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June 2024 by Matt H
always has my games and hardware
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June 2024 by K Quinn
DO NOT COME HERE!! came to buy an oculus quest 2 and they added the GameStop pro membership without telling me. ALWAYS ASK TO SEE THE COMPUTER BEFORE PAYING. They were trying to blame taxes for the extra charges. Will never come back here or any other GameStop. Will be filing a complaint with the Department of Consumer Affairs and the
Edited to add:I asked for a refund and they refused and said that there are no refunds for memberships. I checked the term and conditions and they are refundable within two days of purchase. Don’t believe anything they say, always do your own math.
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April 2024 by luis rios
Very helpful staff. I am not great with names, but the lady was awesome. I think she was the manager it was a Saturday morning
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April 2024 by Abigail Pimentel
Very good
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February 2024 by Michael Uy
Had a encounter with An associate name and naomi very rude disrespectful Towards customers Very inappropriate behavior not professional. The tone of voice she wad using to speak to me Sounded like she was yelling.m and kept interrupting me nor allowing me to speakI simply, wouldn't there 4 warranty exchange of a controller? But yet they're not taking care of my needs or helping ask to speak to manager. And she said I am manager in a very rude and Condescending way I would now recommend the store. I would not recommend Naomi. For any type of help she's does not try and put in effort to help customers.
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January 2024 by Jerry Aubrey
Very little games for the 360 and no controllers
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January 2024 by Alex Ra
I went today to buy a game for my son & the gut look at us right when barely getting in the store & said we're about to close the store she has to live & I got it go I was like really what kind of Business
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January 2024 by Jim E.
Had lunch in the plaza and walked in to just look around, was immediately greeted by Naomi, store was very clean and organized, it's been a very long time since I was in a game stop and while the number of titles is less than I remember they had some decent used games at reasonable prices, I asked about one game the my daughter was looking for and Naomi looked it up, sadly it was not available anywhere locally but she offered to order it and have it shipped to my house. Overall a very nice shop to visit.
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December 2023 by Joe T.
Ever since the new manager Naomi came, this store has been falling down hill. Every few months or there are new associates. GameStop has fallen down hill in general. Apparently all the points you saved up you cannot use to purchase gift cards even though GS policy says I can use on anything in the store, points also just get depleted if you don't use them (sucks cause you can't save them anymore for a game you want), oh and their rewards program went from $15 to $25
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November 2023 by Tricia Canales
The associate Naomi was very nice and super helpful with trying to see why the brand new game I just bought wasn’t working. She took the time to see if we could figure out the issue. Really appreciate her time and effort.
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July 2023 by Rodrigo Rodriguez
Bad because they don't have employees who want to sell nor do they have bilingual staff, thank you
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July 2023 by Joshue Lopez
Bad customer service
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July 2023 by Mary Gomez
Excellent service
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November 2022 by Richard Escamillo
Great selection of games and related items. Also other electronics devices available for purchase, Very knowledgeable and friendly staff.
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November 2022 by Diego Durán
Friendly and knowledgeable personnel, easy trading, good stock
