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February 2024 by Sergio Q.
Great and friendly Management,Great and amazing Staff,Always Clean Gym, amazing cleaning Staff.if you want to get inspired to work out this is the gym you have to choose. 5 stars gym *****
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January 2024 by Mr.Poopybutt H.
Small gym with all the equipment you need really, like all gyms there are certain hours that most people come by leaving little equipment to use but overall it's still a good gym. Staff is friendly and always have someone cleaning or training someone.
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December 2023 by Steven A.
They will steal your money, DO NOT GO TO THIS GYM!The company that handles their accounts (abc) will not allow you to cancel your membership...the loop: they will tell you to start an online account, you will not be able to cancel over the phone it's automated and won't give you the option, once you register online you will never be able to login as it will say your information is wrong even though you enter it perfectly, after that if you request a forgot my password email they will not email you the reset and say that you need to contact the gym, gym says contact them. YOU WILL GO IN CIRCLES FOR DAYS AND THEY WILL STEAL YOUR MONEY WHILE THIS HAPPENS STAY FAR AWAY FROM THESE THIEVES.
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November 2023 by David Smith
Basic equipment. The place is clean and staffing is very friendly.
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November 2023 by yoan martin
Horrible experience they dont deserve a single star staff members are horrible... they give attitude to paying customers they ahould replaze those type of people.. im canceling my membership .. i do not recomend the golda gym in anaheim
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November 2023 by Jack T.
All barbells except for one are badly bent. Been this way for over a year. Current GM asked his higher ups for more barbells, but months later there have been zero replacements. The members are crappy, as is the case for gyms with low monthly rates. (My home doesn't have conveniently-located gyms with higher membership rates/better members.) GG Anaheim members routinely leave trash and fail to re-rack.The cleaning staff is hard-working. I always see them re-racking weights that crappy people leave out. I sometimes see them picking up people's trash. The squat room has music that is way too loud. GM says it's corporate policy to set their music at various sound levels at different times of the day. This is a stupid policy, as that means that sound levels are OK at some locations, and unacceptable at others, like this one, where the room is small and the ceilings are lower.All in all, I've hated OC commercial gyms and the people that frequent them. Gold's is annoying, Aaron Chung at GG Fullerton is unprofessional and has left an air duct that drips water on a squat platform for over a year, his gym is a mess, and their paper towel dispenser is set to dispense 5 inches of paper at a time. It's way too crowded. Anaheim sucks because their barbells are bent and their members are not sophisticated enough to know how to clean up after themselves and re-rack their weights. No, management, I don't need to discuss with you directly for further details. You have everything you need to fix these issues detailed here. I'm posting to raise awareness for others looking to join in the upcoming month.
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November 2023 by Matt D.
Honestly sort of a trash franchise. Signed up for their big package so I could train with my son only to fined out I couldn't bring my 15 yr old son in as a guest cause he not 18 lol seriously don't have this problem with la or 24. Also signed up for active and fit they won't even allow to use it until I pay my 49.99 annual fee. Just so lame and disappointing experience all aroundWhen I tried to use all these EXTRA bells and whistles like the massage chair they don't bother to show you how to use it. Just walked over nothing turned on. Walked back to front desk no help what so ever. Every time I've come in front desk has been rude and non helpful. I cancelled my other 2 memberships paid annual fees all in one month. The only gym that has not been helpful is golds. Customer service not very good here, if you do sign up you should definitely do the absolute basic it's not worth paying extra 20 dollars. Planets, EōS, 24, la all nicer a better service in my opinion. When people ask where to sign up I'll be sure to steer them anywhere but golds so cal :)
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October 2023 by Isabella G.
Only kept this gym membership for two weeks because of Christian Morales a "fitness consultant" decided to not let me and my 17 year old brother in due to him not having an ID. I told him it wasn't a problem because I am an adult he signed a waiver. I signed a waiver. I'm accompanied by him so it's perfectly fine. I have worked at a gym before and in sales so I'm pretty familiar with a gym agreement and he decided to tell me to go read my agreement and it offended me.. so I canceled and I just want to share this screenshot that it doesn't say anything about them having to show an ID that's over 18 when you have a gym membership that allows you to have one guest. It only says if you were under 13 you can't go but he did show his school ID and he is a senior, so how could he be under 13 just didn't make sense why he didn't let us in today but just wanted to fact check and let everyone know don't sign up for the membership with a guest pass. Oh, and maybe train your counselors to actually read the agreement. I'm sure he doesn't make many sales, so maybe that's why he's not familiar with it.
