250 miles to return a lemon car. 2. Contact the finance company immediately and let them know you will not be continuing your contract. 3. File a complaint with BBB to get this place shut down. 4. Write a review so that other people know this whole place is a sham and a scam. 5. Get a lawyer involved if necessary Mauricio buys broken auction cars and sell them as-is. If you want an auction car just go to the auction and get one. No need yo finance a hunk of junk. Happy hunting. Oh! ... I have a beautiful Mercedes Benz from a reputable dealer and I'm grateful I was armed with the right information to help myself.
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September 2022 by Yajaira Serrano
The car salesmen are racist and won’t sell you a nice care because they assume you won’t be able to afford it by the way we look. I was going to purchase my car here but I wanted my boyfriends name instead and once the man knew that he changed personality. He’s not professional and the office is disgusting smells dirty, unorganized, hot and nasty bugs from food they don’t throw away. I couldn’t believe how different this man was acting from the previous day. Por favor no compran carro de aquí ! Quieren Sacar un down payment demasiado alto y tengo buen crédito! El Peruano no quiere a los mexicanos y los colombianos
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September 2022 by Finn Kelly
Javier and Mauricio were very helpful and getting me a car. They are extremely nice there and over all it was a great experience. Thank you Caceres auto group
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August 2022 by Francisco Gonzalez
A este señor no le gusta vender carros ??This guy clearly doesn’t like to sell cars. Refused to even let me test drive the vehicle because he was too lazy to move the other cars. Who buys a car before even driving it
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May 2022 by Victor V.
Honestly great service, I was able to finance through my bank and Caceres made filing paperwork quick/easy. I got my 2015 Chevrolet Camaro 2LS from here for a great price and in practically perfect condition, with only 80k miles. I showed the family and everyone loved it. This is my first car off the lot and I couldn't be happier, car runs perfectly, took her a on a test drive before finalizing the paperwork, she rode like a dream and still does. I would and have referred some family/friends to them for their fair prices and great selection, everyone was extremely professional, I have absolutely nothing but positive comments for this family business. Once I pay this car off I'll be sure to come back again.
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March 2022 by Michael W.
Mauricio and his team were extremely helpful and nice to work with. Love the car, 10000% Satisfied with my experience and recommend this business!
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February 2022 by Lori Meeks
I bought my Subaru from the Caceres Group a few years back. Initially I had a few problems with the vehicle and I paid $$$$, I still enjoyed the car.Now the car sits in my drive way because no mechanic wants to touch the car. It's totally stage 2 vehicle and is illegal in the state of California, I couldn't even get parts if I wanted to fix it. I would have to go from the ground on up to make it original and that kind of $$$$ I don't have.
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February 2022 by Jeffrey S.
This is great dealers I bought my c230 kompressor here awsome they're help me fast track I recommend this good dealership.
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November 2021 by Victor P.
Me and my son bought a truck there on Sunday I know everything is overpriced right now but the truck was in great condition and clean we took it home. We did have an issue with the fuel pump but he sent a mechanic out and had it fix on the spot overall was a good experience and he was very responsive
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September 2021 by Michael K.
This place is a joke. I check out a 2010 Mustang GT and I notice it has aftermarket engine parts. "Sales woman" stated it was smoged and up to date. I asked to test drive it and she said I needed to talk to the guy inside. Mauricio wouldn't let me tested drive the car and said "it's a good car you don't need to." He then asks if it's going to be registered in California because it hasn't been smoged and it's not street legal, so he "wanted to be on the same page" with me. Aren't dealerships required by law to smog vehicles before selling...? Then he asks all this questions about me, how much down, credit etc.... I have over 800 credit score and told him my down could be between 1500 and 2500 depending what they needed. He estimated my APR AT 6% and still said there's no way for me to drive it first. What a joke
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July 2021 by Javier S.
Trash dealership. All the cars are dirty and some have cobwebs. Half the cars he won't sell. When I did ask to check out a car the guy left and eventually someone came out to open the car but wouldn't let us test drive until after a credit check. Sucks to suck I was going to pay off the car cash for my brother.
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July 2021 by Hailey John
This place is very professional!! They know how to handle very ignorant and rude people. I went to go see their beautiful and badass Subaru’s!!! So many to choose from really!!! But there were some ignorant and very rude people there and Javier was very professional and kind to these people. That showed me how great and awesome dealership this is ?? ?!!! I recommend 1000000000000%%%%%%!!!
