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November 2023 by Jennifer Cohen
This pharmacy is the worst I don’t even know how it stays open. They have the worst schedule and the worst hours and they take lunch breaks that aren’t posted on the Internet so you show up and then no one‘s there to help you, it’s the absolute worst. do not recommend making this your pharmacy.
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September 2023 by Pegi M.
My doctor sent the scripts to the wrong CVS. Unknowledgeable employee "Hugo" is clueless (I'm being nice). Um, is he sampling the goods? I spoke to a female employee on the phone that was snarky and rude. Her English was poor, at best. The attitude, however, was strong. Thank God for Elvira! She was knowledgeable, kind and helpful when I had a consultation for meds I have never taken. Even though it was busy and "Hugo" was not able to deal with the pressure, she took time to assist me. That being said, I will make sure my prescriptions go to the correct CVS in the future.
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August 2023 by Patty Collins
Jason Diaz needs to go back to training not only did he profile me but he accused me of stealing without saying it and after I let him loo, in my bag which I didn't have too he still asked me to leave .. his lame excuse was he didn't feel safe with me having merchandise in my cart and that he has the right to refuse anyone ... What that means is he felt stupid for acussing me and let's just kick her out then I won't have to deal with it . To bad I am not the one to go away quietly.. he needs to be trained .. I was so embarrassed. And he just lost that store money I just got a settlement
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August 2023 by samara anaheim
Extremely rude lady at pharmacy window, went to pick up prescription and she said it’s already closed ,” we close at 8pm” I look at my iPhone was 7:58pm and I meant for her to see that I looked at time , and it’s not 8 yet .She seemed careless if I got my prescriptions or not .
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April 2023 by Patrick McCormick
No customer restrooms, per store associate. Odd for a CVS located smack dab in the suburbs. They don't want to attract that Anaheim Hills riffraff, I guess.
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April 2023 by M V.
I am tired of going to this store and having to walk past people loitering, drinking, begging near the doors of the store. I always wonder if my car is going to be okay with I come out. This whole shopping center needs a facelift. It seems like most of the businesses have left.
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December 2022 by Rachel K.
This review is about the store not pharmacy. I come in here from time to time to grab misc items. It's not my favorite CVS because sometimes there are sketchy people outside and it feels a bit unsafe, not well lit. I bought some candy gift items to ship out with my Xmas gifts. I ended up keeping one of them and it tasted weird. I looked at the use by date and it was 12/31/22 - which is 1 week after I purchased it. This bothered me since I had given some of these as gifts, and people probably thought I gave them old candy I already had. Nevertheless, I went in to replace just the one I had. The cashier was not nice at all about it, and really gave me a hard time. Honestly, she acted like it was my fault, and that it was not expired so I should still keep it. She finally agreed to let me grab a replacement, and the two on the shelf had expiration dates of 8/31/22 and 7/31/23. I took the valid one but showed her they are selling old expired products. She was still rude and seemed annoyed about it. All I ask is that you own it and fix the issue without making it awkward for me. I will never shop at this store again. Old products and poor customer service. Fail
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October 2022 by Gloria Jaime
This is the worst CVS I've ever been to. I live around the corner so it used to be a convenient place to go. Soon I started noticing that they are always under staffed and they were extremely slow at check out. They stand there and take their time talking to each person. Even when I finally make it to the register, making it very obvious I'm in a hurry by now they still take forever and talk away. They take someone else who just walked in when you're next in line after waiting 20 minutes to get to the front. I will not go in there anymore
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July 2022 by Phantom N.
They feel like an general store with all the different things you can buy such as clothes food alcohol medicine and bathroom care products and the self serving kiosk is very manual having to confirm and deny so many things before you pay and finish leaving
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June 2022 by Tony Justin Pallares
Had a COVID 19 Booster appointment for 7pm. Waited hours for this appointment and was turned down at the pharmacy desk. Was told to "just come back tomorrow morning." Terrible customer service.
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May 2022 by Josef Sadat
Elvira is the reason I come here. She is truly the best. She is so patient and smart.
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April 2022 by Taylor H.
Does not take returns for purchases without receipts Rude and not helpful at the cashier counter
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January 2022 by Stephanie Franco
Pharmacy staff was really bad came in for vaccine explained there phone number is not working. I showed them how many calls I had made to them and another store around them with no luck it kept hanging up. I asked if I could get vaccine they said no. They were not busy or offered to help make an appointment. I explained due to my schedule it was hard to make any appointment. The guy made me feel like I was lying about there phone not working. Thankfully I was able to get in at the Westminster Mall staff was very helpful I was done in less then 30 minutes. DONT GO HERE!
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January 2022 by Nancy T.
Don't be fooled by the remote location and deserted parking lot. They actually have a great selection here, the store is neatly organized and the employees are nice. Special shoutout to Marc, who was extremely patient with me, made sure I got the item I was looking for and went out of his way to ensure I was able to pay electronically so I could take advantage of an offer. Now that's an amazing employee!!!
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October 2021 by John Kinard
Management needs to restock their refrigeratorated section more often. Long line at pharmacy. Outside of store trash cans were overflowing with trash. Otherwise decent store with wide selection.