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February 2024 by Britney M.
Gorgeous!!! The crystals in here are so beautiful. I was scared to walk around. What if my clumsy self bumps into something or knocks something over? Everything is behind a glass case, but still my fear was there lol They have shot glasses, crystal figurines of Disney characters and other pieces. I found a crystal Simba from the Lion King! So cute! And they had the red rose from Beauty and the Beast in a crystal case, just like from the movie. So fun. I also spotted an area for Magic Key Holders to get glasses engraved with "magic key holder" on it. Awesome!
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August 2023 by Arlene M.
Crystal Arts and its sister location Crystal d'Orleans are both run by Arribas brothers. They are a privately owned company and sell some of the finest crystal I have ever seen. Like other stores they do offer you 10% off if you are using the Chase Disney Visa card and will ship your merchandise. This store carries crystal jewelry, figurines and more. They can be very pricey depending upon how ornate the item is. Last year when I was in the Magic Kingdom I purchased the 50th anniversary limited edition Mickey and Minnie which are now on display in my curio cabinet. This year I was after Scrooge McDuck. Sure enough they had him standing on top of his gold coin box eyeing one of his pieces of gold. Since this merchandise is so fragile I arrange to get it shipped to my home. I complete the necessary paperwork, write down their local phone numbers and was told it would take about 2 weeks to arrive via UPS. Once home to my joy, Scrooge arrived two days after I came back-all took just under a week for him to arrive safely at my house. They did show me the actual package I would be receiving when it arrived and sure enough it was as they said. It was wrapped extremely well and nothing was cracked or broken. Some of their finest and high end crystal can be found at the flagship store located in Disney springs in Lake Buena Vista. You can see Cinderella in her pumpkin carriage and even an entire crystal of the famed Cinderella castle. It's great to visit these stores to see how much work goes into some of these pieces. Located on both Main St USA and New Orleans Square it is essentially the same store in Disneyland.
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March 2022 by Jamie G.
I usually love this place; it's always been a "must visit" store when we're in Disneyland park. A few weeks ago, we were in the Park and I stopped in and purchased a beautiful tiara from the sweetest cast member by the name of Van; she totally made my day and was a pleasure to deal with! Unfortunately, since then, I have had numerous, disappointing interactions with other employees of that store. During our trip, I placed an order over the phone and arranged to have it shipped to my home. The cast member was impatient and a little difficult to work with but I was assured that my order would be processed and shipped. It's been a few weeks, and my order still has not been delivered. I called the store today in the hopes of tracking it down; the cast member who answered my call was rude, unprofessional, impatient, and made it very clear she had no interest in helping me at all. On top of that, I could hear her being verbally abusive to coworker in the store with her who, from my perspective, was just trying to help her address my concerns. I did note the name of the cast member who answered my call today, and while I won't publicly call her out on this platform, I am considering reaching out to management with my concerns considering how incredibly rude she was to both myself and her coworker. We are long time Disneyland visitors and go numerous times a year; this type of behavior is not what is associated with a Disney cast member and is incredibly disappointing. In addition to the unprofessional and rude behavior I experienced today, it also seems that my original order was shipped to the wrong address. However, I do want to give Manual at the Crystal Arts Studio credit; he researched the mistake, apologized, and took steps to rectify the situation.
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February 2022 by Shaneel R.
When I visit , I always make sure I get the help of lovely Lolita . She is just wonderful. I love her great customer service. I buy the glassware that they sell and she personalizes them to perfection.
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January 2022 by Jerry C.
Awesome shop at Disneyland. Highly recommended, awesome collector pieces by amazing artists. We purchased some figurines and had two custom glasses etched with our name. Staff was very friendly and very helpful. I will definitely be back to purchase more collectibles!
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April 2019 by Alex P.
My daughter wanted to purchase an item with a Disneyland gift card she had received for her Birthday, she loves the Crystal Arts store in Disneyland so she made her selection and when she went to pay for her item with her Disneyland gift card the employee told her that she couldn't use a Disneyland gift card at the location because it is a privately owned store! Wait a Disneyland employee working in a store on Main Street in Disneyland but we can not use a Disneyland gift card?
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October 2018 by Suzie
Beautiful tiaras!!
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October 2017 by Rob Heidemann
Classic Disney but going downhill
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October 2016 by Lee Panda
Just part of the large shopping complex on Main Street USA, usually not all that interesting of a selection to distinguish it from other stores.
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August 2016 by Kaleb Tapp
Not many games but very old style and not very expensive
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August 2016 by MCGamin
Get your souvenir here and sweets ;)
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February 2016 by Nico Martinez
It was once a place to play penny and nickel games and machines that also sold candy. Unfortunately over the years it shifted into a candy and sweets store that has a couple games and no longer really meets the "feel" of what Main Street should be.
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August 2015 by Cj Campos
I Lobster All The Fetish
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March 2014 by The D̶a̶i̶l̶y̶ Dose With Dan-O
The charm of this old timey arcade has dwindled much in last few years. It was once chocked full of penny, nickel, and dime arcade games that could keep people of all ages busy and was a worthwhile attraction. These days it's mostly an extension of the candy store with a few of the old arcade machines still around. A great and inexpensive Disneyland souvenir is having your fortune read by Esmerelda .
