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January 2024 by Niel Chase
Beds were comfortable but I'm a short guy and the toilet and counter were really low and the road in front of the property is incredibly loud, though that's not something the property can fix. The property was clean for the most part but several times saw trash overflowing from the outdoor trash cans and the dumpster in the parking lot. Location was the biggest reason we stayed, with ease getting to the convention center (15min) and Knott's Berry Farm (2mi). Breakfast was probably the worst experience of each morning. It's crammed in a small room so not much room at all to move around the other people. They had no fruit at all any day, no eggs... It was literally some 'leggo my eggo' waffles, muffins, rolls and bread with a rare appearance of pastries and some cereal or oatmeal. They did have apple juice and orange juice and coffee, which wasn't half bad. The staff working the breakfast were great and kept things stocked throughout. The wifi was horrible, most of the time my phone would disconnect and use the cell network and when I was able to use the WiFi it was quite slow.
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December 2023 by David N T.
There was ant in the what they called a breakfast area was nothing but toaster waffles bread and cereal for the price of the room very disappointed
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December 2023 by Tim Meyer
For the money it was a pretty good stay… Beds were comfortable… Rooms were clean… And the breakfast was better than I thought since they had the waffles.
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November 2023 by Vicki S
We booked this while doing our Disneyland part of our vacation. They were very nice acclimating and only to happy to make sure we had everything we needed. The only complaint is the wifi truly sucked even for the TV movies it kept freezing. But other then that great value for our stay and more. We would book again happily.Rooms: Room was clean and updated very nice for the value.Nearby activities: There was so many close by activities near by we could have easily stayed longer to enjoy them but we had other places to be. :) Great location for several different theme parks and malls etc. :)Noteworthy details: We were 12 mins from Disneyland easy drive. The pool and hot tub were a great ending to our day end of walking Disney land. Well worth the money spent and they were only to happy to accommodate us with an extra night stay.
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October 2023 by Ata
Upon entering the reception office we weren't even acknowledged...The girlbehind the counter was busy on her phone and barley a whispered a "hello"..We asked if it was possible to check in and she straight said "No, check in time is 3 oclock"...No other response but the "No"..she suggested we go eat or something and then come back...It was 7+ hour drive plus we had an infant and child and they were tired, we wanted them to rest...So we asked if we could just sit by the pool and with a plain expression she said "yeah that's fine"...so we did..There was another group before us and then another couple after us and another couple in the reception area resting while waiting to check in...at 2:56 we walked in and this time there was a guy already helping the first couple while she stood there waiting on the clock to turn 3!...then she just waved us over....no small talk..just sign here.. I need your cc..Just no real customer service skills...She did not inform us of the wi-fi password nor did she mention the continental breakfast times..we only knew because we over heard the other guy telling another guest...If your going to work in a hospitality establishment at least have a personality...Suggestion to management you need to hire/train your staff..staff who like to engage with your guests...I know guests are not always happy & great but encountering a person like this after their long trip to get to the hotel makes it a lil bitter...A smile goes a long way...And the hotel was no where near Disneyland...it was a 15 min drive
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September 2023 by Nicole I.
If giving negative stars was an option, I'd give them. Where do I even begin... well for starters, commuting from out of town and hope they can possibly check you in early? No chance. We asked the lovely Amanda if there was anyway that was a possibility, 20 minutes prior to 3:00pm.. instead of saying, "I'm so sorry, they're still working on the room." Instead she looked at us with a straight face and just said, "no." Not only did she do that, but upon checking in she ANNOUNCED our room to the rest of the people in the waiting room. First rule when checking someone into their hotel room, don't tell everyone else where they're staying!! Once we got into the room, they had an old roll of toilet paper from the previous guests and a spare roll on the toilet. The only saving grace of this place was the kindness of the housekeeping, besides that.. I would NEVER stay here again. Oh also, on our last night of our stay we tried to use our room key and it didn't work. So we called and they told us to go to the front, AMANDA, was there and was absolutely rude to my boyfriend for simply asking for a new key. 0/10 - hospitality, room, and overall experience. 10/10 - kind housekeepers, y'all should work somewhere else where you're appreciated.
