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January 2024 by Clytie K.
I have been coming to this Metro for years .They are the most helpful and friendly employees that don't act bothered when you come in the store like the other metro a few blocks away . They have gotten me the best deals when other places never mentioned that deal was going on . Also they tell me when something is not right for me and go a different way even if it means they loose a few bucks cuz they showed me a cheaper way to set up new lines. In the past , Joel has been super good to me last few years explaining the product and answering all my dumb questions and yesterday he and Bo helped and we're so awesome Best metro in the O.C for sure. Joel and Bo are great
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September 2023 by Jeff Albillar
Pay for my phone
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July 2023 by Aida Cordova
I always been treated very well and polite with everyone that I deal in the past that's the reason why I have been doing business with them.Thank you, Joel always available to help!
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July 2023 by Mike Sullivan
Came to this location on a Sunday at 2pm and although the lights were on, the door was locked. I called and no answer, so this location may be closed Sunday’s
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March 2023 by Michael C.
This is an AWESOME METRO FRANCHISE store. Located on the north-west corner of S. Anaheim Blvd and Ball Road, next to Waba Grill. Walmart is across the street on the same corner. The core people here are Bo, the owner, and Joel, the habla espanol technical whiz. The other staff are good too - they are all good. They operate in the utmost good faith and give really great service to resolve your phone or account issues. I first came here about a year ago after growing frustration over 10 years with the regular T-Mobile. Metro operate separately to T-Mobile, have their own customer service, and are much better in my experience. If you are weary of T-Mobile, or other phone carriers, I highly recommend trying Metro and trying this Metro store. You still get the T-Mobile Tuesday deals. Metro also have the $30 low income phone bill monthly subsidy while T-Mobile does not.
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February 2023 by Marilyn Mallender
Very knowledgeable and friendly. Great customer service
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February 2023 by Me Me
Very knowledgeable and friendly. Great customer service
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February 2023 by Arunangshu Dutta
Very helpful !
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January 2023 by Serg Mauricio Maya
If I would give this place 0 starts I would there was this lady that was mad because I told her she was doing it wrong I wanted to connect a new phone to my account and somehow she disconnected it my phone and charge me 50 to have service and plus the mistake she made to disconnect my phone somehow I paid for her mistake 30 dollars more and I told her connect both of them now please and how much it’s gonna be she got mad and started making calls and asked for my ID because somehow I looked suspicious they never had asked me for my ID. Do your job better and have a better attitude to do things right. She don’t deserve to work there. She got all mad she would not talk to me I got ripped off by here $110 dollars I spent connecting two phones when it’s at least 80 dollars. Don’t go with her go with the other people, try to avoid her she does her job horrible.
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December 2022 by Elizabeth Olivarez
Great service best place in Anaheim ?
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October 2022 by Nelson andres Penagos buitrago
(Translated by Google) Excellent service, friendly, collaborators, clarify all doubts and offer very good plans.(Original)Exelente servicio , amables ,colaboradores ,aclaran todas las dudas y ofrecen muy buenos planes .
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September 2022 by Juana Melchor
(Translated by Google) I like to come to this store a lot because Beatriz and her boss always help us. They are very friendly and helpful(Original)En esta tienda me gusta venir mucho porque Beatriz y su jefe nos ayudan siempre. Son muy amables y serviciales
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August 2022 by Martha Aguilar
Great customer service. Beatriz us so kind and professional. Great
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August 2022 by jaime lima
I'm very happy with the service and the people Is awesome
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August 2022 by María galdamez
(Translated by Google) Beatriz did me a favor to help me activate the ACP and I am very grateful to her for her good work and dedication to helping the client(Original)Beatriz me hizo favor de ayudarme a activar el ACP y estoy muy agradecida con ella por su buen trabajo y dedicación de ayudar al cliente