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October 2023 by alex G
STAY AWAY FROM GOLDS, unless you like to pay for one more month before they let you cancel. I’ll never sign up for golds again, worst company when it comes to canceling. They won’t do it in person and give you a number to call. Second they get you again after waiting for someone to talk to by telling you still have to pay one more month. Pathetic I’ve never dealt with this with 24 hour, chuze, or EOS. Bad customer service and horrible cancellation procedure. STAY AWAY FROM GOLDS.
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October 2023 by Josue C.
I've been to plenty of gyms in my area, but hands down the staff has been beyond friendly in everything I need. I also had an instance where my gallon water bottle broke I'm half and spilled everywhere. Even though I was beyond embarrassed they cracked some jokes with me and quickly fixed up the mess and made me feel welcome. Definitely would recommend anyone looking for a welcoming gym. Eric, Ana, and Mario were the absolute best.
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September 2023 by Wilnor Lujan
I just want to Thank Maricruz For Keeping This Gym Very Cleaned and Sanitized… The Staff Are Very Nice and Are Always Ready To Help Thank You ? Golds Gym Team
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September 2023 by David S.
BUYER BEWARE!!! There seems to be a history of poor maintenance and the lack of experienced management. The concerns mentioned in previous reviews are still very much issues. Since these are still reoccurring issues one might assume the corporate management is no more concerned about our concerns than the site manager. Good management starts at the top. Blessings to all.
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September 2023 by Shane Patrick M.
I never wanted to rate a gym this low, because frankly I do still work out here 5-6 days a week, but I can't deny how severely dissatisfied I am with the cleanliness and unprofessionalism of the Gold's Gym club at Anaheim Town Square on Lincoln in Anaheim, California. The straw that broke the camel's back is just how frequently the gym blatantly LIES about how they will "look into the issue". So here I am writing this negative review after several attempts to try to work with management to solve the problem. I've been a member for years and noticed that the gym always had a problem with its members reracking their weights on the bench presses and squat racks, but the dumbbells were always generally tidy. Then at some point, a year and a half ago, the gym moved a brand new dumbbell rack to the free weight section, which is great! What's not great, however, is that the new rack did not have labels for the weights and a new standard was set that the dumbbells could go absolutely ANYWHERE. The weights are ALWAYS unorganized and strewn upon the floor. This new standard has perpetuated a culture throughout the gym and now every other piece of equipment has also become a lazy mess of unorganized weights. Not only is this not the Gold's Gym standard of professionalism I have come to expect from such a renowned brand, but it is also unsafe and ableist to have a minefield of 100+ pound weights to navigate to find a smaller dumbbell. From a bodybuilders perspective: having to spend valuable rest time searching for the matching dumbbell on the other side of the gym, interrupting other people's workouts, is extremely counterproductive to building muscle efficiently and I have begun contemplating my options of other franchises where I can better achieve my goals. I have made many efforts to reach out to management about this problem, including filling out their semi-regular email surveys. I am greeted with a promising response telling me that they are appalled and/or agree that it's highly unprofessional. The response always ends with the same thing: that they will look into it. Well, day after day I come in and the place is still a war zone. Never once have I seen the dumbbells racked correctly. The last response I got informed me that they've added sticker labels to the dumbbell racks, but it's too little too late because no one reads the stickers. They are leaving it in the hands of the members to clean up (which has obviously proven fruitless due to the culture they have created) but they refuse to step in and clean up anything themselves. I sincerely hope something is done about this because I am severely disappointed and have been for some time now. UPDATE: note the very very generic response from the business. This canned response is exactly what I've been told a thousand times and absolutely ZERO change has happened with the cleanliness of the gym. Very tired of these empty, fake responses.
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August 2023 by Daniel Iniguez
Best gym in Anaheim. Always clean and the majority of the machines are working.
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August 2023 by Hector L.
Great Gym,Management really Cool,Staff Amazing,Super Clean Gym, cleaning Staff Amazing.MARYCRUZ the cleaning lady,very very nice!!She Works Hard she deserves a raise!!5 star Gym.
