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September 2025 by Gaby M
I have rented from Let's Store It for over 6 plus years. Never had an issue with them. However, they do need to update their place, it is very old and rundown. The doors that protect the unit are made of cardboard or similar but cheaply made. I turned in my spot this month and they still charged me the entire month, no explanation. I am very disappointed, they get an extra month from me and rent out the space, double win for them. Bad customer service, at least show some appreciation for years of loyalty a customer has given you. Watch out if you rent from them.
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June 2025 by Kababji Grill
Never answer the phone
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March 2023 by Jamie F.
The problem I have with this place is their website and online payment system. It feels like every other month the thing has a glitch or does not work properly for a few days. I have been trying since Tuesday to use their system to make my monthly payment and continue to get the backend coding. It does not matter if I'm on a tablet or phone, their direct website link on a Google search or the link to their website through this Yelp page (Picture attached).
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January 2023 by Jess Carrola
It’s great place nice management and ew security in premises safe clean
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November 2022 by Erika Martinez
Best customer service, great storage prices, and a very well maintained place.
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December 2021 by Curtis Johnson
I've been doing business with this people for over a year-and-a-half the great to give you time to pay your stores they don't a rash you they have cameras and watch out for your stuff they keep everybody in line and everything is great to keep a clean elevators work everything works when you go to use it keep up the good work appreciate it
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October 2021 by Eugene S.
I was a customer of my previous storage facility for 15 years. I am moving out of that area and to this neighborhood, close to Let's Stor It on Brookhurst. Larger storage units are a bit harder to find right now, but they were willing to take my name and let me know when larger units became available. it all worked out... I am now a tenant here with 2 big storage units. The process was simple and painless and I think the price is fair. Everyone has been professional, helpful and courteous and all transactions have been Covid-safe. Thanks to Let's Stor It for making things simple and getting things done!
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August 2021 by Callie Lingle
Man was completely rude
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July 2021 by Brittani E.
I paid my storage on July 7th and I came all the way from Los Angeles to get stuff out of it and there is a second lock on my storage. They're idiots and obviously don't know what they're doing.
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July 2021 by Eric H.
They have a restroom for their customers. Reasonable rates. Seems to have decent security. I'm happy with my choice.
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May 2021 by Joyce Lorraine Druyor
Friendly. Renting process is a little slow but I think it's because of the contactless process. Rates are very affordable.
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October 2020 by Cali Ling
Man was completely rude
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August 2020 by Alejandro Salcedo
Nice and clean
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August 2020 by Alex Salcedo
Nice and clean
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June 2020 by Mademoiselle L.
Price is very reasonable, staff is always friendly and professional, close to the freeway, easy access with a massive gate, place is well maintained and very clean, bathroom on the premises. Place feels safe and secure. I highly recommend them.