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October 2023 by Elois O.
Have my headlight put in, oil change, and tire rotation. I was charged $95 for the headlight which included installation. It wasn't done right the first time. So I took it back on 10/28 when their senior mechanic would be there. The appointment was for 7AM. I get there the mechanic is not there (running late, so I'm told). I ask for my money back. The Manager does NOT know how to refund my money. So he suggests I come back at 8AM. Someone will be there that can help me. I have been going there for at least 10-15 years. There has been a slow decline in the service and the attitudes of the workers. I AM NEVER GOING BACK THERE FOR ANYTHING! Such a good shop for so long. Now just a mess!!
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October 2023 by Eric Berry
I go here because I get discounts with CarAdvise (I’m an Uber driver) the staff always has issues with figuring out how to use the system correctly to charge me. (I’ve been here 6 times Or better an every time they have issues) first time I’ve had a visit with no issues with car advise ….now I’m complaining about the time it takes for a simple oil change.I was scheduled for Friday evening at 5pm. The employee “called me” and said it went straight to voicemail (which was a lie, I saw it ring twice then he hung up, voicemail inbox not full) so I’m not sure why he didn’t leave a voicemail to explain my appointment was cancelled and I have to come back next day. I get all the way down there just to get turned away….Perry knew how upsetting that was for me to drive down there (in a hurry I might add) just to get turned away. I had plans today not sit in your shop for over an hour!!!!! It’s been 1.5 hrs and counting for an oil changeThey said they would give me a discount (but the store manager said he could not adjust the prices on CarAdvise, so I’m not sure where my discount actually went) but I was smart enough to barter with him and ask him to do a free tire rotation because of the mixup, and he agreedStill getting a 2 star for sloooooow service and just plain sucking for having MONTHS to figure out car advise and still have issuesI was seriously told to come back the next day because the staff member it was not sure how to use the CarAdvise software and only one or two people know how to use it at this locationWhat a joke
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October 2023 by Kristin R.
This review is overdue. I was driving on Highway 4 about 18 miles from home on a Sunday afternoon when suddenly my car said one of my tires was at 1 psi. I pulled off the freeway and, not knowing the area, turned left and found a gas station. The tire blew the air as fast as it went in. I called (3 times) to walk through what to do. If I didn't go, I would have had to call a flatbed tow truck. I drove my car over super slowly and explained I had called. They were going to close in about 25 minutes. They got the tire changed in 10 minutes and I was on my way. I'm so appreciative that they were able to walk me through my panic and provide such quick service!
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September 2023 by DANNY SINFRONTERAZ
Excellent service! I went in on a Sunday afternoon for an oil change. John Moore took in my order and within the hour, Jose had already serviced my vehicle.John went over the details from the courtesy check afterwards. I will be back for further maintenance.
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September 2023 by Lorie Brown
I didn't go because they couldn't do the job no experience with replacing electrical windows
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September 2023 by Building Maintenance Solutions Inc
Excellent service I highly recommend this shop.
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April 2023 by Jay Judah
I came here as soon as they opened. First customer. The rep said he has to order my tire. Cool no problem. He says the truck won’t be here till the afternoon. Again, no problem. I called around 2:30 pm and they say my tire is there and they’re going to work on it. Great. 2 WHOLE HOURS GO BY. Still no call. I walked to the shop and the say, hey we’re working on it now. My issue is, If I’m the first customer, I should be priority. Don’t tell me it’s going to take an hour when in fact it took more than 2. Bad business.
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April 2023 by Big Tim
Had to get a wheel alignment done to “thehulk" great fast service reasonable price
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April 2023 by Coyote Gaxiola
These guys are always awesome and go above and beyond for their customers.
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April 2023 by Thumper Y.
Very good and quick serviceI go to the to have cars I drive To be inspected and they get to the bottom of any issue if their is ons
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February 2023 by Valeria V.
Well my car had some problems with sensors and I guess I it was time to change them after 11 years, so I went there , then I had to go back and waste my time there 3 more times, the problem wasn't fixed right away , I had go back and go back Finally the last time I went they fixed it, but still the prices are high Then in a month I had another problem , a hoses of my car were leaking and I went there thought they would fix it , when I got the , the man told me "oh we don't have time, we are busy" although almost all his coworkers were eating and talking with each other it wasn't even a lunch time, so he recommended me to go the Roesbery auto repair shop, which I'm glad because they do a better job and the prices are way fair than here
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October 2022 by AJ
I really try to love this place but their charges r outrageous! They say they charge $185. an hour, SO, if the job is one hour and six minutes how the hell do they come up with $800.+?If the part cost $194. and the job takes one hour & six minutes at $185. and hour I come up with $379. + maybe $15. tops for the six min. plus tax I would say maybe a total of around $450. Cuz at the end of the day, let's get real, one and one is two,? and NOT- $800.! BUT THEY'RE NOT BY THEMSELVES, BECAUSE TOYOTA, and EVERYBODY else does the same . It's just plain ridiculous and outrageous, JUST CRAZY, but like I said one and one do not equal $1,200, $800 or $450 one and one is two! I don't know but mechanics will crook you in a minute and tell you s*** that ain't even true, and say that they performed a service when they didn't, thinking somebody don't know nothin, think again. ?
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October 2022 by Manpreet Singh
These guys are great they can fix anything
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August 2022 by Michael Corrales
I really do like taking my car here and have been for years. They are straight to the point, hear and understand what I want to have done to my car and they do their best to get me in and out. Also almost everyone that I have interacted with working the front counter has been friendly, knowledgeable and respectful of your time.
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August 2022 by j p
Good especially since they offer 6 months no interest.