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September 2023 by Kimara Soffe
First off I thought this was a lot closer to Disneyland than it was but that is on me. I was told there was a shuttle, which there is not. Our room smelt like dead old people. There is a very scarce selection for breakfast. We didn’t even bother the second or third day. It was so crowded in the dining area there wasn’t even room to stand (not because they were that many people but because it is tiny). My husband got yelled at for waiting for me in the lobby. Our fire alarm beeped all night the first night, and I informed the staff. On the second night, they said they fixed it which they had not. On the third night when I stopped by the office to ask if it was fixed, they told me “I don’t know. If not, just take it down and bring it to the office“. That is not safe!! A minor detail, but one to note, we also did not have any body wash in the container for our entire stay. The only plus side is it is fairly cheap here, but there are other hotels that are priced around the same price point and are much better value for your money!
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September 2023 by Tijmen
The furniture is quite some years overdue. Very old and our dresser had a broken drawer. Wasn't the most family friendly neigborhood either. And I almost forgot, I found a cockroach wandering about the last day of my stay. ?
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August 2023 by Brian F.
Days Inn here was a pleasant surprise. I live in OC and stayed here for 5 days due to Covid. I isolated to keep my family safe. The staff/management were very helpful and professional.The room was spotless with newish decor (flooring, paint, etc).I like that the coffee maker is separate from the bathroom.Even though I didn't leave the room, the pool looked clean and lots of people enjoying it.The only suggestion I have is to please give the wifi a boost. It bogs down and is unusable at times.Thanks for making my recovery as easy as possible.
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August 2023 by Holly H.
Zero stars nasty with bed bugs bit up 3 children. Human trafficking witnessed in the parking lot and a pimp at the pool with his girls they approached two young girls 5 and 10 asking where their daddy was ! Left the hotel without staying and they still charged for the room .
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August 2023 by Karyn S.
This hotel was disgusting. Human trafficking personally witnessed from the pool as the pimp allowed several males back and forth in to the room down the hall. My children were approached by 2 prostitutes asking about their father when at the pool. Should have called the police but couldn't leave there fast enough. My children are now covered in bedbug bites on the areas of exposed skin to the nasty hotel bedspread. We were in the room for less than 30 Minutes while waiting for an Uber to get us the hell out of there. Mold all over the bathroom, front window sill, and baseboards with dirt and bugs. Not a one day oversight, this was long term filth. The front desk refused to give my money back after being there for only a half hour and presenting the issues. They tried to play it off, guess they are used to this type of complaint.
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August 2023 by 797roxye
We were room 219. Upon entering the room stinks. Then in the bathroom there were underwear’s hanging behind the door. Then to make it worse, as we were to end the night and sleep. The sink has flooded all the way to the bathroom floor. We rang the receptionist and moved us to a different room. We were all transferring rooms at midnight! Then when we complained next day, we were told that they were away of that room! They should’ve not given you that room! What a mess. Stay away
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August 2023 by Tijmen van der Meulen
The furniture is quite some years overdue. Very old and our dresser had a broken drawer. Wasn't the most family friendly neigborhood either. And I almost forgot, I found a cockroach wandering about the last day of my stay. ?
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August 2023 by leah :p
i am actually in the hotel as i'm writing this. now, i have absolutely nothing against cheaper hotels, and i totally understand that you get what you pay for, but my god. this was the worst hotel experience i've ever had. the bedding smelled weird, the carpet was gross and dirty, i could hear everything and everyone outside and upstairs, and there was some ants...but the worst part was the ROACHES!!! i had woken up in the middle of the night and there was the biggest roach i had ever seen in my life. it was so disgusting and then after i found another one! i felt so dirty after knowing that i'm basically rooming with roaches and their spirits. i hate this place and i cant wait to go home. i'll probably need therapy after what i went through with those roaches.
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August 2023 by Miriam Del Cid
You definitely get what you pay for this was the worst hotel I've been in it wasn't clean the bed had hair from the previous people there was ants in the room, one of the beds definitely had bed bugs we had had bites all over the guy that check me in was nice enough website said free breakfast but after everything we didn't even
