-
January 2024 by Gabi C.
We had an absolutely fantastic moving experience! The two gentlemen who assisted us were not only punctual but also incredibly efficient, handling everything with utmost care. Moving can be an inherently stressful process, but they alleviated all our worries. A big shoutout for helping us seamlessly coordinate our cross-country move. We couldn't be happier with the service provided!
-
December 2023 by Miranda J.
Thank you for the stress free move to Washington from OC! I chose Executive because they were a family business. The entire team was hardworking and efficient while the office staff was professional and knowledgeable. No damage or lost items. Fernando the lead was the best mover I've ever used... and I've moved frequently. The price came in less than the quote which also made me happy. If I ever move again or need storage I'll be calling Justin at Executive.
-
November 2023 by K. W.
I just wanted to quickly tell you how my Laguna Woods-to-Irvine move went today: Perfect! Thank you, Bill, for sending the friendliest, most efficient and professional team to move my belongings locally. Fernando, Luis and Gabino made what could be a very stressful day an absolute breeze. Thank you (and them) very much. I appreciate the care and responsibility they all exhibited. Everything was just as you'd said it would be (no surprises), so I thank you for that, too. Look how great they are -- and this is after it was all said and done. K.W.
-
October 2023 by Daniel San Roman
So happy with Executive Moving Systems. They gave us a fair price. No Xtra costs. Showed up on time and delivered our goods on the date and time they promised. Would definitely recommend them!
-
September 2023 by Gina Maura
Great company with very friendly and helpful staff!We recently hired Executive Moving Systems for our office move in Newport Beach, California. It was a very big move for us and a lot of work to finalize the details of the move. Bill Bird provided us with excellent customer service from start to finish. Bill is extremely knowledgeable about every aspect of a move and very patient. On the day of our move, everything went smoothly and the team that moved us were hard working and completed the move in a timely manner. I would recommend this company to everyone who is planning a home or business move. They are a quality company with excellent customer service and fair pricing! Thank you, Bill, and everyone at Executive Moving Systems. We appreciate you!Gina M.
-
September 2023 by Gina M.
Great company with fair pricing and a very friendly and helpful staff! We recently hired Executive Moving Systems for our office move in Newport Beach, California. It was a very big move for us and a lot of work to finalize the details of the move. Bill Bird provided us with excellent customer service from start to finish. Bill is extremely knowledgeable about every aspect of a move and very patient. On the day of our move, everything went smoothly and the team that moved us were hard working and completed the move in a timely manner. I would recommend this company to everyone who is planning a home or business move. Top quality company with excellent customer service! Thank you, Bill and everyone at Executive Moving Systems. We appreciate you! Gina M.
-
September 2023 by Diana Murphy
We had done a local move several years ago with a highly rated company and had a LOT of our furniture damaged. We were very concerned about making a much longer, out-of-state move.All of our concerns were put to rest, however. The team at Executive Moving Systems was fast, efficient and even came in at slightly less than the amount quoted. The only thing damaged was a result of my packing, and it was a trivial item, to boot.The team contacted me the night before to let me know when they were coming, showed up on time, were clean, courteous and got straight to work. Anything I left unpacked they wrapped meticulously, and all of my furniture was completely covered with blankets and plastic wrap. As I said, not a thing was damaged, including my home on either end!I simply cannot imagine a better moving experience. I would not hesitate to use them again.
-
July 2023 by Tammie J.
Chose them for a move in April from California to Kansas...at first I thought they did a great job moving us, however as I started to unpack I found a tote that was not ours, had same colored stickers as ours, but different number, when I called to let them know it was not ours, and I was missing my shampoo machine, could they have delivered my item to the other people.? To make a REALLY long story short, my shampoo machine was never found, and I still have their other clients tote as just had no way to retrieve that for them... couldn't replace my item as I had signed on delivery day I had received everything.. I honestly thought it was buried in the mound of boxes in the garage.. this was the only move I have ever had that the driver and team did not call off numbers as it was being unloaded...lesson learned, just be aware customer service is lacking!
-
July 2023 by Carleen Hallstead
We are in the in process of an Interstate move. Front end packing & shipping to TN warehouse, were flawless. We arrived at TN warehouse to confirm our shipment arrival & transfer into the warehouse for storage. TN crew were great. We are looking forward to the delivery of our goods as soon as escrow closes. We expect delivery will be of the same high quality.
-
June 2023 by Karine P.
I cannot say anything positive about this company. Once I booked with them getting in touch with anyone was impossible. I paid for a full service move but the individuals who disconnected my appliances made a huge mess and left parts behind. The reconnection individual was rude and I would not want anyone to have him in their home. During the move my dryer was broken and even though I bought the insurance they refused to fix it. Don't waste your money and save yourself the aggravation.
