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June 2025 by K A
Just interact with Patrick and Eric claiming he is the supervisor inside the store First I ask Patrick if he can locate my online order because I wasn't sure if the order went through because I didn't receive the confirmation but my credit card got charged twice I was showing my phone order to these guys but both of them started throwing anger on me Patrick start slamming the phone raising his arms and voice same as Eric did how could CVS tolerate that kind of violence at work place where female customer walk in ask for help with the item I paid for twice never seen that racist slursrry both guys throw at me but both are so respectful to the American women standing behind me Patrick was saying to her How can I help you, Madam? Wow what a discrimination To me what an angry, aggressive, rude, arrogant unprofessional disrespectful employee, and unethical too They were both ready to fight with me both were in a fighting stance This all happened within 20-30 seconds when I entered the store not even one minute seems like they both were already standing there like buffalo with horn Patrick and Erick both have zero customer service skills, zero knowledge and competent to do their Job this is CVS on 5501 ball road cypress ca 90630
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May 2025 by Norma
Worse employees ever....
CVS stores are great to bad their employees make shopping at the store a bad experience.
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April 2025 by Bianca Zaragoza
If it was not for Parmasist THUY, I wouldn’t be going there. she is absolute amazing a top of her attitude always being cheerful and pleasant.
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March 2025 by Gloria Stanley
Horrible customer service all around this store honestly. I never really leave reviews but the staff here is rude. If I can leave a 0 star I would!! Because of this I will be a loyal customer to
Walgreens.
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October 2024 by Rosamon E
I received great customer service from the manager that was in today and I just wanted to let her know that she was blessing to me. Thank you for your patience and great customer service.
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July 2024 by Roberta Blair Thompson DC
Jason was awesome! I looked up online to make sure the product was available at my local store and it turned out to not be available. So
I called this store and Jason Picked up the phone with a cherry voice. He made sure the product I needed was in stock. He held the last remaining item at the checkstand till I got there. Jason is a great example what real customer service looks like. This store is further from my house, but I will be coming back here instead.
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June 2024 by Eduardo Godínez Hidalgo
Really bad experience, customer service is horrible, they have a restroom for customers and I was buying staff at the store
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April 2024 by Gian Kwang Lim (happyendingbro)
Thank you Trevor for helping me out. Was looking for balm.
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February 2024 by Jason Y.
Lourdes, store manager was extremely helpful in helping print some pictures. You can definitely tell she loves what she does. Every CVS needs a store manager like this.
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January 2024 by Ashley Fellows
Des IS THE BEST she goes over and beyond to help anyone and she is very sweet and kind o don't go any other CVS cause Des is the best!!!!!!!!THANK YOUUUU DESSSSSSS!!!!!!
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December 2023 by James I.
Up to today, I have spent THOUSANDS of dollars here, my pick as it is so close to my home. But, I am withdrawing my prescription drug refills to another location. I believe I have complained three or four times now, finding the bathroom closed, closed, closed--and you guessed it, closed. The manager has responded several times, the bathroom was out of service, and then twice now, "no public bathroom", including today, Sat 16 December, with the young man saying "we don't have no bathroom"; as of tomorrow, "you don't have no customer". You know, when you get older, and have a real problem--like I do--it is no joke to need a urinal and find they "don't have no" urinal. Especially when you can SEE it right there, door locked as it has been for months now. As a note, everyone who works there is really nice, no complaints with the people in general, but the bottom line is, though they are happy to receive THOUSANDS from this customer, that customer--"can piss himself" as far as they are concerned. Dear Manager, I have appreciated your kind replies, but honestly, don't bother anymore, just as I will not bother to come here, anymore. And good luck with your customers.
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November 2023 by Kathy V.
This CvS pharmacy department is awesome with friendly personalities and very helpful and professional in filling the orders for my mother, me, and my family. Today was an extra blessing, on Thanksgiving Day, they were able to respond quickly, and fill a new prescription. I am very thankful and grateful for this team. THANKFUL for CVS!!
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November 2023 by Allyson Traverso
Like most pharmacy it's more expensive than other stores but it's convenient and the staff is usually friendly.
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November 2023 by Alang Valladares
Hey, I visited this terrible pharmacy, it was my second visit to look for my medications prescribed by my doctor and the first time they registered me in the system so that the next time they would only present my resets from the first time, the lady who treated me was all hateful, so I can't wait any longer. for 3 hours and in the end she was obnoxious without scruples rasista that does not speak Spanish and in the end she did speak in English she said something about Latinos she thought I did not understand English o and again I went and the same lady obnoxiously preceded me asking me for many things about papers etc and At the end, he hatefully told me, "I can't serve you without explaining myself. I really felt I don't know why they hire people like that. I don't recommend this place at all. I hope one day they won't be like those of us who look for our medications because Carma is going to follow them."
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September 2023 by William Berry
Great place , good verity
