Pony Express Mail is a small, friendly, and efficient business that specializes in U-Haul rentals, stationery, and moving supplies. The manager/owner, John, is praised for his excellent customer service, going above and beyond to assist customers and ensure a smooth rental process. Customers highlight the ease of the pick-up and return process, as well as John's willingness to help with any questions or issues. Many customers express their loyalty to Pony Express Mail and recommend it as the go-to place for U-Haul rentals, especially for its personalized attention and shorter wait times compared to larger U-Haul centers. Overall, Pony Express Mail is described as a reliable and trustworthy business that provides a great experience for its customers.
Need a Live Scan and the staff were so helpful. In and out in less than 10 minutes. Very friendly staff. Strongly recommend. They do other services also (duplicate keys, passport photo, notary, etc.)
September 2025
Great service and awesome people. They do great business, we have worked with them for over 2 years and don't regret it!
March 2024
We rented a Uhaul from Poney Express Mail what excellent customer service! John is great at running his business. Easy pick up and return process. We will for sure only rent our Uhauls from Poney Express Mail in the future. Keep up the great work John.
