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October 2023 by Linda O.
This is by far the most shady and disrespectful Walmart I've ever been in. They have everything locked behind the glass. Even a $6 dollar pack of socks. Takes about 15 minutes to get someone over to open it, then your treated like a criminal and aren't aloud to carry your own stuff in your basket. They take it to self checkout and you have to wait in a huge line that goes all the way around the store. The employees are rude and lazy. The food is out of code and rotten produce. I would give NO STAR if I could. This place is just plain nasty. I will not be giving them another penny of my hard earned money. Screw you walmart on antelope road. You've ripped me off and wasted my time for the last time. Go 5 miles more to a better place to shop . Save your self and don't shop here!!!
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August 2023 by Edel V.
Thank you to all who helped us on Aug 10. I blocked out for a minute my husband and the lady was holding me and can't can't carry and the man helped them and I was able to revived. Management and owner your Walmart saved me and now alive. The Indian lady asked you wanna us to call urgent care. I said no and went to Kaiser. So blessed no fractured . It's a lifetime I owed you guys. Walmart is our favorite store.
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August 2023 by Katie B.
I had the worst customer service experience in my life. My fiancee and I went to auto store part of WALMART to get new tires for his cars before we go on our trip to Vegas. We first sit in the office and wait over an hour. The cashier left her post for 45 minutes she was no where in sight . So when she returns she was so rude and unprofessional and yelling at my fiancee and telling him to ask the mechanic does he have time to change his tires. When we met the mechanic he was extremely upset and in a bad mood. He asked my fiancee. Don't come into the shop it's like walking inside of someone 's house. He rudely tells him he doesn't have time to change two tires. I will never go to this WALMART again.
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July 2023 by Salina G.
This isn't necessarily directed to Walmart the actual store, but walmart.com. I have been a member for over two years. I have spent thousands of dollars and I cannot believe the refund policy and the way they treat customers regarding delayed items that are supposed to be delivered. you pay for the item then says delayed and you never get your item and you never get your money back. Even when you call corporate it's bullshit. Then you go in store, to do a return with a receipt and the cashier is so rude because they act like it's their money or some thing to the point where you want to reach across the counter and do something very very bad. Lol
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July 2023 by Jennifer F.
Worst customer service ever employees act as if you're money doesn't help pay their wages and don't ask to speak the head manger because he's never available
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June 2023 by Brianna S.
I'd give 0 if I could, this Walmart is always chaotic, there's never anyone available to help you, if you call the store literally NO ONE picks up the phone. I get groceries delivered for my mom from this store, and not once but TWICE they have messed up the order, idk if it has to do with Walmart themselves or the 3rd party delivering people, but they straight up gave my moms order to some random person and took a picture of them for the app. I had to completely reorder everything that wasn't even going to be delivered until the next day. Then today, I only order 4 items to my moms house, they only delivered 3. At this point might as well get it myself (which defeats the purpose, because I don't live close to my mom). I'd go to any other Walmart than this one if I were you.
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June 2023 by Margaret C.
This used to be a really nice store. Place has been rundown, customer service needs improvement.
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June 2023 by Lisa S.
The grocery pick up area is so slow. Most of the workers are rude. When they first opened it was nice and convenient.
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April 2023 by Jessica O.
Wow! This needs to be shut down. Not sure if it's the area or the customers it draws to but not a good feeling here. I'd rather drive to a nicer location.
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March 2023 by Deb S.
this is the worst Walmart I've ever been in. Do you need to call the front desk? They will not answer . I purchased. A Roku I asked is there any other part I need to install it and the girl said no everything is in it. I get home I had someone come over to install it for me and it did not have a USB outlet plug. it would have been so simple to buy one at that time. Now I'm home and had someone come over and they need to leave and I need to go pick it up and do it another time. Very frustrating.
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March 2023 by Nicole B.
Absolutely the worst experience I've ever encountered. I will never order or shop again at Walmart. Customer service is non existent, staff is outsourced, difficult to understand, not helpful, very rude, will not answer questions and blatantly lie to pawn you off to other staff. Not an Amazon lover but they'll have my business from now on. Walmart will fail with this type of service and I won't shed a single tear.
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January 2023 by Melissa D.
I strongly suggest you visit a different Walmart store besides this one. They don't answer the call buttons ever. Many employees will pass you up stating they don't have the correct keys to open the cabinets that you need (it's stupid they lock up everything now, for no one to have keys). They don't offer to call for help. The service is just terrible. I over heard a group of employees all begging each other to go help out a customer because none of them wanted to do it. I know Walmart doesn't have the best reputation but this is hands down the worst location I have ever personally visited. Again, if you're able to make the drive to another location, do it especially if you need something that is locked away you will NEVER get it at this location.
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September 2022 by Fayw W.
Prices are going up, but the quality is going down! Never seen produce so bad. All of their cuties have spots on them.
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May 2022 by Vicky P.
Where are the cashiers?????? That is the biggest mistake Walmart has made. Cashiers help us with the merchandise, paying for it is enough to think about and now we have to scan every item, were not cashier's!!!!!!!!! Please put them back, we all won't be standing in these long lines your creating by making us do our own checkout. In our population of the older generation how dare you do this to them, they can't understand technical check out. Please get your cashier s back, leave a few lines for self checkout. We need HUMANS as cashiers. Who thought ofIs this stupid inconsiderate inconvenience to all who have to wait. Where is your compassion?, not about money Walmart, bring back the human part of what makes Walmart successful. I miss seeing my cashier's, especially the garden department ladies. You never knew how much your kindness kept me going. I thank you all, I miss seeing you. I hope Walmart gets it together and puts every human back as our cashier. I'm wondering if I'm the only one feeling this way, I hope all who do please say something, this is our gift, to be able to say and support them. I love Walmart but self checkout is *********. Please change it. Otherwise you'll see people walk in and walk out because of your lines. Waiting long lines. People get line rage. Thank you all the cashier s out there. Stay strong! We appreciate you!!!
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May 2021 by Macy X.
Got there at 10pm and a cart guy says they were closed? Their website said 11pm. Lies. Negative 1 star. No wonder why they have a low rating at their store. Booo. Sucks. Don't go here