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March 2024 by SP F.
I've been to this location many times to buy my supplements and protein powder and everyone is helpful for the most part. They always know where to show me where a certain product is at. It would be nice if the employees provide assistance or feed back on a product but that just my personal preference. Never encountered bad experience here.
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March 2024 by Kyle J.
This Vitamin Shoppe is terrible. Im not sure if its the manager (Bigger guy who is always sitting on the computer doing absolutely nothing) or if the employee's are just burnt out from dealing with him but he seems to piss off everyone in the store. I am a loyal VS customer and have been for years and will continue to be one but I will drive out of my way to go to another store just because of the terrible customer service and lack of professionalism this store seems to always have when I go in. Other than that, great prices and deals all the time. I would suggest if you need to go here to order online so you can get in and out with little to no interaction from that dude.
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February 2024 by Pedro P.
For starters the cashier couldn't scan my case of drinks. He said I was paying for each one individually even though it was a case and no discount for buying the case. Which is fine, I asked if I can return the rest of the bottle if I didn't like it he said no. So I asked to return it incase I didn't like the flavor. He assumed I was paying with card and was grunting because he had to redo the transaction because I had cash. He could of asked first. I even bought a separate can to try out so I didn't have to return the case of drinks so he didn't have to do the return and still acted like a baby because he had to ring me up and grunted again because I was paying cash and not card.
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September 2023 by Brad Burch
Great people. A fun atmosphere.Knowledgeable sales lady.
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July 2023 by C.E. B.
Great price straight stuff stay healthy with somebody in Shop. Very patient good experience like going there today take the time and help with my stuff you need.
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May 2023 by Google user
I went to the Vitamin shoppe on a Friday after, and I swear they had the nicest lady there. Her name is Michelle, she was very helpful and amazing customer service. I would definitely come back any day, amazing employee Michelle and very clean establishment.
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April 2023 by Eduardo Alejandre
I went to the Vitamin shoppe on a Friday after, and I swear they had the nicest lady there. Her name is Michelle, she was very helpful and amazing customer service. I would definitely come back any day, amazing employee Michelle and very clean establishment.
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April 2023 by James M.
I went to the Vitamin shoppe on a Friday after, and I swear they had the nicest lady there. Her name is Michelle, she was very helpful and amazing customer service. I would definitely come back any day, amazing employee Michelle and very clean establishment.
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February 2023 by Blu F.
Not bad products
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January 2023 by Michael C.
Store very clean and organized and the staff are welcoming and pleased to help you.Vitamin Shoppe has a great selection and everything is pretty much always in stock.
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November 2022 by Guy W.
The owner and assistant manager always take care of me here since I shop here so often. I always have a great experience they always recommend me great products when I want to change up my usual brands that I take for the gym. Plus the store always well stocked and has variety to choose from. They have me as a loyal customer and they treat me like it as well.
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August 2022 by Maureen A.
EXCELLENT customer service. I was looking for digestion support. The nice guy helped me with great info about products. I will definitely be back.
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July 2022 by Seth Johnson
Very friendly staff,and courteousA big help .
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May 2022 by Kriti K.
We purchased protein powder and pre-workout yesterday at the Dublin location. Called the store on lone tree to help with 20% off coupon that couldn't be applied. Manager at the store called us liars and refused to help us. He also stated that we could not return a different store's purchase at their location. WRONG!!! AGAINST WHAT THE WEBSITE SAYS! Went to the store after calling corporate and the store still refused to complete the adjustment for us and when we asked them to return and repurchase we were told the coupon would not apply to our purchase. I was able to apply the coupon online with no issue so I returned the product in store and repurchased online and grabbed it right back from the cashier. TRAIN YOUR EMPLOYEES!!! BE NICE to your clients!
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February 2022 by Melissa B.
I purchased Sovereign Silver twice from Amazon and both times the bottles arrived broken, so I decided to buy it from the Vitamin Shoppe. Every time I've gone to that store, I've been made to feel unwelcome. Today was no different. As soon as I walked in, an employee asked me if I needed help. I said I didn't but she glued herself to my side and followed me to the silver. Normally, I would browse a bit before checking out, but I could tell she wanted me to leave. I was glad to.
