GameStop is a clean and organized store. Staff can be incredibly wonderful, hilarious, and personal, making a customer's day. They are nice, answer questions quickly and with respect, and try to help explain things. While sometimes inventory lacks special items and vibes may not be the friendliest, the experience is decent and normal. Customers report a good time chatting and feel helped, leading them to give the location another try.
I came in for a trade-in and new console purchase. AJ walked me through the process and when we encountered a weird issue with my account took the time to call corporate and get my issue resolved. They took the time to escalate it and saved me so much time and frustration on my own.
August 2026
GameStop is crazy overpriced but their customer service is amazing. Will always support a shop that treats me like I belong in their store.
May 2026
I was shopping around at my local game stop, the employee I think her name was Allison was extremely helpful and knowledgeable. Honestly she is an exemplar of Customer Service she went above and beyond to help me find the right game. 10/10 will only shop here again if Allison is working.