-
April 2023 by Pete L
I seldom post but everyone looking for movers need to be warned of these cheaters, liars and salesmen with the most despicable way of doing business.The “5 star” reviews are mostly made up of fake accounts. I wish I had check them prior to giving my money to Executive Moving Systems.Justin was actually a decent guy and tried to run the show but his dad, the old man, Bill Bird, is beyond hope - greedy and unkind, would do and say anything just to scheme his customers every penny he could. I don’t know how he can sleep at night. We signed the contract with justin but his dad took over and changed everything on the contract! What is a contract if not abided?Don’t believe in the ‘guarantee not to exceed price”. It’s bull. They showed us the estimate but after loading, made up excuses to charge us extra hundreds of dollars.We shopped pretty hard as we had a big move across half the country. They knew we were stuck once we loaded.Of the loading crew, only the leader worked hard. The rest just did a shoddy job packing. When we received the boxes, half the boxes packed by the lousy workers were filled with papers. Eg instead of stuffing light weight items like pillows and lamp shades in the empty wardrobes and cabinets, they put one pillow per box ? ! This jacked up the space needed for storage and shipping.They promised a weight ticket but of course the driver conveniently forgot. Who knows how much did they reported extra to scheme us out of the actual invoice. The delivery crew were sub contractors and ruined our new paint job on our new doors and walls.I could go on and on. Don’t give your money to these guys. We told every single of our friends in California. These fake reviews will surface as they just can’t pretend and fake forever .
-
April 2023 by Lisa Barber
Do not use this company. We paid a premium price compared to other movers and bought full insurance. In the move, they lost three boxes and broke the glass on our washing machine. They refused all claims on lost items, said no one had our boxes. We also received an extra item not ours and they never came to get itWe still have it. There was also had a $500 deductible on the washing machine. Nice people but don’t spend the money. Horrible customer experience
-
January 2023 by Shawna H.
Moving is stressful . . . Your moving company shouldn't be in the business if they make it worse. It was a mistake to trust Executive Moving Systems. The owner (Bill) and son (Justin) were smooth talkers. They did a great job selling us on their company, were super responsive to gain our business, but ghosted us after booking. As an example, I called and texted Justin the week before our move, when our close was pushed back. He responded by text: "Will buzz you when I get a moment. I have appointments all day so pls bare with me." I never heard from him again. -- When the movers arrived at our old house to load our belongings into crates, they were one crate short so they threw a bunch of our stuff into the back of a box truck and said they would crate it at the warehouse, providing no documentation nor proof that it made it into storage with the rest of our goods. We stored our belongings with EMS for 4 months at $700 per month. -- We were emailed the night before our 3-day delivery window started to inform us that the driver did not load all of our goods onto his truck and would only deliver a partial shipment to us. He left 1,800 pounds behind because it wouldn't fit into his truck after the first family's load was larger than he anticipated. We were given no opportunity to wait until everything could be loaded and delivered together. -- Because of the partial delivery, we ended up with a dining table top but no base, half of our exercise machine, our fire table chairs with no fire table, some dishes but no silverware, some pots but no pans, no bedding for our children . . . the list goes on and on. -- Instead of prioritizing delivery of what they left behind, we then had to wait more than a week to have the rest of our items delivered only one state away, less than 400 miles. -- Because our belongings had been separated, we ended up with numerous lost items. (We also had damaged furniture and mirrors, which we PAID the moving company to have their packers safely pack for us.) - When I contacted Mary, the office admin, regarding the missing and damaged items, she passed us off to an insurance company even though I described several large boxes containing bathroom and kitchen items that I hoped were still in the warehouse at that point. She never followed up. The bottom line is that Executive Moving Systems: 1) Did not load all of our items into box crates, as promised, at initial pick up 2) Allowed their driver to load and transport only a portion of our stored belongings without our approval 3) Did not prioritize delivery of the items they chose to leave behind 4) Damaged and lost many of our valuable items in the process of separation 5) Shuffled us off to an insurance company to make a claim instead of providing any help to recover what was missing due to their actions. Sales without service is opportunistic.
-
December 2022 by Lindsay W.
Our family recently moved across the country. Executive Moving Systems delivered our belongings weeks late and failed to respond to our calls and emails for days at a time. Because everything arrived so late, we ended up having to spend thousands of additional dollars on hotel rooms and meals. When we finally did get in touch with Executive Moving Systems after doing an excessive amount of outreach, they were rude and dismissive. We have young children, and this level of unexpected disruption added a great deal of distress for them during the already challenging process of adjusting to such big change. Our pet also had to endure weeks of additional stress due to the belabored process that we experienced. We basically paid five figures to get ignored by Executive Moving Systems for several weeks, then treated with undue disrespect once we finally got them to respond. I highly recommend using another company.
-
December 2022 by Betty Simon Benson
Very professional, friendly and helpful! They were there ahead of schedule, but waited until it was convenient for me! Thank you!
