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March 2024 by Lizy Sanchez
Lizysancnez
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February 2024 by James Stutz
Attempted to visit Pandora at Downtown Disney but was deterred by the extremely long lines, preventing entry.While the store's popularity is clear, the overwhelming wait diminished the experience. An efficient system to manage crowds could improve access.From a distance, the selection appeared appealing, and the staff seemed helpful. Due to these accessibility issues, I'm giving it a three-star rating, hoping for future improvements to accommodate more visitors.
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February 2024 by Henry
Terrible custom service. It ruined my day.
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February 2024 by Annie Bommer
Purchased a pair of earrings on Friday evening. Went to put them on Saturday morning and the stem bent in half when I tried to put the back on with little effort. Took them back to the store Saturday afternoon and was told I lied about how the back bent (they said I had to have stepped on it for it to happen and would not believe me that there was obviously a structural issue.) After talking back and forth with an associate (the manager wasn’t interested in talking to me even though I asked multiple times) they finally gave me a refund but treated me terribly and like a criminal. I never will return to Pandora. I’m really disappointed because I loved the earrings.
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January 2024 by Linh Nguyen
My wife and i walk in disneyland and see pandora store. We want to buy ring to anniversary, and waiting staff to purchase, but staff unfriendly, high voice and refuse to advise me.I dont know why, but they ruined our feeling in special nice day.03 Jan 2024, remember and NEVER come back any Pandora store again.
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December 2023 by Don Landrum
Sales people need to be more focused while working! Domenic Z shorted me $20 of my change ! Unfortunately for me I didn't notice until I got back to my hotel.
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December 2023 by Ararath Pena
We were just in this past Tuesday, Disneyland(CA Adventure Park)is really a magical experience even at their Pandora store. It was late in the evening and their representative Melanie, was wonderful. She was pleased to show us all kinds of rings my friend wanted to try. Melanie was such a beautiful person kept smiling and giving us input on the jewelry. Great experience.
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December 2023 by Hudson Hanson
This store has a great selection of jewelry (I have almost no idea what I am talking about when it comes to jewelry). We explored the charm selection, of which they have a great Disney charm selection. The workers were super helpful and willing to help us get a closer look at the charms.
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November 2023 by Jacqueline M.
Many charms to create a great self-expression with your charm bracelet. I love my bracelet with the "rock the dots" charm
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November 2023 by Neila M.
This place is a joke with horrible customer service. The only reason I came here was because this was the only store in my area that had the charms I wanted. I came in to pick up an order and while I was here I tried to make a return, I didn't have my receipt but I do have a Pandora account. I asked the employee if she could use my account to make the return. She went on a spiel about how she couldn't do that because of the new "California Privacy Law" and if I wanted to use my account to make the return I had to go to Florida. Her rant was illogical since the whole reason for the Pandora account is to have proof of purchase and is how items are able to be warranted out (if needed). I left the store but not even 10 minutes later I returned because I had found the receipt in my emails and the girl at the door didn't allow me to make the return because they had taken their "last guest for the night" (it was 10 minutes before 11pm) and I was not going to shop just wanted to make the return.. very unhappy with the store and the customer service here. Do not recommend visiting this store.
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November 2023 by kungfukandy
Horrible customer service.
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November 2023 by Marie C.
If you want to shop at pandora, I DO NOT RECOMMEND COMING TO THIS LOCATION- i do plan on calling HR to just leave a review. My mom and I walked in with the hopes of purchasing a few charms & starting a bracelet. We were assigned to someone and they did the bare minimum- my mom asked about their bracelet that were on sale and she made it feel like we were asking her to bring us the heaviest thing in the store. She left & she just walked past us saying it was sold out but did not offer us to look at other bracelets, I asked about a charm- the worker took it out and I looked at it and thought to myself I do not want to buy something off this worker she looks she's annoyed. So my mom and I left and we talked to the girl at the door - and let her know we were dissatisfied with the worker we were assigned to. (Let me tell you this location does not like constructive criticism) bc we did go back it felt like we weren't welcomed. I'm very disappointed- don't recommend purchasing pandora from here I ended up buying a Disney exclusive charm from another location in downtown Disney.
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October 2023 by Kassadie Zullo
First they weren’t friendly to my mom then we went in and they were not helpful when I was trying to ask questions to buy something. So we went to the Disney store a few stores down and the experience was way better.
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October 2023 by Precious G.
Friendly staff. They have a good variety of jewelry to choose from. Clean. Great prices.
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September 2023 by David
My wife just discovered Disney Pandora jewelry and is now addicted. With that said, she has visited the Pandora store within the park as well and the one in downtown Disney offered more selection and the sales team seemed more knowledgeable about their products. Perhaps since they offer a wider selection. The sales team in the park is also very friendly and helpful but their selection can be lacking if you’re looking for some staple pieces.