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January 2024 by Lissette M.
Joe and Diane, I can't say enough about how amazing they are! Diane was quick to respond to me as I needed to engrave a gift for my boss! And Joe is such a kind man as well and got the job done fast! The work is absolutely beautiful! I definitely recommend them!
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November 2023 by Gabriela S.
I needed a bottle engraved for my friends engagement and Kyra was super responsive and helpful! I recommend this place as Kyra also made sure that my idea came to life! Will def be coming back!
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March 2023 by Sardis Susana Rodriguez
I needed a retirement gift and called Diane at the Crystal Factory. Did I mention I had a 24 hour turnaround? I was so stressed but they were able to accommodate my request and it was a beautiful plaque that commemorated the service of my coworker. I highly recommend Joe and Diane at the Crystal Factory.
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December 2021 by Denise Martinez
Joe and Diane are wonderful! This review is so long overdue, but here goes! I was maid of honor to my best friend in April 2018 and she and I came here to get her toasting flutes and a metal base that held them engraved. They did such a wonderful job that we came back for flasks for the groomsmen and a gift for my parents 40th wedding anniversary the following month. My friend even snuck back to have a scotch glass engraved as a gift for me! They do beautiful work and really take the time to make sure the design is exactly what you want it to be. Joe even showed us around the shop where the the magic happens. It was such a lovely experience and I'll be contacting him soon about my own tasting flutes for my upcoming wedding. Thanks Crystal Factory!
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July 2021 by Rachel Y.
Crystal Factory came through when we needed some Tiffany & Co. gifts engraved on extremely short notice. Another popular mall company that does engraving declined to take on our project as our items were an odd shape. Diane was extremely accommodating and easy to work with. They executed the job flawlessly and quickly. Definitely recommend and will use them for future projects.
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May 2021 by Denise Schumaker
Joe and Diane are wonderful! This review is so long overdue, but here goes! I was maid of honor to my best friend in April 2018 and she and I came here to get her toasting flutes and a metal base that held them engraved. They did such a wonderful job that we came back for flasks for the groomsmen and a gift for my parents 40th wedding anniversary the following month. My friend even snuck back to have a scotch glass engraved as a gift for me! They do beautiful work and really take the time to make sure the design is exactly what you want it to be. Joe even showed us around the shop where the the magic happens. It was such a lovely experience and I'll be contacting him soon about my own tasting flutes for my upcoming wedding. Thanks Crystal Factory!
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July 2020 by ed mercado
Good Service
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May 2018 by Maritza C.
Joe and Diane provide great customer service and all their work is amazing! I needed glasses engraved very last minute and they were able to get the job done and in time. Thank you both for taking the time to help me. I will definitely recommend them to family and friends
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April 2018 by Danielle C.
Joe and Diane worked on our custom Groomsmen gift Scotch glasses. My fiancé and I came in with a basic concept, but Joe took it to another level. With custom fonts and shapes, these glasses are incredible! They were also ready even sooner thThank you for your time, attention to detail, and excellent customer service!
