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March 2024 by Pennie Mack
Store Experience with One Notable‼️I wanted to share my overall positive experience at Northgate, one of my favorite stores. I find myself visiting this store at least three or four times a week, and it has consistently delivered exceptional quality and freshness. However, I feel compelled to address an unfortunate encounter with one of the employees, specifically the lady responsible for selling the fresh guacamole she is a regular at this station. The shorter ladyWhile the manager and the rest of the attendants at different stations have always been friendly and helpful, my interaction with the lady in question left much to be desired. I approached her to inquire about the availability of onions and cabbage to accommodate my posole, only to be met with a rude and dismissive response. She curtly suggested I seek assistance elsewhere, which was quite disheartening given the otherwise excellent customer service I had received throughout the store.Although I chose not to engage further and promptly left the store, I believe it is essential to highlight this incident. Customers, myself included, appreciate a positive and respectful environment when shopping, and being talked down to is certainly not conducive to such an experience. I sincerely hope that the management addresses this issue and provides the necessary guidance and training to ensure that all employees consistently uphold the high standards of customer service that Northgate is known for.Despite this isolated incident, I wholeheartedly recommend this particular Northgate location. The quality and freshness of their products are outstanding, and the majority of the staff members go above and beyond to assist customers. It is my sincerest wish that the lady in question reflects upon her behavior and realizes the impact it has on the store's reputation and customer satisfaction. I will get my gac elsewhereI look forward to returning to Northgate and experiencing the exceptional service that has become synonymous with the brand.
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March 2024 by José Vicente Pineda Beltrán
Excellent assortment of Latin food products, you always find what you are looking for for your pantry!!
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February 2024 by Lily K
This is a great store. It is so big and fairly clean. There's such a big variety of options here. I like to call this place the "whole food's" of Mexican markets. They have a big hot bar for food as well as a smoothie and drink area. You can also buy tacos and burritos right then and there. They have a small selection of pre-packaged Foods. I also really enjoyed their meat selections. They have really good pricing as well as pre marinated meat if you don't know how to marinate your own tacos and whatnot. I've also ordered cakes from here in the bakery is absolutely delicious
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February 2024 by GABY BAZ
We have always had customers at Northgate but the staff are rude. The afternoon cashier at number one threw us the change and once the food girl served us reluctantly. Don't be intimidated by the staff and maybe the manager. don't do anything
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January 2024 by Reyes
I especially liked to go for the tortillas but instead of improving the quality of the tortilla, now I don't like them at all, they are all hard when you heat them and before when you heated them they were soft and now nothing to do with it ??♀️
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January 2024 by Rose Claudia Salinas
Yummy champurrado
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January 2024 by Alvaro Jimenez
They have good food, a little overpriced thoe
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January 2024 by Angelica Gonzalez
Every time I come to this store all the vegetables and fruits are almost very ripe and some are even rotten, including the onion. They promote that they have their fruits and vegetables fresh, which is not true. The lemons are all without juice and expensive. I don't. I recommend this store and I will not go shopping in this store again. All of their cashiers have very bad customer service and are rude.
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January 2024 by Benjamin Luna
People are friendly with many different types of varieties of different types of products
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January 2024 by lizz valenzuela
Fist of all normally my experience here is fairly well, however this time I am disappointed in the service with their bakery! I came in on 12/29/23 to order a cake to be picked up on 12/31/23 however the cake was nothing like what I had originally advised the guy I wanted pink flowers with butterflies on the cake and an 8 in it instead had pink swirls on it with butterflies! I spoke with the manager he was nice about the situation as was I, he advised me he can refund money I advised I can pick it up on 1/1/24 since that’s when I originally needed for my daughter’s birthday, I told him I’d pick it up by 12 pm on 1/1/24 I get here mind you 12:24 they advised it’s not ready they were told I’d pick up at 1 pm wth man as if they had already not messed up from the beginning now I have to wait lady told me to give her 20 min! I’m not a happy customer at all and it’s upsetting that even speaking with a manager they still manage to mess up again!!!
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December 2023 by Antonio Neves
The supermarket is really good. A big variety of Mexican stuff in general. The produce section is really good.
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December 2023 by Fernando G Bustamante
Great Mexican grocery store, you can find almost everything here. The tortas are so good.
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November 2023 by Nadine ..
expired soda tasted smelled like urine I was there yesterday at 1:15 tried to return it tell them that soda expired has bad taste I didn't have the receipt but told them the time I was there to look at the camerasI was there told them who rang me up then the cashier is like is this open well can't you tell I opened it I said obviously I had to taste it pore my self something to drinkand trying tell me they can't except it then saying it's not from our store
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November 2023 by Sherwin Rodriguez
They have everything here you need from meats, seafood, cheese and more. It’s everyone favorite Northgate so it does it get pack inside and in the parking lot.
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October 2023 by Jennifer Velez
Omg....food looks AMAZING...I walked in to get sour cream, and cotija cheese to make tacos Dorados ? and this place was beautiful, organized and welcoming..I took picture to show you guys . There a place by the end of the packed foods so you can get your self any utensil you might need. ? I 5 stared the place .the food is so clean and fresh .I took a picture of this worker that made sure her area was looking neat and organized ?? Northgate improved so much....I love it ? ?