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April 2024 by Unidos en Cristo 101
Very good experience with salesperson, especially from the management, making easy decisions with credit approval, keep up the great attitude
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April 2023 by Michelle Derak
My friend and I needed a new watch battery and replacement.The shop was open but we had to knock and a gentleman came to the door and opened it.Began to tell him what we needed, and as I did in English he just smiled and shook his head no. I asked him do you replace watch batteries? And he said no no and tried to close the door while I was talking. Replace watch batteries? And he said no no and tried to close the door while I was talking.If this place is for only Spanish speaking customers they should have that posted or say so and not waste people's time.He spoke enough English to tell me no no watch battery. But shutting the door in our face while we were talking was so rude and uncalled for.If I were you I would head over to Anaheim plaza where there is a jeweler next to Ulta and they are amazing. Wide array of services very courteous and top-notch customer service and price.
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November 2020 by Blue Ridge Phantom
Great customer service from very friendly sales associate Paula.
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February 2020 by Aaron Castillo
Excellent jewelry, and good service.
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September 2019 by justin joines
Arrived at store at 7:05 and they refused to let me in said they were closed that they were just finishing with the customers they had inside
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June 2019 by Lisa Luna
In Anaheim.amazing services
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May 2019 by Maribel A.
My husband but an expensive ring that we can afford I expect them to understand our situation and accept back, or exchange fir something less pricey but they didn't help me, I think this store is taki g advantage of the people.
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April 2019 by Rene M.
Cesar is the best! Went in to clean my gold and he went out of his way to make sure my item looked complete brand new! He's the man!
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March 2019 by Mario Cuchilla
Very help full and nice staff. I was assisted by Miriam. She was very helpful and friendly .
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February 2019 by Francisco Livera
Me dieron un trato muy agradable, y un buen precio en mis joyas, y me dieron crédito sin problemas 😀
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January 2019 by Robert Garcia
Very awful experience, starting at the door were you can't get inside the jewelry shop unless an employee from inside buzzes you in, that already gives the place a strage, unsafe, cheap vibe. This Don Roberto's in particular has very few item to select from, being necklaces, rings, watches ect. So in other word not alot of options to choose from.
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December 2018 by Robert G.
Very awful experience, starting at the door were you can't get inside the jewelry shop unless an employee from inside buzzes you in, that already gives the place a strage, unsafe, cheap vibe. This Don Roberto's in particular has very few item to select from, being necklaces, rings, watches ect. So in other word not alot of options to choose from. Were im most disappointed was the sales man. He was nice to begin with. I established my budget with him from the start of our conversation, but he continuously chose to ingonre my request, and showed me only items that were double even triple the price that we agreed upon. When i was ready and chose a ring closest to my money cap, we sat down at the register to start talking payment agreements. *** then another customer was buzzed in*** Immediately the mood changed the sales man who is attending me, wanted to suddenly rush me and close the deal. It was very frustrating because this sale's person kept constantly looking over my shoulder to look at the othe customer that walked in earlier. Even while answering my questions he didnt even make eye contact with me, just overall ignoring my presence. No one shouls tolrate this disrespectful behavior froma a business. So i left the store without purchasing anything. I'D RECOMMEND NOT TO SHOP AT THIS DON ROBERTOS.!!! Take you business to a different one.
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December 2018 by Luis Perez
Thanks for your great service, Paula was the best, she helped me to get the engagement ring for my fiance, great knowledge into rings and very hepful
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December 2018 by Efrain Rios
don Roberto has a manager that always looks to satisfy her customers, her name is Esmeralda look for her. ThAnk you
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August 2018 by Brianna Ponce
Very helpful, great service, and attentive staff. Would really recommend
