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March 2024 by ken wallace
Second dog, second passing
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March 2024 by Brandon Youngman
I really like the staff and service is great. We have several dogs and cats, some we have to bring more often than we would like and they are accommodating. My only complaint is they keep calling the wrong number when they specifically ask at drop off. I'll drop my dog off and tell them my number and to contact me and they still call my wife.
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March 2024 by T C
The people are very caring and helpful. They take excellent care of our babies ? which is a comfort when they are so stressed about going. They always call to check up on them after treatment, and are happy to answer questions. One star off only because vet care is so expensive.
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December 2023 by Alexandra A
Took time off of work to take my cat in and they called 1 hour before the appointment to cancel. They also don’t have another appointment until next week (so will have to take time off work again). Very unprofessional to only give a hour notice before canceling.
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December 2023 by Julie Jones
They did a chest X-ray, sent to a “specialist” and then told me they couldn’t tell me the results because the vet was a covering vet and I need to see a “regular vet”. Of course that is not included in the grand I paid. My dog is now infested with fleas. He 100% did not have fleas prior, he is my only pet and has not been anywhere else (it has also been about 2-3 weeks since we were there) I do not recommending them.
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December 2023 by Keith Lazaga
Amazing excellent experience, Very friendly Staff and knowledgable Vets and Technicians. Pricing for visitations and RX medicine is reasonable. You guys keep up the good work you do, We appreciate you.
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October 2023 by Teresa Fantasia
If you love your pet, please take them to a knowledgeable veterinarian. Banfield is not up to date on current veterinarian practices. The care they recommend can be extremely harmful to your pets. In addition, they are a huge corporation whose primary purpose is to make a lot of money. They will put profits before the well-being of your beloved pet. Support your local veterinarians and get better care.
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October 2023 by Angie
I absolutely love this Banfield Pet Hospital location!!! The staff are amazing, and the office was very clean. This location was easy to find, and plenty of parking spots were available. My 10 year old male pomeranian was a new patient, and they offered to keep him for a few hours while they drew blood for a blood test and administered his shots. He had a dental infection and was prescribed antibiotics and pain medication. I received a telephone call from the vet personally. The staff called the following day to check on how he was doing and if I had any questions or concerns. This should be a given, but I can not remember the last time a vet actually showed care like this! They only did blood test and prescribed medication but still called to see how he was doing. I highly recommend this Banfield Pet Hospital!
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September 2023 by Danae Burrows
Amazing company. I’ve had two amazing dogs live and pass using their pet insurance and services. ❤️R.I.P. to my two dogs, 12, and 13 years of love and life. Just put my LillyMay GShepheard down due to old age and ever increasing arthritis ?? Thank you Banfield of Antelope off Elverta.
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August 2023 by Cher
Banfield Pet Hospital is the best pet hospital I have ever taken my pets to. I have 2 Boston Terrier's who have been under their care since 2014. They have care plan packages. The one I have for both of my dogs fits my budget and includes a full head to paw exam every 6 months and includes all vaccinations and blood work. The staff is outstanding. They all really care.UDATE: Molly and Buster crossed over the rainbow ? bridge 11/2022.I have another Boston Terrier, her name is Sassy, 2 years old. Below: Buster. Molly Sassy
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July 2023 by Elizabeth Lucero
They have problems returning phone calls when you have paid for wellness plan. My dog is high maintenance, we prepaid and I have called, went into the office regarding her heartworm chewable. She throws it up no matter what I do. Still no phone call.
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June 2023 by Kim Carmona
I droppped by dog off for an appointment and was very satisfied. They treated my boy with a lot of love.
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June 2023 by Eric “Coach” Stills
Wonder Pet Hospital. The staff is excellent, and our 2 dogs are handled with tender loving care, and we appreciate that.The is the best of all of the Banfield Pet Hospital in Sacramento. It's just awesome!
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June 2023 by Tracey
Just sharing my same review from another platform.So after coming here AFTER my 1st and only visit, I'm only here for BUYER BEWARE. To start, I booked an online free 1st exam visit with voucher at this location, which originally it was booked out about 2 weeks. A few days later on a Friday they called me to inform of a cancelation so I agreed to bring my kitten in for the 1st exam. I was already in HIGH disagreement with their kitten care plan as I used to be a member back in 2006 when I had a puppy and it was $20/mo.I get there and it's completely empty. Then someone comes walking out from the back and gets me checked in. Seemed off to me but hey, it's a free visit so the value I'm thinking is due to that reason. Times have DEFINITELY changed. I felt like I was Western Dental. Anyways... they call us back and we wait about 5 minutes. Then in comes the assistant with the scale to weigh him but I had to initiate everything. No instruction for the pet parent whatsoever . Then the vet comes in. Omg.. I felt like I was in the room with someone who was "winging" it with ABSOLUTELY NO bedside manner AT ALL. I had to remind them to make sure they were cutting all nails, and it almost looked like it was their first time accomplishing the task. I left waaaay more exhausted than when I first arrived.I will not be visiting Banfield locations anytime in the future.They also DID NOT clip all the nails..dewclaws were missed after being reminded. Go at your own risk. Omggg...And PLEASE NO, i DO NOT WANT TO CONTACT YOUR TEAM IN RESPONSE TO MY VISIT.
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June 2023 by Liz G
Everyone is very attentive and kind, brought my 10 weeks kitten for checkup, prices is ok too
