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January 2023 by Bonnie L.
I did not go 2the Concord Midas facility because I was told, over the phone, that an electric power gear was only warranted 4 3mos &I had gotten mine installed a yr, ago. I really think it's the gear box that I bought because both door switches r inoperable.I'm looking 4another vehicle 2buy. Thank u...
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January 2022 by David B.
The supervisor wanted me to drive my truck up on the lift unit and they wanted to take a picture underneath of the muffler that already existed. I was going to get out of the truck they said stay in the truck they begin to lift me up and they did not even set the blocks on the lift to keep my truck from rolling off. First of all insurance companies don't want people to walk into the work area to begin with, let alone do a dangerous thing like that list me all the way up take a picture then let me down.
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October 2021 by QUEEN Victoria
i had a wonderful experience at this shop.. they came highly recommended.. and i understand why?.both the father and sun was very patient with me as i was confused and had lots of questions.. I truly appreciate them and wud definitely go bk and refer them..
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July 2021 by Gina DeBusk
BEWARE OF THIS PLACE!!!! RUDE AND SNEAKY!Saw the advertisement for the $24.99 road package and scheduled an appointment for 2 of my cars. Scott was the one who scheduled the appointment and I told him at the time of scheduling what kind of cars I had. I confirmed with him the price would be 24.99 plus tax and disposal fees and he said yes. Fast forward to day of the appointment for 1st car. My 16 year old daughter goes in to get the oil changed and they tell her $83.31. She calls me and they said that the oil change special was not for synthetic oil, which my car took. I then called the store directly and spoke to Scott. I told him that when I called to schedule the appointment and confirmed the pricing, he should have told me that it was not valid on the cars I was scheduling. He then barks "Well what do you want me to do?! What do you want?! The car is up on the rack already drained." I said, "Put the conventional in it." He then yells to someone else, "hey we're putting conventional in that one." I told him thank you and was in the middle of saying that we would do the same for my other car when he hung up on me. The MANAGER HUNG UP ON ME. At no point did I yell, curse, call names, anything. He was most unprofessional. I called back immediately and spoke to him again. I told him I did not appreciate being hung up on and I wanted the general manager's name and phone number. He wouldn't give it to me, said for me to call the 800 number. I said thank you and we hung up. I called corporate immediately. They said they'd have someone contact me within 3 days. Two weeks later, I call again. Same thing. A week later the regional manager, located in Los Angeles, calls me to offer a free oil change at any Midas. I refuse, saying I want a full refund at this point. He says that Antioch Midas is a franchise and they are currently closed down. That he would have to call the franchise owner to get my refund. Says he'll call me back the next day. That was June 23 and today is July 8. Next step is BBB.
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June 2021 by Theresa Beard
Good service.
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June 2021 by Daniel Caldwell
This location out of so many is one that does not have or honor the online price of the 19.99$ oil change they wanted 39$ for a 2002 hyundai so i just opted to do it my self . Had enough space this time so i Thought my fiance how to do it as well next time she said she can try herself .
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May 2021 by Betty Jean Sequin
Scott is amazing. He has alot of knowledge and his customer service is excellent!!
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April 2021 by RICO RAY
Well i needed a oil change and a good one for the price i paid out the door for that oil its done jub
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March 2021 by John Cook
Well run business. Great service
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March 2021 by AR Stokes
Mr./Uncle Scottie is super sweet and to the point. If you don't want to feel like you've been had, then go here! Great job and Great advice.
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March 2021 by RANDY BECK
I asked if they did a particular service. The person didn't know. He took my number but didn't bother to call back.
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November 2020 by QUEEN OLAIYA
i had a wonderful experience at this shop.. they came highly recommended.. and i understand why?.both the father and sun was very patient with me as i was confused and had lots of questions.. I truly appreciate them and wud definitely go bk and refer them..
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November 2020 by Lamont Pittman
Don't have a exhaust person that can do exhaust work and the guy that said he can do patch work just named a price to put a few bucks in his pocket but couldn't tell me if the patch work would even last. Customer service is bad I wouldn't go here for nothing.
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November 2020 by Mike P.
I had them do an oil change and now I have a leak. I've NEVER had any leaks from my Toyota, my spotless driveway will attest to that. If they can't perform the most basic service, I wonder what a big job would bring about...
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November 2020 by James Beldin
Scott was very professional. My oil change was taken care of quickly and efficiently. He also checked tires and brakes. Good job!
