Petco provides exceptional customer service, even in emergency situations. The staff is kind, patient, and genuinely nice, going above and beyond to help customers in need. They greet customers with warm smiles and treat them with kindness, whether assisting with pet emergencies or offering helpful product suggestions. The team at Petco ensures a positive experience for all customers, making them a grateful and happy customer base. The store is known for its friendly environment, knowledgeable staff, and cleanliness, making it easy for customers to find what they need. For first-time pet owners, the experience is particularly supportive, ensuring they receive the best treatment for their pets.
I had purchased two brands of cat hairball treats and kitty only liked one of them. I returned the one yesterday and was greeted with a warm smile and treated with kindness for my refund. Yay Petco!
November 2024
Great customer service! Friendly staff and very helpful. I'm a first time dog owner and I'm experience there with my puppy was great! My dog and I received the best treatment.
July 2024
Store was clean and stocked, customer service was wonderful, both ladies went above and beyond. Lola was one gal and i didn't get the name of the other but everyone was very polite.
