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February 2024 by Andrea D.
Everything was dusty and saw so much sand in their doorway entrance. The makeup counters weren't clean when I tried to test out the liquid foundation while I was trying to find the perfect shade-- just wanted to point that out and we came in at not a busy time so there is no excuse for dirty countertops. Customers think twice before you test the testers because some of them weren't wiped down! Be careful!
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January 2024 by Nancy F.
I love the location of this Sephora because there have been so many times that I forgot some makeup item or perfume and I needed it badly while on my Disney trip. The staff here have always been friendly and helpful. Although I don't always find what I need but at least I find something similar. Makeup prices are way too high if you ask me, but I know that is what it is. This location has been clean whenever I have entered. I would definitely recommend this location and I will definitely come again.
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December 2023 by AJ D.
Asked about Urban Decay vs. Skindinavia formulas and the associate was very knowledgeable about both brands. I'm sorry I didn't catch your name, but you helped me a lot, thank you! This location is in Downtown Disney and I went in there with my Disney frock, looking tired from the day. I stopped by around 8-8:30ish pm and the staff was cheery, engaging customers, and helping people out... Happily at 8ish pm. Bravo team!
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December 2023 by Sydney Martin
I went to Sephora today at Disney with some of my friends when I politely said “excuse me” to this worker and costumers so I could walk by to look at the section they were standing at when the worker had rudely told me to go the other way and had called me “honey” in a aggressive tone, my friends had also heard that she had started talking to the customers about how I was rude for not going around and said I was talking about her when I walked off. 10-15 minutes later I was finally able to look at the section I had wanted to look at since they were taking up the whole entire part and the items were no where else. The other staff were nice but this lady was intentionally being rude and kept on looking at me and my friends when walking around the store.
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December 2023 by Helena Yates
I was in the store over the weekend and somehow left one of my items at the register. I called the store and they said they would send out a replacement - no questions asked. They shipped it next day air and I just received it. I am thrilled with the service I received! I only shop at Sephora and have been a customer for 10+ years! This is one of the many reasons I continue to shop there! Thanks you Anaheim Sephora Team for making my experience great every time I’m at your store!
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November 2023 by Kristina T
Staff is always welcoming and knowledgeable. They are typically stocked with everything I personally need and if they are out the staff makes sure they provide options
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November 2023 by Karen F.
I stopped in her just to see what was new and had a question about a new product. Ruthie saw me looking around, and introduced herself, offered her help, and stepped up with amazing service. She even helped my friend and treated us like she owned the store! Great to see amazing service these days! Thanks Ruthie!
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October 2023 by Kevin K.
This place is impossible to find DONOT waste your time to go this location will have you driving forever trying to find this place , terrible location ...
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September 2023 by Courtney Foley
i had been wanting a certain lip gloss and it said they had it in stock but we didn't see it on the shelf so i asked an employee if she would look in the drawers and she rudely said no and walked away. so i peaked in the drawer and she came back over and raised her voice at me and told me to leave, i told her i was looking because she wouldn't & then she proceeded to be very rude. wouldn't recommend!!!
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August 2023 by Amie Kaczmarski
Often out of a few hot ticket items, but extremely attentive and helpful staff. When they do discount days for Cast Members the store is extra staffed, even creating 'card only' checkouts to speed the checkout line along. This is one of my favorite Sephora's, and anything they may be temporarily out of can be purchased online!
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July 2023 by Angel Mancera
I walked in I was greeted and then walked around for a long time. I saw staff talking to other customers. So many staff just walking around and no one acknowledge me. I walked out and was told (bye friends) as two associates were chatting it up at the exit. No matter who walks in you should ask each person if they need help or if they are finding everything ok. Talking about promotions or talking about the Visa card that you guys offer which I didn’t know you even had one. Do better.
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May 2023 by L Dee
The staff was fantastic. They were so helpful and ready to answer questions and give great recommendations. The checkout process was quick. They validate the tickets for parking as well.
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April 2023 by Gaby De La Cruz
Customer service is really poorly, I went to ask for an item by a person named Christina.She had me waiting for a while and never came back I had to ask the counter for help when Christina was just talking to another coworker instead of helping me. That’s how you loose customers.
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March 2023 by Cee
I would give this a 0I came here and I was trying to smell some prefumes but one of the employees was RUDE she kept spraying a bunch of perfumes around me on purpose it was so annoying and obviously with bad intentions
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March 2023 by Natalie K
Don’t come here unless you know they have exactly the product your looking for otherwise you’re going to have to buy something you don’t need to get your parking validated. I tried to find three different products over $30+ none were in stock so no validation. The least they could do is stamp my ticket for my wasted time
