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February 2024 by Lily K
No complaints here. I've come in here many times to do my Amazon returns. The lines are never long.the staff are friendly enough... no small talk or going above ans beyond but they get the job done which I appreciate.
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February 2024 by story medley
I had to come in for a live scan and everything went smoothly I love to see woman working had a strong there were 2 ladies managing the whole store by themselves
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February 2024 by Archon Beast
Always come here for Amazon returns. Never had an issue.
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February 2024 by Mark C.
Quick service. But now 2 hours later I still don't have an email from Amazon saying they have been notified the package was returned.
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December 2023 by Sherwin Rodriguez
Super friendly and helpful. I got out in seconds.
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October 2023 by Diana Loi
This happened a couple years ago.Shipped an iPhone and purchased insurance on it. The employee refused to change the item on the insurance to the correct product and said it wouldn’t matter - and I’m not sure if it even does but it was a $200 difference. She also taped a large handwritten sign to it that said “HIGH VALUE ITEM” and ensured me they would remove it before it got picked up when I expressed my concerns about the sign.My brother told me the package got delivered WITH the sign still taped on there. Luckily he was home when UPS delivered it because it was left at the front door of his apartment with what is essentially a big flag that said “steal me.”Since then, I’ve only gone here to drop off Amazon returns and always make sure to get my receipt. I’ll go to another UPS if I’m actually shipping something important.
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October 2023 by Yulyana Lopez
I always have a good experience at this ups store. It’s my first choice in comparison to the others I’ve gone to in the area
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August 2023 by Victoria C
Excellent service! Don't understand low reviews. Never had a dull moment here - very helpful, friendly staff. Always quick and easy stop coming in and out.
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July 2023 by Allie S.
Slow and slow store. Staff isn't the kindest or most helpful. Only store that doesn't take USPS packages in all of So-Cal. They used to take them, but they'd act like you were asking them to adopt your child.
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May 2023 by Juan Gogettit
Very good service easy and fast really good people and help you with your needs
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March 2023 by Mila A.
I always come here to return my amazon purchases and have always received friendly and fast service. The employees always have a smile and greet me when I approach the counter. These small gestures make a huge impact on my impression of a well run establishment and makes me feel like an appreciated customer.
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March 2023 by Mohammed Salih
Very professional and friendly stuff. I was so pleased with the service I received from SHAIZAD, he went above and beyond to help me with opening a mail box. I recommend this ups store 100% for all your needs.
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March 2023 by juana martinez
Great service the guy at the counter was very patient and kind, explaining to me the easiest and fastest way to send my package.
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March 2023 by Kimmy P.
Suddenly my packages have been sent here when I'm not home. And more often than not, I have no idea that it's at the store. I usually get phone calls to let me know my packages are there. Being a working mom, it's hard for me to get here during their hours and when I do it's with a toddler. They have always been so kind, helpful, and understanding. I think they probably know me by now. Lol Not to mention, Amazon returns are a BREEZE. They're so efficient. Lines go by quickly. They've even helped me carry my boxes when I'm also juggling my toddler. These guys are the best!
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February 2023 by Juliana Llamas
They have worst costumer service. Extremely rude