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July 2025 by Jessica Castillo
Been a regular with them and they do a pretty good job about letting me know what needs to be done and give me deals or let me know about promotions that help me save money on work being done for my cars.
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July 2025 by Steven Reyes
Great service and great customer service.
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July 2025 by Dewayne Burse, Jr
Horrible service dropped off a tire to have plugged/patched when they opened @ 9am. They said two hours which took all day until I had to call for them to say it’s none repairable. A simple check that’s a 20 minute diagnostic could’ve prevented bad service. Don’t take you vehicles to this company for any services. 🤬👎👎👎👎👎
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June 2025 by Kevin Eccleston
Sho and Sultan are the best! Highly recommend Firestone.
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June 2025 by Carlos Diaz
Very happy with the service,Jake did a great job
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June 2025 by Kellie Saechao
I visited the shop to get new tires, and I was fortunate to receive assistance from the store manager, Shohil. He took the time to thoroughly explain the options available and guided me through the process with great patience. His expertise and willingness to answer all of my questions were incredibly helpful, making the experience much smoother and more enjoyable.
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June 2025 by Daniel
I came in to this store in Antelope to get four brand new tires, and Shohil gives me the knowledge bout tires. He recommended which types of tires would go good for my truck. Also, he gives me discounts for the 4 tires plus lifetime warranty for alignment. I would recommend this shop to my colleagues, friends, and families.
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June 2025 by Cindy Nguyen
I came in for an oil change, and they did an excellent job, I would recommend this location to my family and friends. Shohil took his time to explain the process to me in details the different motor oils to put inside my vehicle and what works best. I appreciate the knowledge and understanding of his work. A+++
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June 2025 by Kristina Irani
I’ve been a regular customer at this Firestone location for some time now, and I can’t speak highly enough about the service I receive here. The staff consistently provides outstanding customer service, but I have to give special recognition to Shohil, the manager, who truly goes above and beyond.
What sets this location apart is Shohil’s approach to repairs and maintenance. He takes the time to thoroughly explain what work is actually needed versus what can wait, which I really appreciate as someone who wants to make informed decisions about my vehicle. His honesty and transparency have saved me money on unnecessary repairs while ensuring my car stays safe and reliable.
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August 2024 by emro
I've been a customer for over 5yrs so I'm not pleased
It all started by making an appointment on Friday for a Sunday 9:00amappointment. My appointment was approved. Dropped off my keys and car on Saturday for the 9am Sunday appointment.
I received a call from the Lead on Sunday roughly around 12:15pm, he didn't sound like he knew what was going on. He kept back tracking statements and sounded unsure of what was being explained. I had a hard time understanding the process over the phone. I got frustrated and said please just fix the brakes and front tires please. Then he said he's not sure if it will be done by E.O.B. so I said my appointment was @ 9am and I need my car to go to work on Monday. He said we'll see what we can do.
At 4:15pm I called to check on my car and I was told that it was still being worked on. I said you guys close @ 5pm. Fearing that they would close before my car was ready I got a ride to the shop around 4:25ish and my vehicle was not ready untill 5:30pm.....
Before I left I noticed the emergency break was still pulled very high and I asked the tech to check it. He was adamant that it didn't need ro be tighten. As I'm driving home my car does not stop as if it has new brakes and front tires.
My car is a manual and I have inclined driveway so I always use my emergency brake and first gear for extra brake. As soon as I pressed on the clutch with my emergency ENGAGED my car slid down the driveway. My e brake needed to be tighten and it wasn't. I feel that the job was inadequate and rushed and an unacceptable time frame for a 9am appointment.
Why scedule and approve the appointment if
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August 2024 by Grace Farnese
Great help. Very good employees.
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July 2024 by Kaede Baker
I've been bringing my car here the past few times I've needed an oil change. Haven't had an issue with the oil changes, but I don't really trust them anymore. I've paid for the $10 inspections multiple times, but haven't really allowed them to work on my car since it's a bit suspicious. This past time, they found over $1000 in recommended repairs and maintenance. I didn't trust this, so I took it to a mechanic I trust. Most of the services weren't necessary. For instance, they wanted $140 for a fuel system cleaning and you can actually buy the cleaner and do it yourself quite simply. My brake and coolant fluids were also fine, unlike what they had suggested. This is downright disappointing...
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July 2024 by Josh Buck
You guy's do great work and the customer service is great
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July 2024 by LouAnn Zenoff Melgar
Nice to have a local Firestone and shop we can trust, great service. They always take care of us.
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July 2024 by Andre Leamons
Good service, helpful suggestions.
