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November 2023 by Leonard Martinez
We went there figuring on paying $79.95 including the exam. They supposedly needed to dilate my wife's eyes and what else. Ended up costing almost $300 and it would have been more if I hadn't refused some of their sales ractics
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November 2023 by Alicia H.
I called this morning and explained my Dad's glasses were not purchased at the location but the nose pad had broken off and asked if they could repair them on a walk in basis. Friendly staff yes come on in and we will see if we have the correct part to fix them. We went to the location. They replaced the broken nose pad at no cost, saving us a trip down the hill to my Dad's optometrist for a repair. Great Customer service and a quick repair. Highly recommend America's Best Contacts and Eyeglasses.
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October 2023 by Lori branch
Highly recommend!! Everyone is extremely friendly and knowledgable. Daniel and Maritza were amazing as was Dr Adams. I am almost blind, so finding a great eye doctor and staff is so important. Prices rocked too.
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October 2023 by Angelica Dionne
Super quick service and same day appointment. They have a super cute selection of Coach, Michael Kors, Guess and Ray Bans brand among others. They also accepted my FSP account through my husbands work so I paid nothing for $650 glasses and lenses. I was in and out. I’ve been using Americas best for the past 4 years and will continue to do so. I did go to target optical last year and they completely messed up my contact prescription because the lady was too busy chatting it up with her customer friend and I got contacts with the same script in each eye. Never again.
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September 2023 by xochilt hernandez
I loved the friendly atmosphere. Dr. Adam is supper nice. My daughter and I were helped by Daniel and Saray today. They were professional, patient and allowed us to be our silly selves. If ur new in the high desert or just looking for a new spot I highly recommend you check them out. It was a very pleasant experience and a right fit for us.
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August 2023 by Elda Surjani
Saraey is very expert and nice helping me choose my glasses.She is very patience too .
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August 2023 by Monique G.
Had a really great in store experience in june and they said they would need to order my contacts and it would take 2 months to get them. bummer but not that big of a deal. fast forward to august and i havent heard anything so I call to check in. no contacts in yet! call back in a couple weeks. I call back today and they say they threw them out YESTERDAY because they can only hold them for 45 days and ill need to make a whole new appointment. they didnt have them the beginning of the month yet yesterday marked the 45th day they were in.i thought maybe i was going crazy so i checked my call logs and sure enough the only time their number is in my phone is when i called them in june to make the original appointment and to cancel my follow up on july 26th (because i still didnt have the other contacts)and lastly when i called them this month to see if they had them. I think if youre able to see its "been 45 days" and toss them, you can take 5 minutes to call and let me know its the last day i can pick them up.I work in customer service. I get things happen and sometimes things are overlooked. But when you're completely unhelpful and dont try anything to make it right is when i have a problem. If i hadnt payed for the 3 exam deal that they have I would be going somewhere else. Hopefully the next time goes better and i can update with a better review.
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August 2023 by LisaMarie B.
This is for the Jess Ranch location. Well, I needed to find an optometrist because my previous optometrist never reopened after COVID. I wanted something close to home and obviously someplace that took our insurance. I called around and America's Best was the first one to get me an appointment pretty quickly. I was never put on hold on the phone, which I greatly appreciated. On the day of my appointment we arrived half an hour early because since I've never been there before I figured I was going to have to fill out a huge background packet. To my surprise it was only one paper, which was great. The rest of the time till my appointment I got to look for glasses. They have a huge selection! I ended up picking four and then narrowed it down to one. It did not take long at all to call me in to do the initial eye tests (where you look at the light and they blow air at the eye ball). Then wait another few minutes to get called in by the doctor. He by the way, was very nice and professional. He asked if I had any questions and he answered them all, so I left his office very happy. All the staff was great and very helpful. Explained things very well because this was my first time where my prescription is going to be bifocals. The office itself is large, clean and very organized. The prices are amazing. I left there with a smile on my face. I highly recommend!
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August 2023 by Jenny B.
Told them there was an issue with my glasses when I picked them up. I told them, they said try them for a week. I tried them for 2 weeks and still can't see. There is a glare and it doubles my vision but all they can tell me is to see the doctor again and I can't return them.
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August 2023 by Sheena P.
They were the only place I could find that did not take two weeks to get into an appointment! They have a great selection of glasses. They are fast & my glasses came in earlier than I expected! Awesome place!
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June 2023 by Kenneth L.
Be careful, the optometrist is not skilled in what they are looking at. I was having trouble with my eyes, it came suddenly, my vision was great for years!Then I started to have a little trouble , I am in my lower 50 and went there to get my eyes checked! At my age I might just need glasses! Paid for extra testing to try to figure out what was happening ! The glasses didn't work and made me nauseous and dizzy! I spent almost 500 on three pairs! They didn't work! Stopped wearing them ! I went to an actual eye doctor, and they diagnosed my me with cataracts! The optometrist should have seen that!! My fault I didn't go back and confront them and ask more questions why glasses were not working! I do believe they don't care or are not educated on cataracts! Just be careful there! Most people probably need glasses to fix there vision, but the optometrist should have seen what was happening toMe!!!
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June 2023 by Margery A.
I went to America's Best today, had an eye exam by Dr. Adams and ordered glasses. I was greeted by Donia and was very well taken care of by Daniel, Saray and Adrienne. I was very pleased. My glasses will be ready in about two weeks and I anticipate that all will go well. I very highly recommend them, as they were professional, friendly and went beyond my expectations.
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June 2023 by Alyssa Faherty
Chantal helped me out and was extremely helpful, great place to go fast service
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June 2023 by Joanne Joanne
Sarah was very helpful. I decided to get 3 pairs of glasses to have some variety. She's helpful and pleasant to work with.
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May 2023 by Brittany D.
The staff is so friendly and helpful! And they have a great selection available. I won't go anywhere else in the HD to get our glasses!
