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October 2023 by Jamie H.
Go anywhere else and save your money. This place has astronomical prices for everything from memberships drop-ins tanning and you even have to pay extra to use the gym 24 hours for the dorky to use outside business hours. What's even worse is almost every time I've gone here there has been rude people not only as customers that claim to be close friends with the owners but the owners themselves who told us we should go elsewhere when we were shocked by trying to add a family member to a family plan which is only two people by the way that's a couple a family is four just like the number in their damn sign so on top of all that and the place being dirty with no AC they also can't count.
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October 2023 by Krystal C.
I've been a member for 1 month. If I could give 0 stars I would. This place is way to expensive for a very poorly ran place. They completely take advantage of the community because it's one of the few places up here. 1) It's very old and dirty. The fans are CAKED with dust and dirt so you end up breathing all of that in. The carpets are old, torn and dirty. The walls are dirty. It's disgusting. 2) Half the equipment is constantly not working. 3) Its outrageously expensive. Options are $15/day or $199/3 mo. A family plan ($299/3 mo) is only considered 2 people so you have to pay the full $199 per extra person. So a family of 4 will cost you $697 for 3 months. Their annual plan is a 1 yr CONTRACT and is still $61/person, saving only $16/mo. 4) One of the owners (brunette lady) is EXTREMELY rude. Right off the bat she acted upset that we interrupted her workout so she could help us at counter. I asked about adding my daughter to our family plan and when she said it would be $199 extra I said "wow that's really expensive". She immediately became very defensive and told me that "it all depends on how much you care about my health". Which is highly manipulative and a poor way to talk to your members. I told her it had nothing to do with how much I cared about my health, I only said it was very expensive and I've never seen a gym charge that much for a "family plan." She then laughed at me with a psycho laugh and told me "maybe you should just go somewhere else then. We offer what other gyms don't, like bathrooms, showers and classes". Seriously!!?? I've never been to a gym that DIDNT have these things. 5) Some of the "friends" of the owners have no problem treating other patrons like crap either. Needless to say this is the worst gym I've ever had the displeasure of visiting. My family will be going to Sonora. Even with the extra gas it's way cheaper, cleaner and a lot more friendly.
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September 2023 by Tami Chesnut
Fun classes and nice people
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June 2023 by Robyn S.
I really only go on Yelp to post positive reviews. I am not someone to just complain because the forum is there to make it easy. I was so incredibly disappointed and disheartened by the way my fiancee and I were treated. I get running a business and am very understanding of the rules businesses put in place. You can see my fiancee's post so I won't rehash. Just wanted to say that kindness goes a long way, and the utter lack of kindness during our interaction has ensured that we will never give a dime to this company.
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May 2023 by Adam K.
My fiancee and I recently moved to the area, and started looking for a good local gym to join. During a spate of bad weather that hit the area, we were left with no hot water, and a need to get our of the house. Figured it was a perfect opportunity to check out a potential gym spot, get in a workout, and hit a hot shower. We called Family 4 Fitness to inquire if they had day passes for sale. Once we explained the situation, the employee on the phone gruffly said "We're not a bath house". Yes, we explained, we didn't think you were. We were just checking on the availability of day passes for that day. Again, even ruder "We aren't a bath house". We once again tried to explain, we understand. But you have day passes listed on your website, are they available? "We aren't a bath house" was all we got. After that interaction, I was left with 2 primary take-aways: 1. We needed to research a different gym in the area that doesn't accept less than poor customer service, employ rude staff, or feel that an interaction like that is acceptable. 2. Family 4 Fitness is running a bath house. No other explanation for such an over-the-top, incongruous response to a simple question. We did find a different local gym, and we love it! Friendly staff, clean facilities, and it's not a bath house.
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May 2023 by Jessika Shuwoy
Such a good vibe here, never been harassed or bothered while working out and the staff is very helpful when helping you get your form right!!
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July 2022 by ELIseo garCIA
Great place to get yourself in good Physical condition, maintaint it and keep it. I love this place.
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February 2022 by Stef Sefried
Our son was treated rudely and in a very unprofession manor more than once. We have been members at different gyms over the years. Never never a complaint or problem. Now we live full time in Arnold (yes LOCAL) we will spread the word that if you have a young adult or HS age athletes, this is NOT THE GYM FOR YOU. Some positive customer service skills are sorely needed. And this is not a fake review.. Please email me and I'd provide my membership number.
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January 2022 by Stephanie S.
Pay attention that no one has reviewed this business in quite some time. New management is rude, and unprofessional. This gym is geared more for an older clientel. If you have young adult or HS athletes, DO NOT JOIN..
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December 2021 by BrianJordan3
Jake F was very helpful with setting up the membership.
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September 2021 by Aretha Verbeck
Family friendly gym with great members.
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May 2021 by king jray
Never been
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April 2021 by Marlen Bernal
Great experience, Clean, after 9pm you have the gym to yourself. Thank u ?
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October 2020 by Robert Beller
Lots of equipment for any workout. Great people and atmosphere too!
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September 2020 by Tarrence Lavell Beene
Not only do I recommend, but I donate to Family 4 Fitness. Any member, or any person who recommends that goes solar, Family 4 Fitness gets a $500 check.
