-
April 2023 by lauren cagliaro
Paul is a true artist. His creations are beautiful!!
-
December 2022 by Heather S.
Even with them closing only jewelry store I will go to! Paul is amazing and when he gets his business back up and running I will be in there with repairs and purchasing!!
-
October 2022 by mark hebb
Holly helped us this afternoon with finding an engagement ring and she was wonderful! Gave us all the pros and cons to what we were looking at and made sure we had a full knowledge of what are options were. Very helpful indeed. I will be going back shortly to place my order for sizing and stone selection. Very excited!
-
October 2022 by Ryan Clevenger
Very friendly family, they helped do emergency repair moments before my wedding. Work was flawless!
-
September 2022 by Steve A.
It breaks my heart to write this review. I'm not a regular customer of firewall, however whenever my wife or I are in the market for jewelry we have supported this family run business. I have a 1971 high school class ring that I have not worn in 50 years. I wanted to wear my class ring to my 51st high school reunion this weekend, however the ring was in need of resizing. On July 28th, I brought my ring into Firefall for resizing. The receipt indicated a ready date of August 29, 2022. I went back to Firefall on September 7th to inquire about my ring as I had not been contacted by the business. The sales person informed me that Firefall has been extremely busy and they had not serviced my ring. The staff member stated my ring was on the jeweler's work bench and the ring should be ready the next day. I stressed to the staff member that I needed my ring by September the 14th. The last thing said to me while I was leaving the business was, "We will call you when it's ready". On September 15th, I went Firefall to inquire about my ring as I hadn't received a telephone call. After a short search for my ring the staff member informed me that the jeweler was about to saw into it and that my ring would be ready in 30 minutes. At this point I'm frustrated about not having my ring finished, not being contacted by Firefall that the repair is running late and tired about hearing excuses about how busy they are. Out of frustration I just asked for my ring back....I was done with them. I this point I'm well aware that I was not the perfect customer and vented my frustration (with restraint). To top it off, the jeweler, I believe Paul III, told me to have a good day while I was exiting the business. It saddens me that this business is so busy they have allowed customer service to go awry. Today I had the feeling they just did not care if my ring was a ready or not. They did not care if I needed the ring this weekend and they did not care that there are memories associated with my class ring. Needless to say my class ring is staying home this weekend !
-
July 2022 by Levi Preston
I bought my fiance's ring there, its a beautiful ring and perfect for her. The sales staff was very helpful. Afterwards when it came to sizing they sized it not once but twice, because it felt a little too big after the first sizing, to be the perfect size. They where even able to do it in time for a trip out of town. Everyone there is incredibly nice and knowledgeable. Can't recommend them enough.
-
February 2022 by Cierra Cheatwood
We originally purchased my engagement ring from Firefall with the request to change out the main stone for one from a family ring and they did a fantastic job then. I am really hard on jewelry and ended up losing a diamond from my ring during a project. I took it back to Firefall to have them fix and polish it. It looks brand new! They provide amazing quality jewelry and phenomenal customer service!
-
December 2021 by Christy
I’m so grateful to have found a family owned business that treats their customers like part of their own family! I won’t go anywhere else for my jewelry. From my custom created ring that Paul jr. created in memory of my Dad, to my wedding rings. The quality, service, and care put into every piece will be cherished for generations to come! My trusted Jewlers and friends…
-
November 2021 by Joy Martin
The owners and family members who work at Firefall Jewelers care about each person who walks through the door. They want to know what customers want, and they have the skills and talents to share the vision. They create beautiful jewelry, and build positive relationships.
