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September 2023 by DREADS BAILEY
Great customer service Shadow effect 2 hours to fix the phone fixed it in 40 minutes
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July 2023 by Vj Dumpa
bought a ps4 controller and it’s malfunctioning and fake
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December 2022 by Nicole M.
WARNING TO WOMEN!!! if I could give negative stars I f****** would. If you are a woman don't go in there alone. The men working behind the counter are creeped and cannot be trusted. these people do not deserve you business and I'd you decide to go based on what I know the work won't even be good.
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December 2022 by Cindy D.
I bought a Samsung S22+ case for my new phone on 12/4. Went home to put it on and it was broken. Went today 12/5 to return it and woman says she didn't sell it to me. A man was there yesterday Blamed me for breaking the case and refused to give me a refund. DO NOY BUY FROM THIS PLACE THEY ARE RUFE AND SCAM ARTISTS.
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October 2022 by Soany Lopes
Real nice people a lot of cell's phones.
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June 2022 by Mohammed Khan
Positive: Professionalism, Quality, Responsiveness, ValueI have had them replace my screen twice now. Their prices are reasonable and their service is excellent. Definitely recommend for any phone repair needs
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May 2022 by marc zarate
Brought my patients iPhone 8 to have it repaired for 80 bucks and they did a horrible job as the screen wasn't fully glued on and the screen didnt work fully along with the home button and at it took them forever to do it. Took it to some other place and he repaired it nicely within 20ish mins and he questioned why there was missing screws when repairing it.
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May 2022 by Stephen Shaffer
I went in here to see if they could pull a broken audio Jack cord that was stuck in my cell phone... I went to so many places and they could not fix it said and this guy did it!! Amazing! Very thankful!
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March 2022 by Mo Saleh
Super creepy vibe I was selling an iPhone online and a person who appeared as a attractive young female told me she wanted to buy it and said meet me at Smart tech I thought that was weird but I drove to mall and I ask her if she could walk to 24 hour fitness she refused. I get over there and the front door the owner of Smart tech casually ask me how I was doing and said what you got there iphone can I see it. I immediately knew it felt like I was in the movie Hostel. Then he says Hey I want to buy this phone follow me to my store inside. I said no I can't it's for someone he just walks in the store with my phone and says let me test it out and I'll give you cash I said no give me my phone back this is super creepy. Then he still takes out the Sim card puts in his and makes a phone call and says I'll give you $100 I said no give me my phone or I'll call police he was just behind the counter with smug on his face says ok fine here. I left out there so fast.
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December 2021 by Rosio F.
My so went to get his screen fix ....the didn't call we had to go after a week of waiting.....then they were going to replace the phone and again we waited for a week before we went in for them to replace it with a glued together phone that's still don't work..... at least his other phone work with sire ....and I still can't get ahold of anyone who can help....
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November 2021 by Dave K.
This in response to the response from Ali. Sorry to hear you weren't around, unfortunately your team failed you and next time you're gone, you should consider turning customers away rather than providing bad experiences. Below is a link to my review of Future Wireless...a kiosk located on the first floor of the mall, located on the Best Buy/Movie theater wing. You'll even see photos I posted of the individual YOUR team hired to work on my phone along with the kiosk that reads Future Wireless at the top. This transaction wasted 2 to 3 hours of my time and I left with a phone that didn't work...(which previously had worked) Luckily I went upstairs to Solano Phone Repair and they efficiently helped me solve any and all problems professionally.
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September 2021 by Jenifer C.
Went in for a screen protector and walked out really irritated. Really bad customer service and would not recommend.
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August 2021 by bonnie mann
Very uninformed employees. Not eager to help at all.
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August 2021 by Bethany Collins
It is absolutely unfair and unethical for them to continue business in this manner. We took a very expensive phone to them, trusting them for their professionalism expecting them to repair the cracked screen. A mistake was made and the device was damaged and destroyed and they should be held responsible for their mistake. We are now still out the remaining value of an $1100 phone as well as $380 the amount paid directly to them to repair the screen on the phone.
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August 2021 by Bethany C.
It is absolutely unfair and unethical for them to continue business in this manner. We took a very expensive phone to them, trusting them for their professionalism expecting them to repair the cracked screen. A mistake was made and the device was damaged and destroyed and they should be held responsible for their mistake. We are now still out the remaining value of our $1100 phone as well as $380 the amount paid directly to Smart tech to repair the screen on the phone. They advertise "satisfaction guaranteed" and "trained professionals" however want to take no responsibility or liability for damage that they cause.
