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February 2024 by Skylar Frazer
The teller was really nice helped me out with no problem
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December 2023 by Miguel Notario
The problem with this bank is lack of maintenance on their ATMs after the bank closes, there are always problems, today the door does not scan the card to enter and the drivetru never accepts cash or they are out of service
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December 2023 by Perla R.
This is the worst drive through chase I've ever experienced. I've been banking with chase for 10 years and two years ago moved close to this location. Either the machines are slow or don't work. My recent experience I was depositing $485 cash and it only counted $360!!!! I automatically hit cancel instead of continuing. Machine did distribute my $485 back. Luckily I counted my money before i deposited. Count every dollar before you choose to deposit here. Now I will go the extra miles to avoid the headache of this location. 0 stars
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November 2023 by Janilet Montes
Very disappointed in this branch none of their atms never work after hours. I can’t even do simple banking and this is not the first time I deal with something like this at this branch. Your ATM custodian needs to do a better job.
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November 2023 by Melissa Iglesias
Don't come here during lunch time. You WILL be late!!! Literally one tell her maybe two if you're lucky
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November 2023 by Michelle Islas
Very disappointed in this branch none of their atms never work after hours. I can’t even do simple banking and this is not the first time I deal with something like this at this branch. Your ATM custodian needs to do a better job.
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November 2023 by Kevin T.
If I could rate this place 0 Stars, I would. No customer service, just all about money. Had a recent hack of my debit card within the month. The hacker was able to withdraw $400 and $200 from my account without any problems specifically at this Chase location. I tried making a claim and told them about being hacked because I never visited the branch that day, but they declined my claim because they firmly believed it was me that did these two separate withdraws. The hacker also use my debit card at Popeyes for $15.50, yet they were able to cover that charge no problem. Shows character, Chase only cares about numbers ($) and not about the customer. I've been banking with Chase over 7 years now and never filed a claim for withdrawal before and the one time I file a claim for a withdrawal that wasn't me. I can't be helped? I dislike the customer service. I will never trust Chase with my money ever again.
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September 2023 by David P.
I went in to withdraw from my checking account and I was in-n-out very quickly. The bank teller was friendly and provided me with the exact bills I requested. She was very professional and put the cash through the counter machine so that I can see the calculated cash as well. There were plenty of ATMs available for quick withdraw and deposits as well. The parking lot is small, but you'll find a spot as bank patrons leave after they're done. Note: This branch is open on Saturday and closes at 2pm, NOT 4pm as stated on Yelp's hours.
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March 2023 by Sabri A.
Adrian went above and beyond for me today ! I needed to get my newphew a bank account/credit card to start his young adulthood early . Adrian was very professional, kind, and knowledgeable helping us . Also, Anyssa greeted us right away making us feel welcomed . Thank you Chase staff I look forward to doing business again soon !
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January 2023 by Nicole E.
this chase is trash, atms never in service and apparently employees who physically populate the building are unable to trouble shoot their own atm machines due to a THIRD PARTY contract where they have an outside party come service these trashed up atms. disgusting and a waste of time. but honestly adds up with how terrible this branch is kept.
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November 2022 by Angel Ramirez
Has begun keeping its ATM lobby locked in the early morning. As someone who works overnights this branch has instantly fallen from being a real convenience
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November 2022 by bubujulio9
Half of the ATM machines are not working
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October 2022 by Judith Caro
Drive-thru ATMs never work after hours. sometimes it’s even the ATMs inside. What’s going on here?
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October 2022 by Jr
The ATM from inside and outside never work. Recommend to go to another ATM don’t waste your time coming here ?
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September 2022 by Monica Vasquez
Only chase bank that has a drive through