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June 2024 by 1_Slow_ AMG
Very very disappointed. Came here for an auto loan and got the run around for 3 weeks poor branch management and no one to take responsibility or call shots!
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February 2024 by gloria hebert
Always patient, professional and pleasant
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February 2024 by Blake S.
They close online services with no notice. The staff is very disrespectful if you visit too much. Phone service hang up on you. STAY AWAY FROM THIS BANK.
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February 2024 by Shajee Mathew
Customer service is excellent!
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February 2024 by Carol Pina
Very friendly, helpful.. I just wish I could get a small loan
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February 2024 by Eunice Lozano
I’ve been a member for more than 30 years and have been really happy customer. I like the personnel which have been very professional and very friendly.
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February 2024 by Stephen Martinez
I have several accounts with Wescom. They offer the best rates and service.
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February 2024 by Juventino Cortez
I had the need for a print out , of my 2022 check account Transactions. I was told they were not able to get that for me. I was slightly disappointed.
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February 2024 by Amanda B.
Worst customer service. Every time I go to this branch it feels like I am bothering them to be helped. This branch is only a mile from my house and is never busy but I would rather drive to the Orange or Tustin branch for better service. I have been a member of this bank for more than 30 years, and I never have had a problem with the service till going to this branch.
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December 2023 by Angela B.
Prominent business center located on La Palma, near Imperial Hwy. Businesses include a credit union, cabinetry business, a church, and a metal works factory. Access is easy and there is a parking structure towards the back for additional parking. The parking lot is well-maintained and proudly displays American flags encircling the roundabout.
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September 2023 by Montana B.
Great customer service. They are so nice. The online customer service is also very efficient and get right to the problem. I LOVE this bank.
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May 2023 by Mike P.
Worst service I have ever experienced three tellers standing at their stations all said be right with you as if they were busy. Once one became available, she said the loan rep was busy and told me to go online or call. Well thanks, if I wanted to do that I would have, but I needed to speak to a rep. Im so glad that this is not my home branch.
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May 2023 by Monica P.
Minus One Star. So poor customer service all the way around. Waiting on ph for customer service or doing in bank anything for Costumers
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May 2023 by Khloe W.
TERRIBLE bank I have been calling their customer service from 8:00 am to 9:30 NO ONE PICKS UP If they can't be bothered to pick up the phone good luck financing a car or buying a house w Wescom
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February 2023 by Theresa T
This branch has such a friendly staff. The staff greets every member and by your name if your a regular. I’m not a regular but just listening and watching it happen makes you feel valued.Elizabeth M has helped me multiple times and is amazing! She is friendly, helpful, knowledgeable, and went above and beyond to help me with my loan paperwork. Thank you Elizabeth!!
