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December 2025 by Michael Spackman
I tried dropping off a pre-labeled FedEx package. They couldn't figure out how to use their scanner. They told me to come back in 20 minutes because they reset their system or to go to another location.
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October 2025 by Jeff Goodwin
Good prices good selection
Good place to run in quick and grab things
Much cheaper than other locations in the area
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January 2025 by David Maxwell
Non humans answering the phone. Wasted my time.
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April 2023 by Lawrence Brown
Called to pick up a return to seller. Next day pick up.
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January 2022 by Debra Pilchard
I love our guys. He is kind,studious,hard working and honest.
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December 2021 by Nick Morrison
Only FedEx has a problem delivering to my home. Drivers are illiterate, cannot follow instructions given via 9nline through their website, nor written on the front door. I have also had them state they attempted to deliver but no one answered the door, in actuality, they never came to my door (security cameras prove it).
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December 2021 by B. H.
Simply put.. Do not pay for priority shipping if anything as FEDEX is not telling you that they SUSPENDED ALL REFUNDS THROUGH JANUARY!!! Yes that's right..Shipped a package and payed 100 bucks for priority shipping and it's been four days and several lying agents telling me it was out for delivery or no..It's in Memphis or no..It's in a plane..Or ..we don't know where it is.. It's all true and a hot mess yes.. But... To not make refunds available for hard working people who's packages FEDEX does not deliver anywhere near the time payed for is despicable.. 100 bucks down the toilet so basically FEDEX is stealing money for guaranteed deliveries that have times and dates to be delivered that are simply not being honored.. People make mistakes sure but if people are in your store and paying premium rates for international priority shipping which FEDEX has completely screwed up then be honorable and post a sign up saying we do not offer refunds so we can go to ups. But.. To take peoples money for a service you do not provide and deny them access to a refund is criminal. You don't think we'd explore other options if they posted a sign? I sure would as it's like throwing your money away in a bad bet.. It's dishonest,sleazy and underhanded and please let people know as we are out the 100 bucks and the package is knowhere to be found.. The agents where clueless and each had a different status update and all four updates where wrong.. Protect yourself and your packages and hard earned money..
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November 2021 by Dan M.
I had been going here for years parking in the Bonaventure lot below this FedEx. New hire, valet extraordinaire, Ruben has completely ruined this by needlessly complicating the parking process to drop off a prepaid package at this FedEx I can no longer go here. Bring back the old valet.
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November 2021 by Anthony C “Ace54” Linebaugh
Don't use often but when we do we appreciate the timely fashion and safety they use...
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September 2021 by Anthony Linebaugh
Don't use often but when we do we appreciate the timely fashion and safety they use...
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August 2021 by Cindy Santos
Good place to shop
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July 2021 by Rian J.
my overnight pkg took 4 days. it arrived damaged looked like they drove their car over it very snotty customer service rep. NEVER AGAIN!!!!!!!!!!!!!
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May 2021 by Iris B.
This was one of the best fedex's I've ever been to! It was my first time shipping with a client profile, and the staff was so incredibly patient and helpful. Shop was clean and well taken care of. They have a private parking lot so parking is not an issue! So important in La. practically no wait time. This was the best shipping experience I've ever had at a fed ex. Thank you kind staff for all your help! You rule!
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June 2020 by Elle H.
I work in the Westin and went to drop off a package with a pre-paid shipping label. Was told I must be charged a "handling fee" which came out to $17.50 (depends on the size/weight of the box) for the sole reason that they were located inside a hotel. Defeats the purpose of a prepaid label? This is the only FedEx location that charges such a fee, and it's obviously to rip off hotel employees and hotel guests. Save yourself a headache and walk a few blocks down Flower St where there's another FedEx location and no absurd fee or shady business
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September 2019 by Jackie V.
Super rude manager.. didn't want to do a refund on my paper work.. only if the machine has a problem they can ..like seriously wtf. I've got a refund before and this heifer was trippin.. horrible customer service.
