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March 2024 by Rachael Kang
We ordered our food online. Was super excited to eat our food. When we checked our food we realized that they forgot a few food items so we reached out to them. They said there’s nothing else that they could do for us? Before all of this we checked with the door dasher and they said that that’s all they received. We ended up reaching out to the door dash customer service.Just so you know, this order was ordered through waba grills website so it wasn’t directly ordered from door dash really. They just used a dasher for the delivery process.Really messed up how they’re not taking accountability for this issue.
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February 2024 by Ana B
Spent over forty dollars. First I called to place order. I was forgotten. Then I placed mobile order as I am I'll w a cough. They were sending me off w A LOT of packets I didn't ask for or need. When I did ask they weren't there. Not the sauce for the dumplings nor green onions. To top it off no salad dressing and only two forks for three of us. I got home and called again to be told I could return another time to be put on a list for a side of dressing!? What the heck. The salad and fruit is all I can eat and I have no dressing. Make sure to get all sauces and go through your bag. IT'S ALL ABOUT THE SAUCES! Dinner ruined. I would not recommend the Magnolia and La Palma location as they don't really care about good customer service or have knowledge of the sauces for different items. I shouldn't have to train your front girl employee. And I was patronized. VERY DISAPOINTED.
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February 2024 by Christina Buenaventura
The worst service ever. I patiently waited 45 min. due to this new employee. After waiting patiently she decided to rush me because they're almost closing. It was a horrible experience and she scanned my coupon code and then scanned another code and the cost was not the same when it came to paying.
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January 2024 by J A
I just brought home teriyaki chicken dinner. A family meal which costed $28 nearly $30 with tax. They didn't even give us teriyaki sauce. What kind of teriyaki place give you no teriyaki sauce? They were giving my husband attitude for what? Ordering food? These entitled fast food workers need to get their act together! The place will close down and they will be out of jobs. I'm sick and tired of this nonsense. Dear owner please get rid of these entitled employees. They are hurting you and your $$$
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October 2023 by Randy Najera
Food portions are insane ordered a waba bowl with veggies instead of rice and literally filled to the top with veggies and barely any protein and charging higher
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September 2023 by Brandon Aparicio
Great place but y’all changed your portions and it’s ridiculous. I came here two weeks ago and never complained all of a sudden 35% chicken by weight, and filled mostly with only rice. But the nurturing Lon value stayed the same???? That’s is impossible. Readjust your damn portions or adjust the nutritional value and your pricing. I am not here to pay for your cheap disgusting rice.
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August 2023 by Nathan Snider
You pay 13-14$ dollars for a bowl and they give you 75% rice.. this place has really gone down hill in the past few months. People come for meat not rice. Seems like they are just trying to save a buck. Might switch to flame broiler now. Just irritating
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August 2023 by Tiffany C.
I was there 8/1/23 at 9 pm. we received our food at 9:19 pm, and the cashier who didn't have a name tag told my husband they were closing in 20min! I also overheard her tell another customer that they close at 9:40pm. You could tell he was upset, and since he saw us sitting down, he also sat down to eat. Their website say they close at 10 pm. What's worse is that I got FOOD POISONING!! I have a sensitive stomach, and I felt gross right away. The health department need to drop in on them!
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June 2023 by Fids M.
place use to good now its just bad once they served me raw chicken and told me it was my fault for not saying anything about it when I ate it four hours later go down the street to golden bowl in buena park its better food and service and youll pay 10$ for double the portion than this
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April 2023 by Loren V.
I had the veggie and beef chicken bowl with the rice and the rice was fluffy! Def must eat it with the sauce. It's pretty decent for something on the go!
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March 2023 by Marilyn Brandt
Food leaves alot to be desired. Undercooked veggies, slightly overcooked chicken and no extra sauce. Delivery was great!
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February 2023 by Queen Byatch B.
I added additional items to my food and when I got home I realized it wasn't added to my meal. I called to ask if there was any way I can come back another day and have those items added to my next meal, because I paid for it. The girl I spoke to just said "no, sorry" and didn't offer any other solutions. I literally paid more money, didn't get the correct meal, and then was told there was nothing they could do about it. I understand making the mistake, but the customer service was poor.
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February 2023 by Tony Giannotti
I had ordered steak, chicken & veggie bowl.. got more rice than anything.. very disappointed...
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February 2023 by Tom Wesseln
Well we went there on Tuesday January 10, 1923 for take out dinner first of all if you’re going to have a Restaurant please make sure you’re employees can speak and understand English it’s the American ?? language period I kept telling them what I wanted to order they had no clue what I wanted and they screwed my order up by giving me something I never ordered at all and I ordered the Ribeye plate which had 1 tiny piece of Ribeye about 2 inches and the rest was ground up steak it looked like mush and the gave me chicken to on the plate which was only supposed to be Ribeye so I ordered 2 other meals it tasted good but mine was not good at all and it was for 3 people and 3 meals ordered.
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January 2023 by Rosario Sandoval
My daughter went to apply for this position and she spoke to Jose. This restaurant does not follow protocol, very unprofessional no leader and the franchise manager don’t care what happens in this location. I will be emailing the cooperate with other related issues and the health department as well
