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February 2024 by Ponyboy Curtis
Nico and kiara helped me get my car real quick. They give the best customer service compared to other places. Ask for them if you need help quick. Also take In consideration that when their busy, they need time to process your information. I give them a 10+ Rating. Thank You for all the help.
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January 2024 by GC JAY
Complete scam stay away from here
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December 2023 by william white
My experience has been great! Jose G really takes care of me, each time I rent. Very informative and goes the extra mile. Check this location out..
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December 2023 by America Guerrero
I had previously made an appointment at 10am It is 11:46am and still waiting I came earlier than 10.I was told that if I leave I will get a call when it’s my turn, a person who came after me is being helped because I was not called when it was my turn.At least 7 people waiting including myself.If they are this busy on a regular Tuesday why not hire more people? One person To take care of it all is just not productive.And the one person doing the work is really taking her time with it her computer turned off because she wasn’t charging it.Please someone help to hire more people here. ? thank you.?
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November 2023 by Ward “Super Alpha Milky Way!” Smith II
Unjust Enrichment is illegal regarding Hertz / Lyft Express Drive program.
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November 2023 by Adrian Alex Cruz
This was one of the worst rental experiences I’ve ever had. I reserved an EV luxury car, and was kept waiting 90 min, then given a filthy car inside and out, with on %16 charge. After charging it at my own cost, I discovered that the CarPlay system didn’t work and the regenerative brakes where lurching — when I returned the car, they still charged me and have no working phone number to call for help.
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November 2023 by Wolvëinn
I made a appointment for 10am to rent a car for Lyft, almost a hour being in there waiting they tell me the car I’m renting won’t be ready till 1230pm…that was really messed up.
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November 2023 by Jax
Horrible! Worst rental experience ever. Two hour wait to get a car. Car was not drivable. Problem with lurching, regenerative breaking system. Returned car after one hour & charged for a week! Lyft drivers avoid this rental place! Other drivers also waited for hours! Fraudulent business!
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November 2023 by Sabriya Pinkney
Glad to say I met Jose, he’s been the most help, to extreme measures. Grateful for all that he’s done for me. Makes the experience quick and easy.
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November 2023 by Juan Carbajal
horrible service,
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October 2023 by Morgan Robinson
I’ll say this be a little early for your pick up and bring a folding chair you will be there a while and they don’t have chairsMy car was great and my rides were impressed with it I had a ford small suv
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September 2023 by Sam
Terrible
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September 2023 by Al Rios
Bad service
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September 2023 by Libra Dreed
The staff is so nice and very thorough. Once my ev was released, they made sure it was safe and clean. Excellent job keep up the great work!
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August 2023 by Yohan Roumeliotis
Don't answer the phone, always busy, the only hub in LA. Better deal with Uber