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January 2024 by Manny R.
the lady amanda is very rude! talks over you.. i asked to speak to the manager she told she wasn't available at the moment. i asked when she will be and then she says oh i'm the manager. i had simple questions that she did not want to hear. i have the whole call on recording. when i called back and asked why she hung up on me she tottaly denied it! very unprofesional! i was not rude at all... applied through credit karma for a loan without vehicle collateral with outstanding odds of approval (lie). i'm not one for reviews as i know it can affect a persons job or company but this was wrong. same on you amanda. please do better for your customers!
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September 2023 by Marco Reyes
Very terrible service, I received a pre-approval letter, I went to the place, they didn't even let me enter the door, the lady told me that if I wanted to apply, I had to apply online, very sharply. I don't know why they say that we are prepared, yes, they have the attention of serve you, don't come here, it's a pure waste of time
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October 2022 by Victor Patlan
Got great help from Nadia! She helped me during the whole process of my loan and made it as easy as possible. After I was approved for my loan I got my funds into my bank account in less than 2 hours!!
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October 2022 by Paul T.
Do not do business with this bank. They will over promise the deposit date and they dont return your calls. They have super high interest. This is the worse bank to work with. Once you sign they disappear and you are automatically charge on the first day without any funding..
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June 2022 by Kevin Cruz
I always get sent mail of loans with horrible rates. I’m pretty sure this is one of those companies that let you qualify easily but will be in debt for a long time or your monthly payments will do little to nothing on what you owe due to the high rates.
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June 2022 by princess Jaay
If I could give the 0 stars I would . So my husband listed my number on his application because the times they call he’s at work and he can’t answer . The associate that called me both times was extremely rude . If you’re bitter about your job then don’t show up tf is it our fault that you’re unhappy with yourself? If the manager isn’t checking their employees about their behavior or attitude they are at fault too. Dont do business with these people it’s not even worth it
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May 2022 by Latin Msg
Very Friendly staff. Process was easy. Rates are competitive. They communicate well. Deposit made within 24 hrs. Highly recommend.
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May 2021 by Paul Levan
they charged you 36% and you have to pay interest first . i borrowed 13,000.00 i end up repaying $15,000 in interest alone for the duration of the loan and you think it' s a great deal> Amanda never told me the rate of the loan it's highway robbery stay away from this company
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May 2021 by Fiddlin TwoBeards
I gave them one star only because I wasn't able to give them 0. The people at this office treated me rudely and I refuse to deal with them anymore. I will only deal with the office in Chico California where my loan originated.
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May 2021 by Linda Linda
Unhappy with service
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June 2020 by Old LADude
My account, which has been in Chico office near my home for 15 years, was recently transferred to this office simply because I have my mail sent to my PO Box where my business is here in Anaheim. My residence up north has a rural mailbox and I only check the mail there once every week or two and mail has been stolen there. Here it is safe in the PO Box until I have time to check it. I have requested to change my account back to Chico but they refuse since I receive my mail in Anaheim. I much prefer to deal with Holly in the Chico office as I have for all these years where my home is. I have been very happy with One Main until they decided to transfer my account to a different office with people I don't know or care to deal with.I AM NOT HAPPY!
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June 2020 by aldo segui
This is very unprofessional, I sent all my information, check, bank statements and personal information, said I was approved, told to come in and sign documents, I rush to get there and said I wasn't approved. Such a waste of time. Unacceptable!!!