-
November 2021 by Sophia Karkazis
Paul Coca and the rest of the Coca family at Firewall is amazing!We were looking for the right jeweler and ring for months. Everywhere we went we were seeing the same ole same ole styles and/or coming across very pushy sales people and couldn’t connect with (which was important to us). After our extensive search we had FINALLY found a beautiful and unique setting, but again, was feeling pressured by the sales person.In the meantime…our dear friends have been going to Firefall for years, has stunning custom pieces created by Paul and has also purchased excellent quality non-custom jewelry. They kept telling us how incredible Paul and the rest of the Firefall family is. They highly suggested it was well worth the trip up to Angels Camp.Since we still hadn’t found our jeweler but found the setting we did some research on retail locations. Low and behold, Firefall is one of the few retailers in Northern CA!We then gave Firefall a call and had a great conversation with Paul. He understood what we wanted and actually listened to us! My now fiancé felt this was the right jeweler for us and all the arrows were pointing to Firefall.Mind you, this is all happening during the height of COVID. In that first conversation with Paul, we expressed to him that we have been ultra careful about putting ourselves in a public setting. Not only did he accommodate us prior to store opening so we can feel more comfortable, but did his due diligence prior to meeting him for the first time. He had selected some beautiful center stones that were within the budget range we advised. We firmed up exactly what we wanted for the setting and made some modifications so the ring would be unique to us.When the setting came in Paul emailed us. We scheduled another appointment (again accommodating us so we feel comfortable) to finalize the center stone. This time we were able to view the stones in the setting and had pulled a couple more for us to view. My fiancé and I agreed on our favorite and firmed up the remaining details.The whole experience with Paul and his family was incredible! We have certainly found our lifetime jeweler and couldn’t be more pleased. Paul is talented, professional and down to earth.Needless to say, it’s well worth the drive to Angels Camp from the Bay Area. If you want a great quality, reputable jeweler, regardless of whether you are looking for custom design or not Firefall is the only way to go.
-
September 2021 by Chris “CowboyCree” Henningsen
You literally cannot ask for a better jewelry store!! The staff are absolutely incredible, they made my wife and I feel like family, and truly care about their customers. The products are absolutely second to none. The store itself is incredibly historic, being one of the original banks in Angel's Camp. I literally cannot say anything bad about this business, and I look forward to working with them more in the future!! Highly recommend for ALL your jewelry needs!
-
August 2021 by Nicole Reed
This is a wonderful family business in downtown Angels Camp. My experience with Firefall Jewelers has been absolutely top-notch. My husband and I worked with Paul Sr., who is a master jeweler. He designed two pieces for me that I will enjoy for years to come. He is a true artist and a lovely person. It was a pleasure to do business with him. We look forward to to making more purchases in the future.
-
August 2021 by J C.
I just recently moved to Murphys and wanted to take my wedding set somewhere for a professional cleaning. I was greeted by a friendly young man who did a great job cleaning my rings and turned it around super fast. I previously worked at a small town jeweler for years so I was nervous giving my rings to someone else. I knew I wanted to go to another small town family jeweler that people trust, and I'm so happy I chose Firefall Jewelers. I looked around the store and they had some really beautiful stuff. I will definitely be back! :)
-
June 2021 by Ashley A.
This jeweler is a phenomenal choice, especially if you are looking for a colored stone ring or a non-diamond. We started our ring journey knowing we wanted a peach sapphire but struggled to work with many other jewelers who weren't able to source the stones we were looking for, or could do so only at exorbitant prices. Paul Jr (the gemologist/jeweler we collaborated with) and his family (it's a multi generational family business) love colored stones, and their excitement was/is contagious. We met multiple times to look at stones brought in by the family's contacts. He was not pushy, and really helped us find *the* stone. We also learned a lot about gemology! We were able to flexibly design the setting together, and are so happy with the finished product.
-
June 2021 by Ann Radford
Paul jr was amazing!!! He made my dream of beautiful solitaire diamond earring with jackets come true!!! We live in San Diego, however lived in Calaveras County for 15 yrs. we always went to Firefall Jewelry Shop. We were coming into town for a graduation and wanted to purchase the earrings from Paul. He will always be “ our guy” to go to for jewelry purchases!!