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November 2023 by Cindy Brumfield
Napa is always a go to
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September 2023 by cindy patterson
amazing service, bought a new battery the kind staff put it in!!! service with a smile
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July 2023 by Sandra F.
I needed a new battery Bryce was super nice and helped me immediately. I asked if they could install it, and they let me know that the Auto Center could do it the next day (it was late afternoon). Bryce gave me the phone number and name of the receptionist, Erica. I called Erica for an early appointment, she accommodated my need to make another appointment. They took care of my batter installation without any time at all. Erica also let me know that there was a credit of $18.00 I could receive if I went to back to the store. I did that and Luis was very nice and helpful with this. I was very pleased with the service of the store and auto center, their customer and mechanical services were amazing! Overall, I would readily recommend NAPA Auto if you need any help with your car.
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July 2023 by Shawnte Lawson
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July 2023 by Mark Romero
was able to get a battery for my wife's car ?
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March 2023 by Eli K.
Sold me a bad water sensor and refused to give me a refund. My old sensor wasn't even bad just had a broken connector tab. Put the old one back in working fine. They stole $80 from me.
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November 2022 by Juan Avila
Nice looking store, excellent variety of parts and accessories in stock.
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November 2022 by Against Tyranny
Because mr jose was limd and worled veey hard to assist looking ip part tho werent able to find it i really appreciate his hard work
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November 2022 by Allen Greenway
Very polite and helpful. I'm handicapped, two young men carried out my order and another opened the door. Haven't had that much help in a while. Thank you.
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September 2022 by Donnis M.
I ordered some oil drain plug washers for my Infiniti a while back. I was told they were $.30 each. I get there and some honky dude asks for $5.00 for 3. I guess he makes his on prices. I'll stick to Amazon and away from the poor side of Antioch smh!
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June 2022 by Tee T.
I have no issues with the store side of Napa. My issue is with Napa mechanic shop. The store recommended their service so I decided to give it a shot. I went by the shop on a Saturday, I advised them what was needed since I already had the inspection/diagnostic done at a muffler repair shop, we made an appt for Wednesday at 9am (my day off). I dropped the car off at 9am, I called at 3pm for an ETA, the receptionist advised the part needed wont be delivered until little after 4pm and they wont be able to get to my car until the next day. I was HOT! Why schedule an appt for 9am just for it to sit all day? They knew what part was needed when I made the appt, so why not have the part there by the appt date. I advised her that's ok, don't touch my car, cancel the part I was on my way to pick it up. Long story short, took my car to another shop, the next day, not only was it fixed the same day but the price was $100 cheaper!
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April 2022 by Sam Han
This location has a very friendly staff that knows a lot about automotive parts. If you need your car fixed these people will not rip you off.
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March 2022 by Erika Villasenor
They help me great service
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November 2021 by Joseph P.
I came to this Business as I needed an oil and filter change. I walked out feeling somewhat baffled. Looked over the charges on my invoice to see I had to pay for shop rags and Mechanics gloves. These two items are expenses that running a business should be absorbed by business and not pushed onto the consumer as being nickeled and dimmed for services rendered. That takes two stars off. Now for the actual services and wait. I walked in on a busy Saturday without an appointment and was taken care of promptly. Was initially told it would be four hrs which I understood without an appointment. Erika was able to get me in and finished just over an hour wait. I would recommend this place as a last minute nowhere else option as feeling pinched for Pennie's is a sour taste in the automotive repair industry. I just wished I asked for the used gloves and shop rags before I left as those items are what I paid for and never actually received.
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October 2021 by Ken P.
Super fast and efficient. Fair pricing and clean waiting area. Would definitely recommend!
